#stripe

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      • hkhk
        timebox great thanks
      • timebox
        hkhk: No problemo! :)
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      • robvand
        So a quick question I create a Stripe charge with a destination and an application_fee . . . a transfer is automatically created to destination with the source charge . . . when I look at the amount of that transfer, it does not appear to deduct the application_fee?
      • I am looking at the Stripe dashboard for the parent account and the destination is a connected account
      • timebox
        Sorry, fell off my chair. Reading now.
      • robvand: Do you have the Charge ID?
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      • robvand
        Does it matter if it is a test transaction?
      • timebox
        robvand: Nope.
      • robvand
        The charge transaction is ch_1CYH6LGSrlprcJP1fq5omptu
      • timebox
        robvand: Wait, is the Payment in the Connected Account the right amount though?
      • robvand
        The charge is for 50, the fee is 5 and the transfer is for 50
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      • but minus the stripe fee and the application fee I would have expected a transfer of
      • 43 something
      • timebox
        robvand: Did you check the actual Payment in the Destination Connected Account's Dashboard?
      • robvand
        I was trying to remember how to get there
      • timebox
        robvand: View the Account's details in the Connect section, then there's a View Dashboard As button.
      • robvand
        I know I have used that button before but I cannot find it now
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      • timebox
        robvand: YOu can search for the Account ID in the dashboard, and you can get at it from there.
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      • robvand
        I search for the account id and it finds it . . . I can see the transfer details for that account . . . but it says 50
      • and I cannot see the payments for that account
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      • when I click on payments it reverts to the application account dashboard
      • timebox
        robvand: The Payment shows a $5.00 Application Fee though, right?
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      • robvand
        In the payment details on the application owners dashboard it says Collected fee fee_1CYH6LFv9mKoAvxNxm6wjro0($5.00)
      • timebox
        robvand: Right.
      • robvand
        So the transfer amount is the base charge amount and the actual amount available in the connected Stripe account is going to be 50 - stripe fee - application fee
      • ?
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      • Adam____
        Hello. How does billing work with proration disabled when changing the subscription item quantity?
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      • koopajah
        Adam____ : if you disable proration there's no proration/nothing to bill
      • Francis_
        Hey, I have a question for any Stripe devs: Is there an API endpoint that allows me to see the source of a particular event?
      • Specifically I want to see if a subscription was deleted via the dashboard or via API call.
      • timebox
        robvand: The Stripe fees come off your platform account, not the Connected account in this case.
      • koopajah
        Francis_ : the event has the `request[id]` property but there's no way to know if it's from the dashboard or not no
      • Adam____
        So the customer is charged every time the subscription item quantity would increase?
      • Francis_
        @koopajah: Yeah that's what I thought, so you can't expand or fetch the request itself?
      • koopajah
        Francis_ : correct that's impossible
      • Francis_
        Bugger
      • haha
      • koopajah
        Adam____ : no, there's just no charge in that case since you disable proration.
      • Francis_
        @koopajah: Thanks for the quick response!
      • Adam____
        @koopajah OK, so all billing is done at time of invoice based on the sub item quantity?
      • koopajah
        Adam____ : yes
      • Adam____
        @koopajah OK. Thank you.
      • @koopajah what if a customer updated their sub items to 0 a day before the invoice, would they get charged at all?
      • koopajah
        Adam____ : nope the new invoice would be for 0 in that case
      • robvand
        So the transfer amount would be $45 and that would be available in the connected Stripe account?
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      • timebox
        robvand: The flow is described here: https://stripe.com/docs/connect/destination-cha... but that's with `destination[amount]`, rather than Application Fee. So in this case you're kind of in between that and this https://stripe.com/docs/connect/direct-charges#...; i.e., the whole amount is being transferred, then the Application Fee is pulled back.
      • robvand: So 50 goes out and 5 comes back right now.
      • robvand: You can click on the 'Collected fee' on the Charge details page to see the Application Fee that was pulled back (i.e., the $5).
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      • robvand
        Thanks a ton . . .
      • timebox
        robvand: Does that all make sense?
      • robvand
        I seem to remember having this question before and it was clear when I could open the connected accounts dashboard
      • Any idea why I cannot see that right now?
      • measwel
        hi
      • koopajah
        hey measwel
      • timebox
        robvand: Not sure, to be honest. You should be able to even see it by clicking on the `py_*` ID that's associated with that Charge as well.
      • robvand
        I did that and it comes up saying something went wrong
      • Anyway, thank you very much I appreciate your time
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      • tonybeninate
        I'm trying to Reverse a production Transfer, but when I do it seems to be failing with "This action requires additional privileges.". I am an owner on the account. Any idea why i would get this?
      • timebox
        tonybeninate: Log back into the Dashboard and see if that solves it.
      • tonybeninate
        k
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      • ok well nevermind, looks like it worked 4 seconds after my first attempt :shrug:
      • sorry for the bother
      • timebox
        tonybeninate: No worries! :) That's usually a problem with your browser session, and logging back in usually solves it. :)
      • tonybeninate
        thanks man
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      • NotAdev
        Greetings all
      • I'm looking to make the checkout widget open automatically when a webpage opens, instead of the purchase button. What is the coding needed for that?
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      • koopajah
        NotAdev : not possible to do, most mobile browsers would block you from doing that. It needs a real click event
      • RabSimpson
        Hi folks, in step 5 on the 3D Secure docs, which source is it referring to? The 3DS source or the original card source? Here's the page: https://stripe.com/docs/sources/three-d-secure
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      • NotAdev
        Ok understood
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      • koopajah
        RabSimpson : step 5 refers to the 3DS Source
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      • RabSimpson
        koopajah: gotcha :) I'm saving the original card source against the customer object, would I be correct in assuming Stripe will associate the 3DS source with the customer object in the dashboard?
      • koopajah
        RabSimpson : we won't do anything automatically, it's on you to do this on your end
      • NotAdev
        @koopajah Is it possible to have the checkout lightbox open on top of another lightbox? It is causing an error on a form I'm using.
      • RabSimpson
        I'm just thinking about how sources and customers are linked at the Stripe end. The 3DS source is created from the card source which is the customer's default source. I'm imagining that setting 'source' in the charge to the 3DS source should be enough to inform Stripe which customer is making the payment.
      • Normally I'm using the customer ID to perform the charge when 3DS isn't required/recommended.
      • koopajah
        NotAdev : it should work yes
      • RabSimpson : yeah no that's not how it works. You can charge the source and attach it to the customer though https://stripe.com/docs/sources/customers#singl...
      • RabSimpson
        Ah, so use both the customer ID and the source ID together?
      • koopajah
        yes
      • RabSimpson
        Gotcha :)
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      • Guest94265
        What causes a payment to be looked at as fraudulent?
      • koopajah
        Guest94265 : a lot of things. You should look into our Radar documentation https://stripe.com/radar
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      • NotAdev
        @koopajah Do you think the squarespace form could be blocking the script from running even though it allows for embedding on the form
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      • koopajah
        NotAdev : I don't know I'm sorry. You can't really use Checkout on Squarespace though since you don't control the server and won't be able to charge
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