#stripe

dehlio: Give me a second to confirm something

@unearthlyrhino i have verified - im only manually doing this in my unit tests as i need a valid token, in the actual app im using stripe elements

dehlio: Sorry for the delay. For a standard connect integration the connected accounts, they will be responsible for disputes. https://stripe.com/docs/disputes#disputes-on-co...

dehlio: IRC is really for programming and integration questions, and disputes aren't my specialty. If you write into support, they'd be happy to help you https://support.stripe.com/email/login

talv_: I would strongly recommend using our test tokens for your unit tests https://stripe.com/docs/testing#cards

talv_: (click the "tokens" tab next to "card numbers")

No problem, I will contact support. Thanks!

dehlio: Have a great day!

hey friends, is it possible to remove CVC from the payment form Checkout or Elements?

I understand CVC can be disabled, but can it just be removed from the payment form?

@unearthlyrhino - perfect i totally missed those thank you!

stripe782: Can I ask your use case? Why don't you want to collect the CVC

I'm currently using Reddot setup which allows each guest to fill in credit card details and also amount they wish to pay. I want to have a similar page with Stripe where entering the CVC is not a mandatory field.

Anyone have information on how to set up a Parsey from my Stripe account into my Infusionsoft account for a subscription model?

stripe782: Give me a minute to see if it is possible. I do want to make it clear though that this is a Bad Idea and will result in significantly more bank decline.

nmpro: I don't have any experience with those integrations, but I might be able to help if you hit a specific stumbling block

okay thanks Rhino

I just want the order to show up in my Infusionsoft account, kind of like a "fake order", every time a specific subscription plan goes through. I have it set up now, but Parsey is telling me that Stripe is not sending over basic information such as Name and Email to associate that contact record to users in my Infusionsoft account.

nmpro: Is that atypical for Parsey + Stripe as you understand it? Are we sending them the information via webhook?

stripe782: this seems to work in test mode: https://jsfiddle.net/jnL82wpw/

stripe782: You would also need to disable the default radar rules: https://stripe.com/docs/radar/rules#traditional...

stripe782: (which again, is probably a Bad Idea)

stripe782: if you give me a minute, I can try to confirm with a colleague this will work in live mode

Example= want to charge $149 for 8 weeks split into $18.625/week. Would this be achieveable using stripe? I see subscription option but didn't find any limit option so that we can charge only for 8 weeks. How would this logic work with webhooks?

stripe023: give me a second to confirm that for you

stripe782: Disabling CVC will work in this way, but only for cards from some regions (US will work, maybe Canada, def not Europe) as some *require* CVC. You should't actually need to disable the radar rule as it is only active if you provide a CVC to check

I'm not very experienced with any of this, so honestly very confused. Here's my model: Customer buys product from Kajabi which processes through Stripe. Offer is $297 now and then monthly payments of $97 after 30 days, forever until they cancel. I want these monthly payments to be dumped as an order in my Infusionsoft account, so that we can keep track of it on the accounting side, as Infusionsoft is our CRM.

Hi, I was wondering if there was any way we could enable some sort of automatic credit card validation with Stripe when a user inputs their credit card information? I'm thinking an automatic 1$ charge + refund? We had a user that was clearly suspicious, but he was able to add his card to stripe. However, when it came time to charge for his subscription, a decline from the bank came back

@UnearthlyRhino, I'm not sure why this is considered a bad idea. I'm trying to understand it. I have no problem getting that initial order of $297 into my account. It's just the subscription part I'm stupped on because it goes directly from Stripe to Infusionsoft, not Kajabi > Stripe > Infusionsoft

I don't have any experience working with Infusionsoft. Given the existence of 3rd parties that claim to integrate our two platforms, I would assume it's not completely plug-and-play. If you reach out to InfusionSoft, they might be able to give you some specific data about what they need. If you get that I could be of more help. https://www.stripeyfuse.com/ https://automate.io/integration/infusionsoft/st...

^ nmpro

@UnearthlyRhino, thanks!

nmpro: That message about something being a Bad Idea was not addressed to you

nmpro: what you want to do is totally fine, I just don't know how to help

nolan_: we actually do something similar to this called an auth https://support.stripe.com/questions/why-does-m...

nolan_: it's basically a hold on your credit card amount and serves this exact function

@UnearthlyRhino, is there a way to kick this off manually? Our customer was in our database for a week (he was trialing a subscription) and his credit card was not 'auth'ed during this time even though he had entered it at the beginning of the week

stripe023: I know *a* solution for you, I just want to make sure I give you the most elegant one. Sorry for the delay, I haven't forgotten about your question

thanks Rhino!

nolan_: did you save him as a Customer (the Right Way) or just keep the token around (which increases the chance of declines)

nolan_: If you saved him as a Customer the auth did happen. It is likely the card is/was valid, but the bank still chose to decline it. One possibility, is if you think the suspicious, perhaps they gave you a stolen credit card that was then disabled.

nolan_: but declines can happen for a number of reasons -- for example if it was an atypically large purchase

stripe023: you will have to create an open-ended subscription. Then listen for `invoice.payment_succeeded` events to be sent to your webhook endpoint. You will want to count these, then cancel the subscription.

