#stripe

Hello how would I set up the new products and plans for cell minutes like pricing?

I want customers to get 30/60/120 minutes per month depending on plan, and then get charged per minute after

Hi - is there an overview of failed payouts of connected accounts somewhere in the dashboard?

all I've found is that it'd be possible to add a webhook listener to catch these failures, but it'd be really useful to have an overview page in the dashboard as well

hi there ! is it possible to remove a BUSINESS REPRESENTATIVE completely from an account ?

stripe424: you can set the additional_owners field to nil, if that is useful? https://stripe.com/docs/connect/identity-verifi...

stripe424: but what exactly are you trying to achieve?

there was an switch of ownership and we want to replace the old one with the new one. The old owner wants his "stuff" deleted

stripe424: I see — it's probably best to write into https://support.stripe.com/email so they can help on this one.

ok thanks

hi guys, can anyone help me with some information regarding the testing of microsoft pay?

i have all the setup made, logged in with a microsoft account that has a payment method in edge

but the button doesn't show up

Hi! I've got a question. If I do a refund, I've got a piece of fee back. How could I get the amount of this fee?

is there any other condition that should make the pay button available?

Laur: I believe the page has to be served over HTTPS, that's a common issue with this

it is on https

I want to find out how much money I get from the fee back by an refund.

Is this possible to get it over the API ?

sunshine_: if you look at the balance transaction associated with the refund, you should see the info there : https://stripe.com/docs/api#balance_transaction...

Laur: hmm, I'm not sure then. If you visit https://stripe.com/docs/stripe-js/elements/paym... in the same browser does the Microsoft Pay option show up?

Either your browser does not support Apple Pay or the Payment Request API, or you do not have a saved payment method. To try out the Payment Request Button, switch to one of the supported browsers below, and make sure you have a saved payment method.

Hello all, we've got an urgent issue here with our billing system that ended up charging all our customers. Need to talk to support.

i have a microsoft account logged-in with a valid payment method for Production env

on Chrome it works

type01: if it's an urgent account-specific issue, it's really best to speak to https://support.stripe.com/email about this, as this channel is for developers to get help with coding questions. We have chat and phone support now at that link!

Laur: strange, I'm not really sure then. It might be best to write into https://support.stripe.com/email with the full details so we can take a look.

karllekko I've initiated a request for callback and on wait.

i managed to make it work on another machine

:)

I looking for the fee_details, but it is empty.

after accessing https://stripe.com/docs/stripe-js/elements/paym...

thanks a lot guys for help

Laur: glad to hear it! I'm not sure what happened, but glad it's working now.

I dont even know where I have to look to get how much from the fee i get back by a refund.

:) thx. have a great day

sunshine_: I'm not sure I follow exactly here. Are you using Connect, are you the platform or the connected account?

sunshine_: I don't really understand what you meant by ' If I do a refund, I've got a piece of fee back.', sorry. Could you clarify a little?

Im using the API to get all the charges. In every charge is a fee.

If I do a refund, I get a part of the fee back, I think.

How can I get how much I get back from the fee over the api ?

sunshine_: ah, ok. If you getting a refund for the Stripe fee, it will just be the full amount of the fee on the original charge, it's not a portion as far I know. So you can just look at fee_details on the balance transaction object associated with the original charge object(as opposed to the refund object). Does that make sense?

Yes that makes sense. But what if I do a refund not with the full amount of the charge? If do just a partical refund?

t0

sunshine_: that's a good question, I'm checking into it now.

sunshine_: so, if this applies to you, the balance transaction object associated with the refund should have the fee refund in fee_details. You mentioned that it was empty for you though, are you sure that you were looking at the right balance transaction object(it should be the one for the refund)