#stripe

Hi Samvloeberghs_. In order to be PCI compliant, you should use either Elements or Checkout to collect card information from your customers

Samvloeberghs_: regarding source polling, you should set up your own polling system to check the order status on your own backend. (It was previously possible to poll the source's status via Stripe.js but this is not something we want to encourage as the source's status is not really the same thing as the order's status.)

Hey, I was wondering, which webhook event will be fired when an uncaptured charge expires?

Hi, Im new to Stripe and I am a beginner developer so please excuse my lack of knowledge. I want to be able to have our connected accounts receive payments from customers using Stripe Checkout. Yesterday, I was told I could use Checkout to get a card token which I would then use to make a Destination charge to the connected account. My question is: how would I generate this card token without charging the customer twice? Once from the c

I can't find any information about how elements works with 3DSecure ..

Can somebody please point me to it?

Hello, I was testing an applicatin in live last evening (few hours earlier). Payment got charged on card, showed up in Stripe but on server I got the failure.

Anyone here been on that lane before?

Hi Looney, what's the exact error message you're seeing on your end?

Hi Samvloeberghs_. You'd use Elements to create a "normal" card source, then use that card source to create the three_d_secure source. cf. https://stripe.com/docs/sources/three-d-secure

ok thx for all this! for ideal / bancontact I don't need to use the elements?

Hi Silva, your message was truncated, but Checkout doesn't charge the customer, it only turns the card information into a token. The amount you provide to Checkout is used for display purposes only. The customer would only be charged once, when you use the token in a charge creation request in your backend code

I am using Python and condition of result.status == 'succeeded' fails for my stripe.Charge.create()

Samvloeberghs_: correct, Elements only supports cards at the moment. You'd still use Stripe.js to create the bancontact or ideal source

ok

Looney: what's the value of `result.status`?

I will have to deploy the test keys for the debugging

My own card won't work

Looney: you should never use a real card for testing. It's against card network rules and Stripe's own terms. When testing, you should always use your test API keys and the test card numbers found here: https://stripe.com/docs/testing#cards

Hey guys, one question about idempotent requests. Let's say I have a background worker picking up charges that have failed but have idempotent key tied to them (so only failed ones) and running them again at a given time, would that charge still be failed or is the response only cached when success?

Hey bkovacev. If you reuse the same idempotency key, then you'd get the same response, i.e. Stripe wouldn't retry the charge. (Except if you waited more than 24 hours, as idempotency keys expire after that delay)

anyone available for a quick support question?

Got it - thank you very much ywain!

Hey ragboy, sure

bkovacev: np!

Thank you. Here is my question:

We have an interesting issue. We were using a product with our magento system that made payments through stripe, but it didn't create stripe customers. We have updated our system and now a stripe customer is created when a payment/order is made. But I need to migrate old customers to the new system, and I have their email in metadata of the charges, but these charges do not belong to any customer. ..

Is it possible to create a new customer with that email, and then attach the source card object of that previous customer less payment, so that I can make further charges with that customer?

I hope that makes sense.

I am testing this in the test api, and I keep getting this error:

"type": "invalid_request_error", "message": "No such token: card_1BGwkOJENLnHHgxWRLEOT54F"

ragboy: That does make sense, but unfortunately it is not possible. When you create a charge directly using a token, it is consumed and you can no longer use it to create a customer object. You'd need to ask your customers to provide their payment information again so you'd create a new token that you'd use to create customer objects

OK, I was afraid of that, thank you very much.

Does anyone know of any .NET documentation for creating destination charges

Silva: it should be as simple as including the `Destination` and `DestinationAmount` parameters in your charge creation request: https://github.com/stripe/stripe-dotnet/blob/aa...

hello

Hi pico_

sorry to sstraight to the point but i need help regazrde application fees

i'm working on a market place using node.js

my code is

stripe.charges.create({ amount: amount, application_fee:amount/10, currency: "eur", source: token, customer:'customerId', destination: 'connectId', description: description, }).then(function(err, charge) { if (err) return response.error(err); response.success(charge); });

(sorry for the one line)

but i don't get any fees on the stripe dashboard

what i am missing ?

pico_: can you give me the ID of a charge that you created?

