#stripe

hi t_rex, what's up?

hey how do you handle multiple currencies when doing bank payouts, so if the user is doing a cad withdrawal but only has a US bank account and only has CAD balance can he still withdraw that balance

vince164: https://stripe.com/docs/connect/currencies#curr... "If there is not a bank account for that currency, we automatically convert those funds to your default currency"

t_rex: that's weird, what's the ID & type of that object?

everything under Customer.sources will have an ID

ahh :)

sure

it's safe to share here, no one but you or Stripe can do anything useful with it

t_rex: so that customer has two sources, and the first type=card. Both have IDs as well

weird im getting this error "Sorry, you don't have any external accounts in that currency (cad)."

but i have a USD test bank account

should it not convert it automatically

yes, any admin can delete a source from the dashboard when you view a customer

vince164: are you creating the payout in usd or cad?

cad

this is from the stripe log "amount": "6464", "currency": "cad",

vince164: you should be paying out in USD then, check the account's balance and it should already be converted https://stripe.com/docs/api#retrieve_balance

i did and the transfer was done in CAD but for some reason it did not convert the funds to USD in the connected account

what kind of connect? standard? express? custom?

oh i see the problem

the custom connect account has default currency set to CAD

Hi quick question for the stripe team why would I be getting: "Stripe doesn't currently support cross-border funds flows in Singapore".

My stripe connect account is AUD but I'm trying to make a charge that is AUD

hm, there's a singapore requirement that currency remains within the country but that doesn't sound like it'd apply here. I'd check email support so that someone can look at your account directly https://support.stripe.com/email/login

Thanks.

is there any way to test a live card in a live environment without breaking stripe TOS

sidetracking: no, there's not, but I think this is more your card issuer's ToS than the Stripe ToS

credit cards don't like it when you pay yourself using your card

gotcha

hpar and it's definitely stripe tos

"Do not create live charges to test your integration. Any testing in live mode using real payment details is prohibited by the Stripe Services Agreement."

makes sense, but anxiety inducing

Guest41076: this is unfortunately a known issue with automatic payouts, any fully refunded charges won't show up in the balance history for the payout.

the only workaround I know here is to instead list balance history for the date range around the payout, which will include refunds as well

yep exactly. it's not a great solution but it will work

right, you have to look for where the payout balance transaction is in the list. Balance transactions don't "belong" to a payout

correct

Antonio__: unfortunately we can't help with account-

account-specific* questions over IRC

all information is public here

the best course of action is to reply back to the email you received from Stripe

yes through https://support.stripe.com/

there is no phone number to call, though you can request a call over email

that's correct

there's a reference here: https://stripe.com/docs/connect/payouts#formats

they are unfortunately not

o/

Aidas: Both, I believe.

Aidas: Do you mean where do you put it?

Aidas: `account_number`.

toquebear : seeing the same thing, that's strange, going to report it

Smack : hmmm that should work though not sure I understand why curl. Why aren't you using one of our libs? it would be a lot easier

toquebear : okay no I double checked and I had the radar rule disabled and it's now working. My guess is that you have the rule disabled too

Smack : okay then you just want created[gte]=1535409403

just pass both separately -d created[gte]=xxxxx -d created[lte]=yyyyy

rcook : you can't really do that directly. you have to work backwards from the payout to what's in it using https://stripe.com/docs/api#balance_history + `payout: po_XXXX`.

toquebear : we're working on Test mode Radar and my guess is that this is the issue. On my account I see Test mode Rules. What do you see in Test mode?

toquebear : thanks I think I understand the bug now and we're working on a fix

reacuna : we're working on it

reacuna : not really since it's just a temporary bug on one test card in Test mode. This will likely take a few hours to fix

hello ov

hmmm I don't understand what you mean by that exactly. We already vault your cards, you collect them securely client side and then we give you a card token (tok_XXXX) instead to use

ov : https://stripe.com/docs/stripe-js#elements https://stripe.com/docs/checkout this is all done securely client-side

ripberge : that scenario is just you using the Live key with a Test card

there is not no

Smack : not possible no

correct

Tyler : you can't, that property is filled later once the invoice is ready which is usually an hour or two after creation

yep you can't do this today unfortunately

Smack : like this I think https://pastebin.com/zkrjfVH9

Tyler: You could make a "pay x-amount" page that accepts some key-string that's mapped in your database to a product/price/user. eg. www.mywebsite.com/pay/xxxyyyzzz where xxxyyyzzz maps to some unique id that is associated with a price/user/product.

Tyler: That doesn't exist yet, sadly

Tyler: Unfortunately, I'm not sure. Sorry!