Thanks Rhino, this is what I was also thinking as well

stripe023: I'm happy to explain each of these steps in more detail, just let me know (I also have links to our docs for most of those steps)

When you say "save him as a Customer the right way" do you mean using the createCustomer method? (https://stripe.com/docs/api/node#create_customer)

sorry :\ not sure what distinguishes between the two

(token vs 'the right way')

nolan_: Yes, using the createCustomer or via createCard, createSource, or updateCustomer (don't worry about the distinction). When you use Elements/Checkout/Stripe.js you receive a token. We recommend you save this token to a Customer or create a Charge within 5 minutes. After this time we throw away the CVC as nobody (neither us nor you) is allowed to store it. This increases your chance of seeing a decline.

nolan_: You *can* store the token for a week and then use it, but that's a Bad Idea as your chance of declines goes way up after we throw out the CVC.

nolan_: If you saved the card to a Customer, we *did* perform and Auth, so it was a working card (not just random numbers), but your customer's bank just happened to decline the charge later. I would recommend you reach out to the Customer's bank in this case. Sometimes they will give you more information about why they declined the charge.

Hey Rhino, sorry about the late response but I definitely would love it if you could explain each of these steps in more detail along with the links.

I have to head out for a bit, but I'm leaving you in dqsf's very capable hands. They'll be able to explain how it works!

stripe023

Let's say you want to bill a user for 3 payments of $19.99. Subscribe the customer to a $19.99 per month plan. The first payment will occur immediately when the signup occurs. https://stripe.com/docs/api#create_subscription

Every month, which each successful payment, you'd get an invoice.payment_succeeded webhook for the user, and you can increment a counter on your side to track the total amount paid by the customer. https://stripe.com/docs/webhooks

After the third successful payment, you can cancel the customer’s subscription. https://stripe.com/docs/api#cancel_subscription

hello

how do I control how my business appears to a user on their bank statement that I bill using stripe ACH ?

mcluke: if you'd like you can set the statement descriptor when making a charge, though its really up to the customer's bank to honor that https://stripe.com/docs/api#charge_object-state...

Hi dqsf, mind if I continue the conversation with you that I was having with UnearthlyRhino?

nolan_: what's up?

Thanks @dqsf

@dqsf, so UnearthlyRhino's response assured me that stored credit cards cards are auth'ed. However I'm slightly skeptical, as the error that we received from the bank was an "incorrect_number" error. It's not super clear what this error means on (https://help.cratejoy.com/hc/en-us/articles/204...), but I'm assuming that this credit card with an 'incorrect_number' shouldn't have

*shouldn't have passed the auth stage

nolan_: when you add a card to a Customer in Stripe. Or if you use Stripe Checkout the card is authed with a temporary $0/$1 auth

whether or not its declined at a later stage is really up to the bank. decline codes, even "incorrect_number", can mean many things and are often fairly non specific

the only way to know for sure what's behind a decline is for the card's owner to call their bank and as them what they see. and if there's a specific charge or decline you have questions about i'd talk to support, https://support.stripe.com/email

sounds good, I'll get in contact with support. Thanks dqsf!

anyone else experiencing memory leaks in the obj-c stuff?

karstensrage: haven't heard many reports of that, but if you have something reproducible we'd love to hear about it. you could file a request (https://support.stripe.com/email) or issue on the repo

i did my own ephemeral_key endpoint in java... but its pretty simple, all wrapped in one call

i wrap it in a singe button push to encapsulate everything and the leak in Instruments is immediate and untraceable, no stack

urgent please! Is there a way to allow someone to enter the payment amount at Checkout/Elements instead of a predetermined amount?

stripe930: you'd need to build that yourself, just add an <input> to your form, pick up the details when the form is submitted to your backend. also, any amount shown on your front-end form is not tied to what you charge in your backend, its for the user's benefit only

hey dqsf, thanks a bunch!

Hello!

i am having a potentially VERY large problem with our Canadian customers in Stripe

can you help?

Sam___: you're welcome to ask your question, but if its very specific to your account you may need to write in, https://support.stripe.com/email