#stripe

got it. ;)

mdagosta: I'd definitely ask about why those don't match, as the advice should. CVC is a good thing to require though because it makes sure the person actually has the card in their hand

mdagosta: so, if you have a token ID I could take a look and see if the information is included

hpar req_VRBbvfEVRGgAVu

for the record, i want to state that stripe is most awesome!

bazonkers: too kind, thanks :)

hpar: yes I agree about the CVC fail. Except that we have had 0 actual disputes over it.

@hpar thank you

bazonkers Agreed!

cannon: yep, so this won't work. You need to attach the token to the customer, then charge the customer

@hpar: when i'm creating an invoice to be paid manually, how can I get the related account number, routing number, swift code and all of that via the api?

Can anyone help us with our issue. There are no errors reported on our site yet payments are not reaching our dashboard?

stripe791: if you're using https://stripe.com/docs/subscriptions/ach-credit then it should be in the response

hpar: I'm trying to find a token but we have too many logs. How about a card fingerprint or a charge id?

NJ_: you need to debug your PHP code, there's no way around this. Stripe support / docs provide the code, but at the point you run it on your site it's your code to debug and maintain. It could be many, many different things

that's why I'd recommend using something like WP Simplepay, or any other integration that lets you set up a payments page without writing code

mdagosta: charge ID works

hpar req_1a7j3aQC3lC4Uy

@hpar: not a subscription, after creating some line items I created an invoice with "send_invoice" billing and I want to know the details it will send by email, can't I do that?

hpar, the code we're using was supplied by Stripe

NJ_: yes, but it's running on your server and site. Stripe is a toolkit for building your payment page

I can help if you have a specific error but so far you've not shared any

what have you tried to debug your script? have you checked your server's error logs? etc

hpar: awesome thanks. Here's a charge ID from someone who just created a subscription: ch_CPOBlIYqvblQ0v

This is the code, in full... https://pastebin.com/iQbXWFSZ

How can we debug when no errors are reported?

I double-checked that the customer name was adding during tokenization. And that the IP address at tokenization time was client_ip

I added email to the customer.

And client_ip metadata to the subscription.

NJ_: ok, so first of all, your PHP code is not running. It won't work inside a script tag, it has to be enclosed in <?php ?>

Support wanted me to add IP address to charges, but I couldn't figure out how to do that since I am only creating subscriptions

We tried asking Stripe support about installation of the PHP libraries and they directed us to stripe-php-6.3.2.zip which contains a lot of data

Stripe support then provided no further information on how we install those libraries

that's correct NJ_, there are a number of files involved in order to make it easy for a programmer to build a solution with Stripe

stripe791: I'm not too familiar with how ACH invoices work. It looks like maybe you create the ACH credit source separately if you want details

do we just upload everything in the "lib" folder to our server?

cannon: I can't really follow what you're doing, can you share your code so I have a better idea? the process you want is: 1/ get token from Checkout/Stripe.js 2/ Create or update the customer *on the connected account* with that token, 3/ charge that customer *on the connected account*

but I see that when I create a new invoice then a source is created (and in testing, don't know if it's also in production, for multiple invoices there is only one source), but the only way I think I can get the source routing number and swift and all that is by requesting the source maybe? But how can I be sure this source is related to the invoice?

mdagosta: so for that customer it looks like you're using Stripe.js to get the card details which is what you want. I'd bump the support ticket again and let them know

hpar enclosing the PHP code in <?php ?> is crsahing the entire page.

NJ_: yes, and then you have to include the library in your code with, for example, require_once('/path/to/stripe-php/init.php');

hpar the problem is I've bumped it 3 or 4 times

and 48 hours with no response

The other issue is that support is holding our money hostage until we comply... and not verifying our compliance or responding

NJ_: there are many pieces involved in this; *you* need to be the one to debug the PHP script. I can't help you write your payments page one line at a time, you need to sit back, take time to read the documentation, and approach the problem analytically

mdagosta: I sent you a DM, could you check on that?

hpar, I'm not asking you to do that, I'm just reporting back that despite inserting code provided by Stripe support, the integration still isn't working.

NJ_ you are mixing php with js

NJ_: the code is not designed to be copy & pasted and work without further development. The code examples are illustrative so that a web developer can take that and build out a full system

stripe791 - the code was provided by Stripe support

hpar - I have replaced the key information with our own information, along with product details, priving etc.

Hey need some help with my transaction it didn’t come threw

pricing*

Any people from stripe here ?

Is there a number I can call

@hpar, many messages to handle :D did you see my last response?

I have read the documentation, I've made the changes recommended in it, and it's still not working. If Stripe support won't/can't help with that, and there are no errors reported on the site in order to be able to debug, where does that leave us exactly?

Jason___: no number, you'd want to contact email or chat support at https://support.stripe.com/email/login

on the API - (void)createCustomerKeyWithAPIVersion:(nonnull NSString *)apiVersion completion:(nonnull STPJSONResponseCompletionBlock)completion {

I send null as the completion parameter as describe in the docs but I get a error.

