#stripe

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      • koopajah
        the only thing I see is the redirect and I'm wondering if it's wrong. You should add clear logs every step of the way to track down what's happening. If you get credentials like the ones you showed me and this account is *not* connected to the platform then it means something in your code is "re-using" the ac_XXXXXX which automatically triggers a disconnection
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      • Culkus
        Thanks i will look into that
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      • ayarunina
        If I added invoice item to the subscription, and after that I delete the subscription, this is invoice item will be exist in list of upcoming invoices of customer, but if I try to get it on the UI from the customer page, I get 400 error! It is bug?
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      • koopajah
        it's just a quirk of the dashboard but it would be charged automatically on the next billing cycle (based on last subscription). To delete it you need the API: https://stripe.com/docs/api#delete_invoiceitem
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      • casado
        Is it possible to set a payout date on charge?
      • koopajah
        not possible no. The payout date is based on when the funds clear
      • mattwc
        casado: there isn't, you can customize the payout schedule of the connected account though
      • ayarunina
        Thanks, I don't want to delete it
      • casado
        thank you! So it is not possible to set it one week after event date for example
      • only one week after payment
      • mattwc
        casado: no, but you could put the custom account on a manual payout schedule and control the payouts yourself
      • casado
        yes, thats what i have to do now ;-)
      • thank you for your help
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      • Can i list all payouts which are open for a month?
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      • or i have to make a payout after each charge manually?
      • mattwc
        what do you mean by your first question?
      • casado
        sorry.. i mean: can i get the balance of a connected account?
      • mattwc
        yeah theres the retrieve balance api
      • casado
        ah, i see.. thank you!
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      • ggranger
        why does the payout date to my bank keep changing?
      • mattwc
        ggranger: you'd need to email support
      • ggranger
        i have and no answer. This is my first pay and it had originally said it would be sent to my bank 9/29 and then it changed to 10/1, 10/2 and now 10/4
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      • jondkinney
        Hi there! Quick question about workflow with Connect in a separate charges and transfers context. Is there a way to ensure a specific transaction (charge) has cleared out bank account before sending the transfer out?
      • cleared our*
      • We'd like to be able to ensure that we've received the money from a buyer for a particuar item (online store) before verifying the item's authenticiy at our central warehouse and sending the money out to the seller.
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      • daxorid
        we are seeing a ton of "An error occurred while processing your card. Try again in a little bit."
      • and we can't afford to wait the usual 8 hours for support to get back to us
      • is there any chance at all of getting an expedited look at this ?
      • ftknox
        jondkinney: If the status of the `Charge` is "succeeded" then you should be able to create a `Transfer` for those funds
      • jondkinney
        ftknox: thanks for that info. To confirm though, there isn't a way to know when the transfer/deposit has succeeded in the bank account?
      • lkb2k
        Hello. Is there a way to get card decline / validation errors to come back from the server-side call in test mode? When we use say the decline or bad zipcode test card number in the connect flow in ‘Test Mode’, i get a client-side validation error and can’t proceed with the checkout. But in production we often get customers successfully going through the connect UI then the server side capture call failing with a decline or zipcode mismatch message.
      • I’d like to be able to replicate that scenario in test mode.
      • ftknox
        jondkinney: correct
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      • lkb2k: Maybe the "4000000000000341" will work for your use case? You can tokenize and attach that card to a `Customer`, but any `Charge` attempts will fail
      • lkb2k
        thanks, that works great
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      • Luis_
        Hello, We have been testing in a test dashboard with a daily plan (1 day period) to check the retry logic, but two invoices already reached 4 attempts and customer.subscription.deleted was not triggered. We would like to know if this is a normal behavior because the billing period is renewed every day or we are missing something in configuration. Thanks in advance
      • ftknox
        Luis_: This will depend on what your dunning settings are set to at https://dashboard.stripe.com/account/recurring
      • Luis_
        i will show you the config
      • -retry 1 day after the previous attempt
      • -retry 1 day after the previous attempt
      • -retry 1 day after the previous attempt
      • then finally cancel the subscription
      • ftknox
        Luis_: hmmm. You should have had that `Event` type triggered then. Do you have a Test Mode Webhook Endpoint set up? Events generated on Test Mode objects will only send Webhooks to Test Mode Endpoints
      • Luis_
        Yes i have configured a test webhook endpoint, I catch there all the rest of events
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      • but I see in the dashboard that specific event is not triggered
      • The billing period is renewed every day, I don't know if that is the reason
      • mdufresne
        Hello everyone, do you know if there are examples in PHP that would make a payment with 2 credit cards in the same transaction?
