prapti: if you set prorate:false, then there's nothing to invoice - no prorations were created.
prapti: And in the case of a negative credit, you could do the prorated:true and then it would apply as a credit to their next billing cycle.
prapti
yes, but i dont want to apply it as credit as I am refunding it to them.
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timebox
prapti: Ok, then `prorate: false` should solve that - there will be no credit in Stripe in that case.
prapti
Yes thats why I did that, but the upcoming invoice after all this what i have done shows the correct amount(i meant the amount of the new subscription plan). But instead of asking the customer to pay it next billing date is it possible to make him pay immediately? (along with the no credit thing)
Philip_
If I overwrite a card object but the customer has an active subscription, will the subscription continue using the new overwritten card?
Or wait. Does the subscription always just charge the default card? I don't see a card object associated with the subscription.
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prapti: So to be sure I understand this: you've processed a downgrade, which would have resulted in a credit amount, with `prorate:false`, and you've refunded the amount that would have been a credit, is that right? If so, what do you want them to pay for here?
Philip_: Ahhh, no, it would always charge the default card, so it would change. You'd need to create a new Customer if the customer/donor wanted to add another Subscription on a different Card. Great question. :)
Philip_
Oh, great! Thank you for clarifying that. I think that nails down all my questions.
timebox
Philip_: You're very welcome! :)
prapti
I would like them to pay the amount of the new plan. Eg: a person pays 100 today for a pro plan and switches to biz plan which will cost him 40 in the middle of the month. the amount he gets refunded is 50 since he has 15 days remaining to complete his pro plan. I wan him to pay the $40 on the day he made the switch..
timebox
prapti: Ahhh, ok. It sounds like what you should be doing here is cancelling the existing Subscription and creating a new one with the new Plan, as that would switch their billing date to today for the new plan and they'd be charged $40 right away.
hi folks, I have a question regarding Stripe Payouts, hope someone can help!
jleclanche
sim_: ya gotta ask it
sim_
at the moment, payouts are scheduled automatically. I want to create manual payouts but _with_ charges included (so I don't have to wait)
is this possible (for testing purposes)
jleclanche
What do you mean with charges included?
sim_
i mean with payments included
santiago_
I'm trying to set the metadata on a customer's card, but it appears to not be updated. Is this supported?
jleclanche
sim_: manual payouts don't have that capability, but I don't understand what you mean by "so you don't have to wait"
santiago_
Ah, it seems like it's the iOS API ignoring it, because the Java one can retrieve it.
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sim_
@jleclanche I want to see test payouts created from Stripe on the Stripe dashboard. My current assumption is that these test payouts get created at a specific time. Is that assumption correct?
jleclanche
sim_: payouts get created on the schedule you set. From the dashboard go to Payouts -> settings and you can configure the schedule there
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sim_
when an automatic payout is created, how does the pay know which charges are included
there's no payoutid in a charge, nor a list of charges in the payout
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remyo
Hey guys, I'm trying to apply a coupon to existing customers in a PHP script, does this look like the correct syntax? https://pastebin.com/3FbtFgxa
And if that's applied, will just automatically go toward any subscription they have?
I assume it just discounts whatever the next charge is
The token object from the client is being sent up properly, and the customer seems to be created
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For some reason, I continue to get `This customer has no attached payment source` when trying to start a Subscription
Any input is appreciated.
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Disregard the above, silly mistake.
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sqram
does the node charge promise have a way to catch errors?
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streamlots
Hey, is anyone here?
I have a serious issue
My account is asking me to go to my email to verify its me, but i dont have access to that email anymore because i stopped running the business so long ago
I have my id scans available for stripe, but i dont have access to that email, what should i do??
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?
hello?
???
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helloooo????
need help!
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jeremys
Hi everyone. I'm using the python library and wanted to know when the "outcome" field is expected to be populated. It seems if a charge fails, it's communicated by throwing a "CardError" exception and want to ensure I handle these cases correctly.
This is with respect to the stripe.Charge.create() call