#stripe

Hi - question about subscriptions - I have a use case where a customer might us their personal card for one subscription and a business card for another. I'm confused by If you want to add an additional source, instead use the card creation API to add the card and then the customer update API to set it as the default. Will this change the card used for all existing subscriptions?

mattb : you can't do this. Subs always charge the default source. You always have to use separate customers in that case

hello

i have a question about your platform

Guest27132 : sure, what do you need?

what's the difference between 'payouts' and 'payments' tabs

Payouts is the funds that go to your bank account. Payments is the funds that come from customers. The first one is "we send you money" the second is "what customers paid"

so the main difference is that in the payments it shows a 3% fee charge from the customers?

@koopajah - that's a real pain kind of makes multiple subscriptions with multiple cards a real nightmare to deal with

kind of, those are just different concepts really.

mattb : correct though it's extremely uncommon, at least based on my experience with users for multiple years

but it is a pain we're aware of and would like to fix in the future

okay thank you!!!

Seems lots of people have the same issue: https://groups.google.com/a/lists.stripe.com/fo... (since 2014)

true though people piling on does not always prove they would use it. But it is top of mind on our end

<@koopajah> - agreed, but, it does indicate a general need - I guess we'll have to look at alternatives as it's probably more hassle managing multiple customers/cards and subscriptions than we really want to commit to - we'd have to manage this in our main website flows and also in salesforce

I would recommend using separate customers, no real alternatives other than not using our subs

@koopajah - our current active userbase is 900k custs each potentially with multiple subscriptions at least 1 personal and poss. multiple business subs, of these they could be one card but all could all be different) - we'll have to check out the competition I think as the various user cases and CRM cases will push out our development quite significantly. Now's probably an appropriate time we can migrate legacy custs at the same time.

Hi there

Having some issue with Stripe on Firefox on a mac, getting this error: "Content Security Policy: Directive ‘frame-src’ has been deprecated. Please use directive ‘child-src’ instead. (unknown) The use of the style property lineHeight is discouraged, because it can lead to visual inconsistencies among various browsers. Consider using a padding on the Element’s container instead."

Sorry, first error only....copy and paste

this is not a real error it's usually just Firefox saying this in Test mode

my guess is that the tokenization still happens

anyone familiar w/ the dispute process? does the bank in question share evidence w/ the person who triggered the dispute?

I see

wateringcan : you want to talk to our support team: https://support.stripe.com/email

koopajah: will do, thanks!

Has anyone had issues using stripe in firefox on a mac?

Dazza : Likely not, I use Firefox on a Mac all day and never had a problem there

I have a website gangbusinesses.com & I try to make a purchase to my own website before I publish it & it keeps declining,I've spoken to my bank & go daddy & the problem is from neither side.

...

Hello?

Gangbusiness : you want to ask our support team: https://support.stripe.com/email

hello

Hello?

Hi all - Im trying to pause subscriptions but am a bit confused on https://stripe.com/docs/subscriptions/canceling... . It says I should use the trial period to change the billing cycle - but Im not sure how this would work in practice

I imagine one would set the trial to begin/end to when one wishes to bill the account again, but how does this pause the subscription until that time?

BONJOUR JE N'AI TOUJOURS PAS RECU MON EMAIL DE CONFIRMATION QUEQU'un peut me dire comment faire pour contacter le support stripe par telephone

Hi striper's - I have a strange question that I'm hoping someone can help answer. I'm living out of country on a working holiday visa, and require a new bank account to fund which will be used as a slush fund for some products I'll be purchasing on behalf of clients. Unfortunately I can't open a new bank account from my home country from abroad, so I'm stuck a little. Would stripe's service allow me to use it in this fashion?

ie can I dump say $1000 into the account and just let it hang out there and use that amount as a pseudo chequings account / credit card to make online purchases on behalf of clients?

Hi Stripe

hi, what is the correct way to convert amount to cents?

multiply by 100?

then it becomes 1326.9230769231

because its not whole number

hms

Hi, we are using Give Recurring Donations and getting the following erroro

Error: Requests made on behalf of a connected account must use card tokens from Stripe.js, but card details were directly provided.