#stripe

Hi -- I'm having problems processing payments on my site for the last few months. It seems UBlock and AdBlock are blocking external JS (i.e. Stripe.js). Is it possible for me to self-host the JS file to avoid this situation?

Using WooCommerce with the official Stripe Payment Gateway add-on.

@sam_nazarko: it isn't recommended to self host the stripe.js resource

@psmvac - thanks for the webhooks tip - now verifying signatures :)

@sam_nazarko: I'd suggest reaching to support so we can look into the specifics: https://support.stripe.com/email

@jb___: np

psmvac: Tried that but didn't get a reply unfortunately. It seems to be a known issue from a Google search.

@sam_nazarko: yeah I'd suggest following up on the email in that case. In the shorter, you can always whitelist the domain in your particular ad blocker. Or use Private/Incognito mode

psmvac: The issue isn't with my ad blocker unfortunately, it's with my customers.

I can reproduce this issue with most ad blockers using a variety of browsers.

@sam_nazarko: I understand hence why I suggested to follow up on the email so we can look into this further

the suggestion to whitelist was just a short term example

*example -> workaround

in case you were having issue when testing on your end

yo... i'm new to working with stripe. your docs seem to say that each invoice will have an expandable Charge associated with it. however, when i'm working w/ test mode data, I find that all my .Charge s always end up being null, though there is a .ChargeId that isn't mentioned in the docs. I don't want to have to look up the charge by id each time when it looks like it should be included in the invoice. Any ideas?

nota bene: when i go to that same invoice on the stripe gui, it DOES have the associated Charge on it.

shelby_: that's a little odd, what language are you using?

C#

shelby_: yeah, I think in stripe-dotnet the field is called chargeId, let me pull the docs for a sec..

yeah i was sorta failin at searching this heh

shelby_: yep : https://github.com/stripe/stripe-dotnet/blob/ma...

unf

so if i need to get as aspects of the charge it looks like i basically need to lookup that individual charge by id, eh?

shelby_: it depends how you get the invoice. If you're getting it by calling the API I think you can expand it

oh it says that's expandable. not been my experience so far... hmmm

i'll double check myself, tho

like https://stripe.com/docs/api/dotnet#expanding_ob...

oh shit

i hadn't seen the dotnet docs

it should work, and then the .Charge property on the object will be the charge

thanks <3

no worries!

OK

#stripe

Hello anybody help to my quries related to stripe

Guest83573: hey there! Sure, what's up?

actually now I am going to integrate stripe into my sharetribe application

sharetribe supports stripe also

but at the same time I have a big queries is is it support for India and Africa ?

and the same time Iam going to implement mobile wallets is it support ?

like major mobile wallets in India and Africa

@karllekko

Guest83573: we have a list of supported countries here : https://stripe.com/global. As for wallets, I don't think we have support for local wallets in many of those countries unfortunately.

But we're working on it! It might be best to write into https://support.stripe.com/email with the full details of the markets you are interested in so that we can track demand or advise you on how to proceed

:( I don't think we have support for local wallets in many of those countries unfortunately.

this is not correct answer for my questions

I need Yes or no

If Yes Iam going to implement If no Iam drop from development

Guest83573: you don't mention any specific payment methods so I'm not sure exactly which wallets you need to support, but the methods we currently support are displayed on the table here : https://stripe.com/docs/sources#supported-payme... , in addition to Google Pay and Apple Pay

hi - am trying to run a webhook locally - so copied the Request (from stripe test page) json into postman, but get java.lang.IllegalArgumentException: class com.stripe.model.Event declares multiple JSON fields named livemode - should this be possible..?

jb___: that sounds unusual — what version of strope-java are you using?

stripe-java*, even.

5.36.0

works fine if I test from the stripe web page

do I need other header fields - Stripe Signature etc..?

jb___: it would depend on your code, can you share what your webhook endpoint looks like in a Gist or Pastebin?

jb___: as for the signature, it's not really possible for you to generate that yourself

if you're using POSTMAN.

Hello guys, can anyone tell me why does it says like "fees refunded by stripe" in the payout detail page(test mode). https://photos.app.goo.gl/Lee38sDdyzQeqteT8 What does it mean? If I am right everytime stripe collects a certain charge for payouts right? But they shows the payout fees as zero in the detail page.

@karllekko - ok will continue to deploy and test...np - thanks

jb___: no worries. Usually I would recommend the best way to generate webhook test traffic is to call the API yourself in test mode, to generate real events to send to your endpoint, rather than creating the event JSON yourself

etailpet: I think you would have to write into https://support.stripe.com/email on this one so they can look into your account(this channel is mainly for devs to get technical advice on integrating Stripe)

Ok @karllekko, I will. And also I have a technical query related to refund. Since I am creating charges on connect a/c using destination charges, I believe I am responsible for all the refunds on those connected a/c. But when I created full order refunds on the charge object. Its showing negative net balance(with the application fees amount). Since I want the customers to pay for the application and stripe fees which are not refunde

i am needing help i am having technical problems with my stripe account and paying out funds

shall I always create partial refunds by deducting the application fees from the refund amount. Also btw, is there anyway to find the exact amount stripe charged for a particular charge? Or do I have to manually calculate and deduct this value based on the stripe pricing.

nhuff1013: sure, what's the exact issue?

etailpet: I'm thinking, sorry, give me a minute :)

take your time.....

i changed my api and updated my account and i have money in the avaliable but i am just not able to transfer the money to my bank

nhuff1013: do you get an error message?

when i click on the payouts and add it says contact stripe and i have been waiting for them to call me for a week now. but i am thinking there is a problem with my webhooks or platform during the new update?

https://stripe.com/us/pricing based on this page I must always deduct 2.9%+30cent that stripe charges when I create the refund. So that the net value on my payment detail page would be 0, and no amount will be taken from my main a/c..

etailpet: yes, this is true. But your customers might not like it if you give them only a partial refund, they have no visibility on the Stripe fee. Usually net balances will be offset by future charges that you make, so you shouldn't have a net balance for too long.

negative balances* sorry.

nhuff1013: to clarify, have you already written to https://support.stripe.com/email? If so you will just have to wait for their reply

yes but i am trying to see if there is something that i may have not changed or done in the account. yes i have emailed them but how long am i to wait for money that is just sitting there

nhuff1013: Sorry, you will have to wait for our support team to get back toyou, we can't really help with account-specific issues here.

Got it. Thank you.

Also by the way can you tell me why is the total volume and charge count not reflecting in connect dash?

(btw its in test mode)

etailpet: hard to say without looking at your account, did you definitely have successful charges on those dates?

yea,... but its showing the total values right, which is not filtered by dates

just like the total connected a/c and total collected fees?

IDK if its techincal,, but just in case you know?

etailpet: that Connect dashboard is actually very new so it might be a bug, and I'm not quite sure what drives the data there. I think it's just the gross volume of any direct/destination charges your platform was involved in. From the screenshots you might not have had such charges, but it might be worth writing into https://support.stripe.com/email in case it is a bug

sorry I'm not being more helpful to you!

Hello, Why Stripe charges a credit card fee even though the customer uses a debit card?

Its fine... just checking.. But if you know anything about it can you drop me a mail on praveen@sayonetech.com.

Also I can give you my stripe login, if you want to check..

iRent: fees are charged on any successful charge. Can you clarify what exactly you mean?

etailpet: it's really best to write to https://support.stripe.com/email with account-specific issues.

yea.. Okay..