#stripe

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      • amishra
        I don't really do web coding. I am more into BI
      • ddellav
        fyi, in case it's not clear, i am not a stripe employee, just someone that has been using their service for a long time :)
      • amishra yea, if you're not a code it's best to hire someone or stick with paypal
      • *coder
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      • bravo
        what would the charge_id help with?
      • ddellav
        bravo it's so I can identify the specific charge related to the payment, in the event the customer has multiple payments
      • i store other meta data with the payment object related specifically to things happening inside my application
      • if your setup only allows users to pay once then it wouldn't make much sense to store it
      • bravo
        yeah I am using the event webhook to determine the access, depending on what plan the subscribe. sooo the so saving their subscription_id wouldnt be so necessary right? or would you still strongly recommend it?
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      • ddellav
        it all depends on how you reconcile the stripe web hook with your local data
      • bravo
        I am just thinking of allowing them to pay it whenever they forgot by a press off a button on their account once they have been denied access
      • ddellav
        if you don't need the subscription_id but instead base everything from the subscriber_id then that works fine.
      • bravo
        I am guess it would help there right?
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      • the charge_id
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      • ddellav
        the charge_id is a one time thing only, it's not like it can be used by your application. I store it for record keeping purposes. So If i need to lookup in stripe what the situation was with a specific charge I can do that easily.
      • it's for auditing purposes, if that makes sense
      • bravo
        ohhh okay thanks
      • colodev
        Hi there - I feel there may be an issue with the tokens generated in Test mode for me - they recently started raising an error 'test_mode_live_card' with the 42424242.... card. eg. req_IH6wtG5UiwHwqk
      • ddellav
        hmm colodev i just tested a transaction on my test page and it worked fine
      • what exactly is the error you're getting?
      • colodev
        { "error": { "message": "Your card was declined. Your request was in test mode, but used a non test card. For a list of valid test cards, visit: https://stripe.com/docs/testing.";, "type": "card_error", "param": "", "code": "card_declined", "decline_code": "test_mode_live_card" } }
      • I double checked, and the token I am providing is one that is generated from a test card
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      • in the POST /v1/customers endpoint
      • ddellav
        i mean it's a stupid question but you used 16 digit 4242 4242 4242 4242 with a exp date in the future and a 3 digit cvc?
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      • also is it possible some auto-complete system was typing in a legit credit card number into the fields? that happens to me sometimes
      • colodev
        yep! at first I thought that could be the problem, but yeah the card meets those criteria
      • ddellav
        also did you try a different test card number? there are a bunch of others besides the 4242 one
      • colodev
        good thought on the autocomplete, but no, I checked in the dashboard logs, and it is definately using the 4242 one. Haven't tried with other cards, I will give that a shot now and let you know
      • although the error message I find very strange, 'Your request was in test mode, but used a non test card'
      • ddellav
        yea, i find it strange that its showing up on your dashboard but showing the last 4 of 4242 with the proper cvc and exp date
      • i would look in the logs on that charge to find more details
      • if the different test card number doesn't work
      • colodev
        ddellav - so funny story - the other test card works fine! just not the 4242 one
      • ddellav
        that's very strange... i just tested the 4242 one and it worked fine. It must be something weird with your implementation
      • or perhaps your api version
      • idk if that comes into play
      • colodev
        its weird that it was working with the 4242 card earlier this week, without me changing my implementation. Anyway - thanks for your help, ill just use the other test card instead ;)
      • ddellav
        colodev ok, good luck :)
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      • RobP
        Hey guys, on the off chance I can get help here... I've sent several messages over the past 48hrs to Stripe support with no replies. My client is jumping up and down screaming. How do I get in touch with someone?
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      • ddellav
        RobP i don't work for stripe but i've used it for awhile, maybe I can help?
      • there are others in this channel that might be able to lend their expertise
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      • it's 1am on the east coast USA so I doubt anyone is at offices right now
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      • RobP
        Client is a gym, we just switched them to Stripe and one of their new members has their card flagged "payment blocked due to high risk". I want to know if we can unblock the card.
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      • ddellav
        ah, yea, i think that's something for legit support. From what I read though it seems like their radar system is pretty much the law, i don't know if they will override it. Did it say why it was high risk? usually there's a reason. High risk transactions or the payment location doesn't match the country the card was issues in, stuff like that
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      • RobP
        Primary risk factor: This card (2529) has been linked to a history of fraudulent activity.
      • Customer says they only have this one card and use it every day
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      • Wants to know why our system sucks
      • cperciva
        RobP: tell them to check their credit card statement, someone probably stole the card and is using it online
      • ddellav
        that is possible
      • RobP
        cperciva: thanks, but for the card to be labelled fraud, wouldn't have to have reported it already?
      • ddellav
        no, banks report cards for fraud all the time automatically
      • cperciva
        RobP: yes, but not necessarily by the customer :-)
      • RobP: I'm pretty sure "this card has been linked to a history of fraudulent activity" means that another merchant using Stripe reported a transaction as fraud
      • RobP
        cperciva: yes my understand too. I want stripe to unblock it
      • cperciva
        RobP: things like "country doesn't match" or "using an anonymizing service" may be legitimate usage (customer is on vacation, using tor, etc.), but if it's a matter of *this specific card is known to have been used fraudulently*, you really don't want that payment
      • ddellav
        regardless, i don't think there's anything we can do to help, he needs one of the @'s with actual access
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      • wilco_
        Hey there :) Is this the place go ask questions about Stripe's API?
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      • Hardik_
        Hello
      • Need requirement help for strip express payment method.
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      • stripe829
        @All - hello guys, I am planning to use product and subscription using stripe. It would be helpful if anyone can guide me for the same
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      • Dangwal
        hello
      • please anyone can help regarding SEPA
      • I want to test it in test mode.
      • But stripe is not allowing me to activate it
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      • rastasheep
        Hi all! I'm experiencing a lot of "security" errors with stripe.js on chrome mobile iOS .. particular error is .. Blocked a frame with origin "https://<my-domain>" from accessing a frame with origin "https://js.stripe.com". Protocols, domains, and ports must match. .. is that something thats already known?
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      • stripe051
        Hi there. We are implementing a "donations" option in our website, and we would like to use Stripe to process the payments. Is this something that Stripe allows, or does it require an actual product being bought?
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      • Guest42158
        https://stripe.com/docs/recipes/on-demand-app here under "Processing payments" it says we have to create a payment token
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      • it doesn't mention how to create a payment token