I send null because I don't have a ephemeral key available.

How do I abort loading the customer in this case of network issue ?

simonguertin: what's the error you get when you send null?

*** Assertion failure in -[STPEphemeralKeyManager getCustomerKey:], /Users/bg/stripe/stripe-ios/Stripe/STPEphemeralKeyManager.m:106 2018-02-28 13:35:51.897573-0500 LiftReminder[560:229779] *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Could not parse the ephemeral key response. Make sure your backend is sending the unmodified JSON of the ephemeral key to your app. For more info, see

NSError * errorClient; if(success == YES && JSON != nil) { completion(JSON, errorClient); } else { completion(nil, errorClient); }

NJ_ there's many issues on your snippet, one of the main things that stripe does is making it easy for people to integrate payments into their website as the credit card data is all handled by stripe - they generate a token (js code) and that needs to be sent to your server (php code) to send to Stripe to actually charge it

yes, I get error when null.

Customer is OK when I pass the JSON for Ephemeral Key

NJ_ if you don't include their PHP library at the top of your file then you won't be able to access anything like `\Stripe\Stripe::setApiKey(....`

hkhk this has not been easy by any means. We have followed instructions from Stripe support, to the letter, combined with extensive reading of the documentation. The tokens, according to support, are being generated but no charge is occuring.

@hpar: when I create a new invoice then a source is created (and in testing, don't know if it's also in production, for multiple invoices there is only one source), but the only way I think I can get the source routing number and swift and all that is by requesting the source, but how can I be sure this source is related to the invoice? I can't create a source and attach it to an invoice manually..

NJ_ the PHP library is a helper library they provide to make things easier for developers to interact with their server instead of writing all their own code to do the communication

I am trying to pass null as in the STPJSONResponseCompletionBlock documentation

typedef void (^STPJSONResponseCompletionBlock)(NSDictionary * __nullable jsonResponse, NSError * __nullable error);

Stripe support haven't told us which library files we need to include so we're feeling a bit "thrown out the back of the car" since we signed up for an account with them.

NJ_ give me a few minutes i'll point you in the right direction - this is the library you'll need to use https://github.com/stripe/stripe-php if you want to use anything like `\Stripe\Stripe::setApiKey` etc

lol NJ we've been with Stripe for almost 5 years and they are threatening to throw us out the back of the car too

hello everyone

for updating the source or payment of a customer can we use token to capture the card and do like the example in https://stripe.com/docs/sources/customers

NJ you should know PHP before doing integrations in PHP..

meaning for source parameter can we use token as the source and then default that same source to the token as well?

charming stripe791

I'm sorry but you can't expect stripe to teach you how to program PHP because it's one of their ways to integrate..

just looking for a little help installing a <drum roll> payment button

devguy: I really don't understand what you're asking here, sorry. You can create a card source from a token and attach the card source to a customer

ill provide a gist

NJ_: there's no easy payment button with Stripe at the moment. It's two parts: 1/ you add the frontend JS (which you've done), and 2/ you write backend PHP code to create a charge from that token

hpar, Stripe support have provided us with the backend PHP code to create a charge from that token

NJ_: as a programmer I've backed away from doing that on projects because I found it easier to just use one of the integrations. Got it done in an hour vs having to learn & debug.

It's this... https://pastebin.com/TBjKMwj2

...and it doesn't work.

If Stripe can't do it, what chance to do we have...PHP experts or not?

I'm saying, sometimes the most effective thing to do is _not_ write code

devguy: oh, your callbacks aren't nested correctly, you need to do the update inside your createSource callback

Is it safe to assume that the first element of the array is the primary card on file when using this method \Stripe\Customer::retrieve({CUSTOMER_ID})->sources->all(array( "object" => "card" ));

meaning i should do a then function instead?

uploading init.php to our server and calling it as <?php require_once('lib/init.php'); ?> is crashing the entire page (whiteout)

NJ_ did you also include the stripe library?

devguy: sorry, on second look you're trying to *also* trying use the token twice, which won't work. You need to create the source, then update the customer's default_source to that source's ID (which is src_xxx, not tok_xxx)

@hpar, can I also get an answer please? sorry for all the questions.. my last message was - when I create a new invoice then a source is created (and in testing, don't know if it's also in production, for multiple invoices there is only one source), but the only way I think I can get the source routing number and swift and all that is by requesting the source, but how can I be sure this source is related to the invoice? I can't cr

alright thanks.

which file is that stripe791?

As written here I think - https://github.com/stripe/stripe-php#manual-ins...

I didn't do an integration of stripe with php so i'm not sure i'm correct

Manny: I wouldn't assume that, no, you want to check that it matches default_source

stripe791: sure, it's really busy today. I'm not 100% on how that works so I've been reading docs/testing on my end

stripe791, we call init.php on the page

it's uploaded to the server

it's completely crashing the entire page

when we remove the call for init.php from the page, the page loads correctly. Must be something I'm doing.

NJ_ look at this https://pastebin.com/LtqPzWfB

stripe791: ok, so, if you are using ACH invoices then you will not get these details