#stripe

Hi ... I have on our website a "Delete your account" option, of course, but I'm curious if customers could side step that by just going to stripe and cancelling the subscription there if they know their way around the dashboard?

any Stripe devs around?

faixapreta: hey, what's up?

hey man.

is there a setting in Stripe from my dashboard that would allow me to accept payments from pre-paid cards/

is there a setting in Stripe from my dashboard that would allow me to accept payments from pre-paid cards?

that should just work by default

7 charges today were declined because customers tried paying with a prepaid card

all 7 of them got the same error message... "insufficient funds"

that seems fairly clear, no?

lol.

Not when it's 7 out of 8 of my payments.

Seems like there is a bug showing up today

I mean, you can ask support to have a look at those declines

but it's almost certainly the card issuer declining those with an insufficient funds decline code

i reached out already.

Waiting to hear back... '

Thanks anyways for your help

np

I read somewhere that many times address verification fails on prepaid cards so it causes decline.

found the issue.

Hi, I need some help on how to proper debug a Card was declined error. From stripe logs I only have this generic entry: { "error": { "code": "card_declined", "doc_url": "https://stripe.com/docs/error-codes/card-declined", "message": "Your card was declined.", "type": "invalid_request_error" }