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      • stripe482
        Hello all - I had a Stripe development question and was hoping someone could be of assistance. Thank you
      • mdufresne
        Hi stripe482, do you know if there are examples in PHP that would make a payment with 2 credit cards in the same transaction?
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      • Daniel
        Hello
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      • Guest8709
        Can you please help us ?
      • ftknox
        Guest8709: Sure - what's your issue?
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      • Guest8709
        We can't make "checkouts" with our website
      • ftknox
        mdufresne: Split payments across cards isn't something that Stripe supports
      • Guest8709
        Our "checkout" button disappeared
      • ftknox
        Guest8709: What is the exact error you are getting? There are a whole host of reasons that your payment page could be showing this behavior.
      • saurabhjha
        Hey Stripe people, quick question: Is there any api call that gets me a list of invoices which are open but havn't been charged yet?
      • Guest8709
      • You can see the checkout page, but can't complete the process
      • It was working 100% yesterday
      • ftknox
        Guest8709: If you are using Stripe via a Wordpress plugin, you'll want to reach out to the plugin's support staff/authors for help.
      • Guest8709: Because the Wordpress plugin uses Stripe's public API on your behalf, we don't really have any insight into what their code may be doing.
      • Guest8709
        We use an API with a plugin called paidmembershipspor
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      • How do I get in touch with these guys?
      • ftknox
      • Guest8709
        Oh.. I thought you could fix this at stripe. Maybe I missed something? Is it the plugin that doesn't work?
      • ftknox
        Guest8709: Yes, it appears to be an issue with this plugin
      • Guest8709
        Are you 100% sure?
      • It's a big problem for us, we're losing money as long as we can't accept new members
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      • -...
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      • MrWWW
        I created a charge which did not have a destination so that money is now in my platform. Now i want to create a charge where i pay a connected account. How can I make the source of this payment to be platform?
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      • nickr86
        hi everyone
      • I wondered if anyone has had issues getting transfers into their bank today?
      • ice799
        Hi! Is there any guidance from Stripe on how long our webhooks can take to reply before Stripe will time out on its side? I didn't see anything in the docs, and I'd like to set some alerts in our app to let us know if we get close to the threshold -- e.g. alert our team if we reach 90% of the webhook reply time limit.
      • More specifically: we run various computations in the invoice.created webhook and I want to make sure that we set reasonable limits on our side to let us know if any of those things could cause stripe to time our webhook out and retry.
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      • ftknox
        nickr86: There isn't anything going on that I'm aware of. Can you share the exact error you are getting?
      • ice799: I think Stripe times out after 30seconds.
      • ice799: If you are doing time intensive computations, you should immediately return a 200 to Stripe and then do your computations
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      • ddcast
        hi. my team is trying to modify our current stripe checkout implementation to handle international payment. we are presently capturing payment info on our end before sending it via stripe api (only supports US billing address only). should we consider using stripe's widget checkout flow (does it support international addresses)? any tips or resources we might find useful out there?
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      • vbwyrde
        Hi ... I have some .net code that is showing errors. I took it from the github stripe code example, but it doesn't show what the full path to the objects are, so I can't figure out how to wire this up.
      • can anyone help me with this by chance?
      • dqsf
        ddcast: what exactly are you trying to modify about checkout?
      • dlam
        kidna noob here: i've made a daily 1 cent subscription manually at dashboard.stripe.com on my own credit card, but I dont see any charges made in my bank statement! any ideas? It says "Unattempted charges $0.11" so thats likely a clue
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      • dqsf
        vbwyrde: where are you getting stuck, what errors are you getting?
      • vbwyrde
        The first set of errors shows up on this line: Return Mapper(Of StripeOAuthToken).MapFromJson(Requestor.PostStringBearer(Me.ApplyAllParameters(createOptions, Urls.OAuthToken, False), SetupRequestOptions(requestOptions)))
      • dlam
        oh i found the answer nevermind (https://stripe.com/docs/currencies#minimum-and-...)
      • vbwyrde
        Error153'Stripe.Infrastructure.Requestor' is not accessible in this context because it is 'Friend'.
      • dqsf
        dlam: the minimum charge with stripe is $0.50, if you attempt to create a sub/invoice for less than that the amount will accrue until the next invoice that totals over $0.50
      • vbwyrde
        I have Imports Stripe and Imports Stripe.Infrastructure