the only thing I see is the redirect and I'm wondering if it's wrong. You should add clear logs every step of the way to track down what's happening. If you get credentials like the ones you showed me and this account is *not* connected to the platform then it means something in your code is "re-using" the ac_XXXXXX which automatically triggers a disconnection
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Culkus
Thanks i will look into that
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ayarunina
If I added invoice item to the subscription, and after that I delete the subscription, this is invoice item will be exist in list of upcoming invoices of customer, but if I try to get it on the UI from the customer page, I get 400 error! It is bug?
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koopajah
it's just a quirk of the dashboard but it would be charged automatically on the next billing cycle (based on last subscription). To delete it you need the API: https://stripe.com/docs/api#delete_invoiceitem
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casado
Is it possible to set a payout date on charge?
koopajah
not possible no. The payout date is based on when the funds clear
mattwc
casado: there isn't, you can customize the payout schedule of the connected account though
ayarunina
Thanks, I don't want to delete it
casado
thank you! So it is not possible to set it one week after event date for example
only one week after payment
mattwc
casado: no, but you could put the custom account on a manual payout schedule and control the payouts yourself
casado
yes, thats what i have to do now ;-)
thank you for your help
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Can i list all payouts which are open for a month?
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or i have to make a payout after each charge manually?
mattwc
what do you mean by your first question?
casado
sorry.. i mean: can i get the balance of a connected account?
mattwc
yeah theres the retrieve balance api
casado
ah, i see.. thank you!
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ggranger
why does the payout date to my bank keep changing?
mattwc
ggranger: you'd need to email support
ggranger
i have and no answer. This is my first pay and it had originally said it would be sent to my bank 9/29 and then it changed to 10/1, 10/2 and now 10/4
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jondkinney
Hi there! Quick question about workflow with Connect in a separate charges and transfers context. Is there a way to ensure a specific transaction (charge) has cleared out bank account before sending the transfer out?
cleared our*
We'd like to be able to ensure that we've received the money from a buyer for a particuar item (online store) before verifying the item's authenticiy at our central warehouse and sending the money out to the seller.
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daxorid
we are seeing a ton of "An error occurred while processing your card. Try again in a little bit."
and we can't afford to wait the usual 8 hours for support to get back to us
is there any chance at all of getting an expedited look at this ?
ftknox
jondkinney: If the status of the `Charge` is "succeeded" then you should be able to create a `Transfer` for those funds
jondkinney
ftknox: thanks for that info. To confirm though, there isn't a way to know when the transfer/deposit has succeeded in the bank account?
lkb2k
Hello. Is there a way to get card decline / validation errors to come back from the server-side call in test mode? When we use say the decline or bad zipcode test card number in the connect flow in ‘Test Mode’, i get a client-side validation error and can’t proceed with the checkout. But in production we often get customers successfully going through the connect UI then the server side capture call failing with a decline or zipcode mismatch message.
I’d like to be able to replicate that scenario in test mode.
ftknox
jondkinney: correct
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lkb2k: Maybe the "4000000000000341" will work for your use case? You can tokenize and attach that card to a `Customer`, but any `Charge` attempts will fail
lkb2k
thanks, that works great
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Luis_
Hello, We have been testing in a test dashboard with a daily plan (1 day period) to check the retry logic, but two invoices already reached 4 attempts and customer.subscription.deleted was not triggered. We would like to know if this is a normal behavior because the billing period is renewed every day or we are missing something in configuration. Thanks in advance
Luis_: hmmm. You should have had that `Event` type triggered then. Do you have a Test Mode Webhook Endpoint set up? Events generated on Test Mode objects will only send Webhooks to Test Mode Endpoints
Luis_
Yes i have configured a test webhook endpoint, I catch there all the rest of events
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but I see in the dashboard that specific event is not triggered
The billing period is renewed every day, I don't know if that is the reason
mdufresne
Hello everyone, do you know if there are examples in PHP that would make a payment with 2 credit cards in the same transaction?
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stripe482
Hello all - I had a Stripe development question and was hoping someone could be of assistance. Thank you
mdufresne
Hi stripe482, do you know if there are examples in PHP that would make a payment with 2 credit cards in the same transaction?
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Daniel
Hello
Daniel is now known as Guest8709
Guest8709
Can you please help us ?
ftknox
Guest8709: Sure - what's your issue?
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Guest8709
We can't make "checkouts" with our website
ftknox
mdufresne: Split payments across cards isn't something that Stripe supports
Guest8709
Our "checkout" button disappeared
ftknox
Guest8709: What is the exact error you are getting? There are a whole host of reasons that your payment page could be showing this behavior.
saurabhjha
Hey Stripe people, quick question: Is there any api call that gets me a list of invoices which are open but havn't been charged yet?
Oh.. I thought you could fix this at stripe. Maybe I missed something? Is it the plugin that doesn't work?
ftknox
Guest8709: Yes, it appears to be an issue with this plugin
Guest8709
Are you 100% sure?
It's a big problem for us, we're losing money as long as we can't accept new members
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MrWWW
I created a charge which did not have a destination so that money is now in my platform. Now i want to create a charge where i pay a connected account. How can I make the source of this payment to be platform?
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nickr86
hi everyone
I wondered if anyone has had issues getting transfers into their bank today?
ice799
Hi! Is there any guidance from Stripe on how long our webhooks can take to reply before Stripe will time out on its side? I didn't see anything in the docs, and I'd like to set some alerts in our app to let us know if we get close to the threshold -- e.g. alert our team if we reach 90% of the webhook reply time limit.
More specifically: we run various computations in the invoice.created webhook and I want to make sure that we set reasonable limits on our side to let us know if any of those things could cause stripe to time our webhook out and retry.
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ftknox
nickr86: There isn't anything going on that I'm aware of. Can you share the exact error you are getting?
ice799: I think Stripe times out after 30seconds.
ice799: If you are doing time intensive computations, you should immediately return a 200 to Stripe and then do your computations
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ddcast
hi. my team is trying to modify our current stripe checkout implementation to handle international payment. we are presently capturing payment info on our end before sending it via stripe api (only supports US billing address only). should we consider using stripe's widget checkout flow (does it support international addresses)? any tips or resources we might find useful out there?
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vbwyrde
Hi ... I have some .net code that is showing errors. I took it from the github stripe code example, but it doesn't show what the full path to the objects are, so I can't figure out how to wire this up.
can anyone help me with this by chance?
dqsf
ddcast: what exactly are you trying to modify about checkout?
dlam
kidna noob here: i've made a daily 1 cent subscription manually at dashboard.stripe.com on my own credit card, but I dont see any charges made in my bank statement! any ideas? It says "Unattempted charges $0.11" so thats likely a clue
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dqsf
vbwyrde: where are you getting stuck, what errors are you getting?
vbwyrde
The first set of errors shows up on this line: Return Mapper(Of StripeOAuthToken).MapFromJson(Requestor.PostStringBearer(Me.ApplyAllParameters(createOptions, Urls.OAuthToken, False), SetupRequestOptions(requestOptions)))
Error153'Stripe.Infrastructure.Requestor' is not accessible in this context because it is 'Friend'.
dqsf
dlam: the minimum charge with stripe is $0.50, if you attempt to create a sub/invoice for less than that the amount will accrue until the next invoice that totals over $0.50
vbwyrde
I have Imports Stripe and Imports Stripe.Infrastructure