#stripe

ywain: So it's a dashboard issue then? Can I use the API to set it to "now" and it should work? I am just working on getting a good workflow for when trial ends, sending emails reminding to add cards, disabling service after a few retries, etc

enoj: well, it's not an issue in the sense that it's the expected behavior. If you try to use the API to set `trial_end` to "now", the request would also fail with "This customer has no attached payment source". what you can do is use the API to set `trial_end` to just a few seconds in the future though. (You have to use the API here as the dashboard only lets you choose a day for the trial end and not an exact time)

ywain: Okay, so I understand this won't fail the same way when the trial actually ends regularly. I can expect an invoice.created event then

enoj: correct

ywain: Great, thanks!

so when paying via bitcoin with stripe, how am I supposed to copy the amount I need to pay?

this is something i've noticed multiple times, not just on my site

ywain: You should get that bug fixed though, with the event saying trial will end in a few seconds :)

the bitcoin amount is not copyable

nor highlightable

this must be an oversight

or some issue on my end

This is the stripe help channel right?

ddellav: hm, yeah, sounds like an oversight. Could you write to support at https://support.stripe.com/email about this?

enoj: I'm filing a bug report for the dashboard devs right now :)

Hi Guest80699, yes

ywain: Sweet :)

hi @ywain is there another way for me to test the webhook invoice.created with my test data?

ywain: Is the trial_end actually a epoch unix timestamp?

enoj: yes

greencross: just create a subscription in test mode

thanks but does creating a subscription automatically closes the invoice?

greencross: yes, the first invoice is always automatically closed. If you want to add items to this invoice, you need to do so before creating the subscription as I advised above. In your webhook handler, you can check the invoice's `closed` attribute to see if the invoice is closed or not

thanks @ywain

Hey guys

Quick question - I've an Australian Stripe account

Withdrawing from Stripe to my AU Bank - are there any fees?

Hi LukaB, AFAIK no, there aren't. You can view the pricing policy for Australian accounts here: https://stripe.com/au/pricing. That said, I recommend you talk to sales at https://stripe.com/contact/sales for pricing questions

Thanks yeah I got in touch with them in regards if I'm elegible and I am - thanks!

np :)

hi @ywain if the closed status of the invoice is false so i need to set it to true so I could add invoice items? is that right or i had the wrong way?

then set to false again and call the pay function?

can I ask a support question here?

help?

greencross: closed invoices cannot be reopened. If you want to add items to the first invoice of a subscription, you need to create the items before creating the subscription and they will automatically be included in the first invoice

Hi sashashev, sure

Awesome thx. my developer has implemented checkout and is telling me that we cant get a success / failure message that can be saved back to our website database. Is that true?

ah... i see. sorry for misunderstanding. so i dont need to specify the invoice id when creating the invoice item then? it will be added automatically when a new invoice is created?

sashashev: Checkout by itself doesn't create charges, it only collects and tokenizes the customer's payment information. Once the token has been created, you need to send it to your backend server so that you can use it to create a charge. When creating the charge from your backend server, the API will reply with a success or failure

greencross: correct, for the first invoice, you only need to specify the customer's ID (since you don't know the invoice's ID as it doesn't exist yet)

thanks @ywain. but what the other invoices for the same subscription?

i can just add invoice items and specify the invoice id?

greencross: yep, exactly

ahh... cool

but is there a way in stripe where I can create another invoice for that same subscription?

or just set the invoice to create on an interval?

greencross: for a given subscription, invoices will be created at the start of each billing period. You can manipulate billing periods by updating subscriptions (https://stripe.com/docs/api#update_subscription) with the `trial_end` parameter -- at the end of a "trial" period, a new billing period starts and an invoice is created

Hi

Hi alan_

hi @ywain i did what you suggested but i still get this message "local.ERROR: Stripe\Error\InvalidRequest: Invalid invoice: This invoice is no longer editable" with request id req_60weR21VAJqm36

I've problem implementing Stripe API in python

greencross: you are still including the invoice's ID in the `invoice` parameter in the request: https://dashboard.stripe.com/test/logs/iar_60we.... you need to send the invoice item creation request _before_ creating the subscription and omit the `invoice` parameter entirely

alan_: sure, what's the trouble?

