They are not provided in the context of Django app but it should get you started.
amisca
ok, one othe question, what's the diference between the elements and checkout ?
sef_
psmvac: Thanks, that worked
amisca
" You can securely collect a customer’s payment information via Checkout or Elements. "
mattwc
amisca: checkout is a prebuilt form, and elements is tools to create your own form
amisca
I see
in testing mode do I need a https conection to test the integration ?
mattwc
amisca: no
amisca
ok, thanks
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maidul
Hello folks! Has anyone seen payment adjustments on their account with a message "Adjustment of lost dispute"? I tried looking at the docs, there's nothing about this 🤔
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amisca
hi again, I have another noob problem, how can I define the html to accept and load the https://js.stripe.com javascript ?
psmvac
Hey @maidul: we can't help with account-specific issues here, but our support should definitely be able to help you with this: https://support.stripe.com/email​
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amisca
Firefox Console: Content Security Policy: The page’s settings blocked the loading of a resource at self
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nickdnk
Okay, so when changing to a cheaper subscription (same interval, interval count and currency) with proration, a credit amount will be applied to a customer object. The following invoices then reduce that credit until it's at 0 at which point the user will be charged. That's all fine and dandy, but when I "downgrade" to a cheaper sub, then cancel that sub and refund the entire period, it only refunds an amount corresponding to the cheaper
subscription, but the customer credit disappears in the process...?
@psmvac I did load the js as the docs said , first the <script src="https://js.stripe.com/v3/"><...; then the card.mount and card.addEventListner etc . . .
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psmvac
@amisca: do you have a URL so I can check on my end ?
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amisca
@psmvac for now is localy but in a few minute I can put it online so that you can check it
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psmvac
I see. Do you have any extensions installed in Firefox. Could you try in Private mode ?
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amisca
@psmvac I have quite a few extensions installed , starting with addblock and lastpass
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@psmvac could be firefox, in chrome doesn't appear
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psmvac
@amisca: yep I believe it is due to the extensions. not sure if Firefox "Private Browsing" mode disable extensions. Could you try disabling the extension temporarily and try again
amisca
@psmvac ok, on it
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fra
hi
sono del bnb le stanze del carro
mi serve assistenza per regolarizzare la situazione di alcuni pagamenti presso un'altra nostra struttura
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psmvac
Hi @fra: apologies but we can only respond in english in this channel. If you prefer getting help in Italian our support will be happy to assist you: https://support.stripe.com/email​
fra
okie doki! thank you
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amisca
@psmvac it still doesn't work, in exchange safari, chrome, opera even internet explorer work
soooo . . . il leave it as a browser issue
thanks for the help
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mw44106
for stripe connect, the express version of signing people up is much better! what is the downside, the disadvantage, of using express vs standard accounts in stripe connect?
psmvac
@amisca: sorry I wasn't of much help. could be. We'll have to take a look at the exact CSP warnings and look into it a bit more. I'd suggest that you send an email to support for this including a URL so we can check on our end: https://support.stripe.com/email
amisca
@psmvac don't worry about it , i have anothe problem now XDDD
on submit I'm getting the following error: ReferenceError: stripeTokenHandler is not defined
is it because the js didn't load correctly or I didn't configured it corectly ?
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psmvac
@amisca: sounds like you haven't defined the `stripeTokenHandler` function in your code ?
ok the problem is that in test mode it works for me and in live mode it does not have anything to do with that
psmvac
do you have a req_ ID I can take a look at ?
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adrian1899
you mean the id of my stripe account
psmvac
no the request ID that was included in the exception/error details (e.g `req_xxxxxxx`)
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adrian1899
req_OBVdmljEwDeof2
psmvac
@adrian1899: thanks! Taking a look.
@adrian1899: looks like your integration is making Source creation request but it isn't providing any parameter at all to the request (see for example this one https://dashboard.stripe.com/logs/iar_33NveWuQY...) which is why you are getting the `Missing required param: type.` error. The source created on the client side via Elements (e.g the req ID you sent me) are created correctly. You need to check your server
side code as there seem to be an issue with your code
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Guest10958
Hey guys, whats the regex used for phone number validation? Did it change recently?
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Im getting automated tests failing that weren't before and the problem is with the phone number on Stripe's side. "Not a valid phone number"
psmvac
Hi @Guest10958: what's the API request that fails in your test and which value is provided ?