#stripe

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      • cc1
        hi there, i am getting this error and not sure what to do with it. there is no id to relate to so I am not sure if this information is being auto created or if im supposed to tie it to something Upsert failed. First exception on row 0; first error: MISSING_ARGUMENT, External_ID__c not specified: [] - 103 - { "id": "evt_1BQ0ETDiFnu7hVq7TkDqfRLP", "object": "event", "api_version": "2017-08-15", "created": 1511126501, "data": { "object": {
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      • milesmatthias
        Is it not possible to have multiple bank accounts for the same currency so you can do manual payouts to each bank account?
      • koopajah
        cc1 : looks like an issue on your end when trying to insert the JSON payload for an event "somewhere"
      • milesmatthias : not possible no
      • cc1
        @koopajah that is very odd, we did not do anything to generate this JSON file however it was auto created as an event for an invoice? is there a way to correct this so that it can be linked to the appropriate invoice? or have the stripe id associated with it?
      • garretw
        is there a way to process an old payment using stripe tokens?
      • koopajah
        I don't follow. We are sending you the event on your webhook endpoint. And then your own code does something with the event and that part is what's failing
      • garretw : no there is not.
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      • chris__
        Is there a way to focus a React Stripe element?
      • koopajah
        I'm assuming you can focus it as you would for any HTML input. Elements itself has `focus()`
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      • jnarowski
        regarding the ACH verification deposits
      • Are they always in cents?
      • koopajah
        jnarowski : yes
      • jnarowski
        and if so do I need to multiply by 100 if my customers enter 00.02
      • I see [32, 45]
      • is that .32c and 45c
      • is it always double digits or single digits too?
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      • and how do they know which one is deposit one and which is deposit 2?
      • is 32 the oldest deposit and 45 is the most recent deposit?
      • yuval_
        for a custom coupon system with Stripe Checkout, if you want to validate a coupon first with AJAX do you do async: true or false?
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      • jnarowski
        @koopajah?
      • koopajah
        jnarowski : the order does not matter, it's all cents, and the number of digits doesn't matter but it could be one or two or three
      • jnarowski
        ok
      • it seems like the order matters in the test, is that only for the dev version?
      • never mind, order doesn't matter on dev either
      • chris__
        @koopajah I am looking for a way to do it specifically with the react stripe elements.
      • koopajah
        chris__ : sorry I'm not familiar with React. I was just asking if you had try to just call focus on the element
      • chris__
        The react component is a wrapper on the elements so we don't have access to it to call focus
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      • koopajah
        gotcha, looking though that will take some time
      • hpar
        chris__: what you'd do there is use elementRef to pass a function that will get called during setup… hmm, not quite sure how to use this
      • chris__
        i'll take a look
      • hpar
        that seems to get called in the constructor, but what you want to be able to do is call .focus() on the element instance once it's mounted
      • ah ok, I see it now!
      • do e.g. <CardElement elementRef={(element) => element.on('ready', () => element.focus())}>
      • you'll get the real elements instance passed to elementRef, and you can set up an event handler on it that fires once it's ready to focus https://stripe.com/docs/stripe-js/reference#the...
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      • Ned_
        I'm using Customer.create with the "plan" attribute to automatically charge new customers as I create them (it doesn't appear to be documented)?
      • hpar
        yes it will attempt to, but the better approach is to first create a customer + then a subscription
      • koopajah
        it's been undocumented, you should use https://stripe.com/docs/api#create_subscription instead
      • Ned_
        I'm wondering if it's possible to alter the charge amount on a case-by-case basis (can I just supply a discount amount in the request too)?
      • ideally just a one-off discount (i.e. not recurring for subsequent subscriptio periods)
      • koopajah
      • Ned_
        Hmmm, right
      • I kind of wanted to create the customer and subscription atomically, am I kind of doing that in a bad way ?
      • koopajah
        it works but as we said we don't advise this. Up to you though
      • Ned_
        koopajah: if I am doing it that way, can I apply discounts one-off ?
      • or would I need to change to the more recommended way ?
      • koopajah
        no it works, coupons apply the same way it's still a subscription
      • Ned_
        ahh, ok
      • Ned_ reads back a bit
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      • koopajah: Hmm, do I have to create the coupon then apply it, or can I do that in a single request ?
      • (just reading the subscriptions/discounts link above)
      • koopajah
        it's all explained in that doc but you create a coupon on one side and later use it as neede
      • needed
      • Ned_
        Hmmm, yes, I was hoping I could just create them in the actual subscription request (since they're not always the same value)
      • koopajah
        not possible
      • Ned_
        Hmmm, okay :-(
      • I guess I just create them with max_redemptions = 1
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      • and redeem_by with a short expiry
      • koopajah
        you control the coupon code so really no risk someone would use them if it's your own code adding them
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      • Ned_
        koopajah: yeah, okay, thanks :D
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      • irctc701
        join
      • hi Anyway there ?
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      • stripe363
        hello
      • we have this problem
      • Your account cannot currently make live charges. If you are the site owner, please activate your account at
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      • irctc701
        i would like to know if it is possible to create a customer with card details without creating a charge
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      • stripe363
        anyone here?
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      • nothing in here.i guess
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      • Sheikh
        #stripe
      • we need a help with ivr payment
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      • hi sean
      • sean_
        Hi
      • Sheikh
        #stripe
      • sean_
        I was wondering if anyone here could help me out with the process for transferring card data to a new provider
      • Sheikh
        could we do ivr payments so agents do not know the card numbers etc
      • for security and compliance
      • sean_
        No need to go into card data details, just need to know contacts and process
      • We're migrating off of Stripe Connect to a new platform and payment provider, but we're having trouble reaching anyone in support who can help with the process
      • Specifically with exporting tokenized card data to the new payment provider
      • Stripe publicly says they are happy to do this, but no-one we've been in contact with at Stripe has been able to help
      • Sheikh
        we are not sure as we are just trying to get started
      • sean_
        Are there any Stripe devs or reps here?
      • Sheikh
        whose the new payment provider you are going and any feedback for stripe would be good
      • sean_
        Stripe Connect just doesn't suit our business processes following an operational change, no big issue with Stripe itself
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      • We've acquired a competitor who used a different payment provider which their platform is integrated with, and we're migrating our customers to their platform. It makes more sense for us to move off of Stripe Connect for that reason
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      • sinks
        Hey, I'm having trouble in test mode getting manual payouts to show in dashboard. I get back a what looks like a valid response with id po_1BTMOwGQ89Y60by9jWD3OuiV.
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      • razgriz
        Hello is there anyone knowledgable on Stripe Connect?
      • For some reason, its not accepting a charge to my customer even though I made the token for the customer with stripe.Js
      • This is the error: Requests made on behalf of a connected account must use card tokens from Stripe.js, but card details were directly provided.
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      • Hello is there anyone knowledgable on Stripe Connect?