The test card that require 3D secur code doesn't work

alan_: what's happening exactly? and what's the exact error message?

Your card was declined

python2.7/site-packages/stripe/api_requestor.py", line 176, in handle_error_response raise err

alan_: well you probably tried to create a charge directly with the card. Since the card requires 3D Secure, it's expected that this would fail. You need to use the card source to create a 3DS source, go through the redirect flow, and create the charge using the 3DS source. Cf. https://stripe.com/docs/sources/three-d-secure

do you have some python sample code?

alan_: there are Python samples for the server-side requests in the documentation

ok, but I don't understand how to check if the card require 3D secur

how I can retrive card information?

to check if is needed 3D

alan_: you can either do it client-side, directly checking the `card.three_d_secure` on the card source object returned by Stripe.js/Elements. Or you can do it server-side, by sending the card source's ID to your server, then in your Python code using the ID to retrieve the source object (https://stripe.com/docs/api#retrieve_source) and then checking the `card.three_d_secure` attribute. cf. https://stripe.com/docs/sources/three-d-secure#...

My own payement is marked as fraud, and stripe blocked also one of my client as a risky payement I cannot unblock it!

No one is answering from Stripe support

Hi sandoche, sorry, we can't help with fraud or other account specific issues here. How long ago did you write to support?

I had a previous problem, I wrote them 14 days ago they never answered

I sent them a new mail today about this problem

and here is my other question which is technical

Here is my technical question:

> I have a plan monthly plan "premium". > If a user subscribe and pay. > > 1. Is this user going to get email after/before paying every month? > 2. Can he unsubscribe through the email ? > 3. Is the value" current_period_end" linked to a subscription id, going to be updated automatically every month? > 4. If everytime a user logs in, can I just check current_period_end and update it in my database? > > Best regards,

sandoche: 1. After, provided you enabled email receipts on your account (https://stripe.com/docs/dashboard/receipts). 2. No. You are responsible for managing the subscriptions and providing a way for your users to unsubscribe, by sending a cancel subscription request (https://stripe.com/docs/api#cancel_subscription). 3. Yes. 4. You could, but a better way would be to use webhooks (https://stripe.com/docs/webhooks) to catch the relevant subscription

events and update your DB. Cf. https://stripe.com/docs/subscriptions/lifecycle

Perfect thanks

And last thing here : https://stripe.com/docs/radar/risk-evaluation In my dashboard I don't have any "Mark as safe" button

sandoche: are you the account's owner or an admin?

admin and owner

sandoche: ok, can you give the charge's ID? ("ch_...")

I tried again it worked I think I miss typed my code

sorry

sandoche: np, glad you got it working :)

But for some reason my first account didn't work in prod I had to create another account

how can I delete my first account ?

sandoche: you can use the "Close this account..." button in your account settings: https://dashboard.stripe.com/account/data. Beware that this cannot be reversed. If you think you'll need to access this account in the future (e.g. to check a past charge) you should just leave the account as is

oki thanks

To make 3D secur transaction I must use elements or there's a Checkout 3D ready?

Hi alan_ Checkout only creates card tokens, so no

thanks

you need Stripe.js/v3 to create a card source and 3ds source in the frontend

ok

(it can be done from Checkout's tokens)

I'm trying to use the Stripe.js in an Ionic app. It works fine in the browser and also in Android. However, in iOS it fails silently with no errors. The form never shows up. Its seems like it fails when you mount it and it downloads the html bits and bobs as this doesnt happen.

otherwise it's with Elements

Baadier: are you pulling Stripe.js from the repo directly or do you load a local version?

I know there are problems with Ionic where people do the local way and we don't support that

from the repo directly. We add https://js.stripe.com/v3/ to the DOM when the page loads

well when the app loads

oh okay good. Was just checking

Sure.

sadly That's kinda where my Ionic knowledge stops