Bonjour j'aurai besoin d'aide pour configurer stripe sur ma boutique

Hi Heaven, this is an English-speaking channel, but you can get help in French by writing to our support at https://support.stripe.com/email

Hello, I need help to configure STRIPE on my prestashop

I've got an error message wich tell me need SSL certificate (I've got), need a PHP version more than 5.3.3 (i've got 5.4)

About TLS 1.2 If i've got a SSL certificate, is it enought?

Heaven: what's the exact error you're seeing?

Stripe Un certificat SSL est nécessaire pour processer des paiements avec Stripe. Merci de consulter l'onglet FAQ. Stripe no longer supports API requests made with TLS 1.0. Please initiate HTTPS connections with TLS 1.2 or later. You can learn more about this at https://stripe.com/blog/upgrading-tls.

1 : need SSL certificate (i've got)

2 : need TLS 1.2, I d'ont know if i've got one but does a ssl is enought?

Heaven: okay, so that's not related to your own SSL certificate. It means your server is using TLS 1.0 when sending requests to Stripe's API, which is no longer supported. You need to reach out to your hosting provider and ask them to upgrade the software packages for PHP, curl and OpenSSL in order to support TLS 1.2. You can find more information here: https://support.stripe.com/questions/how-do-i-u...

p + https://support.stripe.com/questions/how-do-i-u...

Ok I will contact OVH to upgrade IT

:)

Im not sure why payments to connected accounts arnt going through... ive set my destination as the accountid of the connected account whilst using the correct token to reference the cusotmers card...

Hi

nobody at the support is helping me

i have been waiting for 2 days for my issue to be resolved

and everyone is ignoring my problem

i am loosing 100s of dollars

and get MAD customers

every day

Someone NEEDS to reach out to me now before this goes out of hand

Hi rikard, we can only help with programming issues in this channel, but if you PM me your email address, I can try checking the status of your ticket. To PM me: /msg ywain your message

Silva: what do you mean exactly by "not going through"? does the API return an error?

THANK YOU

how do i pm ?

Is this om ?

rikard: no, this is a publicly logged channel so please don't share private information here. To PM me, just type: /msg ywain hi

Ywain: Nope no errors, just cant see any transfers on the dashboard.. Im not sure what i've missed.

Not errors

Payments are blocked

Silva: can you give me a charge ID?

charge id ?

rikard: IRC is a multi-user chat, I'm helping a different user with another issue

Is he charge ID set up in the response? I havent done that yet..

the*

ah ok

I haven't got a charge ID

Silva: yes, when you successfully create a charge, the API returns a charge object (https://stripe.com/docs/api#charge_object). the charge ID is the string that starts with "ch_" followed by random alphanumeric characters

Ywain: Nope, not getting it.

Ywain: Thanks for your patience btw.

Silva: can you share your code for creating the charge? using gist.github.com or pastebin.com. Make sure to redact your secret API key

The code is here https://pastebin.com/u5K09SBE

Ywain: Did you see the link I posted?

Silva: it looks like you're creating a `StripeChargeCreateOptions` instance, but then you never use it to create a charge through the `StripeChargeService` instance

Hi, i want to save card details with custom account

but getting some errors

Hi Monika, what's the error?

Ywain: right I think I know what to do now. I started programming 2 months ago so I still need alot of handholding. Thanks alot for the help.

if i send direct card detail then it returns: Requests made on behalf of a connected account must use card tokens from Stripe.js, but card details were directly provided.

if i send token then it returns

Silva: np!

Requests made on behalf of a connected account must use card tokens from Stripe.js, but card details were directly provided.

Monika: according to the error message, you're still sending raw card details, not a token

can you please help me to sort this issue out

(sorry, going AFK for a bit, I'm asking a colleague to step in)

what will be the correct syntax to send card details