#stripe

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      • Rey
        converting security token
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      • artrixs
        hello
      • I need quick help with stripe on woocommerce anybody here to help?
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      • dqsf
      • arosen: what's up
      • artrixs: what's up
      • arosen
        did you change something dqsf?
      • ah the email adddrress
      • let me try
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      • dqsf
        arosen: yeah a few things, the email() method wasn't defined, the email address needs to be pulled from the input on the form rather than from the token, the $.post is a jQuery function so you'll want to include that lib if using that
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      • arosen
        ah yea, sorry about that. i have those things in my code
      • artrixs
        dqsf: Apply pay was working on my site for some time and suddenly it stopped working ... don't know what the problem is
      • arosen
        why is the email field there needed?
      • artrixs
        It is a wordpress with with woocommerce plugin for stripe on it
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      • dqsf
        arosen: elements does not collect an email
      • arosen
        and email is required i guess?
      • dqsf
        no, its not strictly necessary , if you want you can remove it
      • though its good practice to include it
      • artrixs: I'd chat with woo commerce about this first and email into support if you're not able to resolve
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      • artrixs
        @dqsf: done this and created a ticket for 2 weeks now
      • arosen
        dqsf: did you also look at: http://codepad.org/pBwoCswy ?
      • artrixs
        but no help from there... Is there anything you know that could cause this?
      • arosen
        I'm wondering why the card showing up in the stripe dashboard.
      • dqsf
        arosen: so the params that you're sending are 'token' 'email' and 'user_id'
      • arosen
        dqsf: on the client side i do see: http://codepad.org/38GepfjE
      • dqsf
        you're trying to grab email: req.body.stripeEmail,
      • source: req.body.stripeToken
      • stripe687
        Hi can we add funds to our stripe balance from our bank account in the dashboard? We need to transfer some funds to our connected accounts.
      • dqsf
        so adjust those accordingly req.body.email, req.body.token
      • artrixs: without more specifics its hard to troubleshoot, do you see any errors in your stripe account logs or when attempting to check out with apple pay
      • stripe687: talk to support about that https://support.stripe.com/email
      • stripe687
        Oh okay... :(
      • dqsf
        arosen: i think you are extremely close here!
      • arosen
        dqsf: okay i updated that but i still don't see the card number showing up in the stripe dashboard
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      • do i need to charge the user for the card to show up there?
      • dqsf
        arosen: so you'll never see the raw card number, only the token and some related card info like the last4. your code is only creating a customer. if you navigate to one of the customers in your dash do they have a card attached?
      • stripe687
      • dqsf
        stripe687: yes, you'll have to talk to support about it
      • i'd explain your business in detail and what you're trying to do, the countries you're operating in and the amounts involved
      • stripe687
        Okay. What solutions do they usually provide? I am in Canada. We provide platform for business providers to sell goods to consumers
      • If we decide to give out promotions and still pay business providers in full amounts, we need to make transfers. But our balance could go to zero.
      • dqsf
        Someone who works on these issues can offer more details, this irc channel is mostly developers who help with technical and code questions
      • stripe687
        okay thanks
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      • arosen
        dqsf: right, i'm not seeing any cards attachedin the dash board.
      • dqsf
        arosen: when you look in your logs at the actual requests what do you see /v1/tokens and v1/customers
      • in the /v1/customers look at what's being posted
      • if its not both the email and token params then i'd look at your backend a little more
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      • arosen
      • the backend sees the token and stripeEmail now
      • dqsf: i wonder if the backend needs to do something to add the card?
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      • dqsf
        arosen: so the frontend is sending params with names of 'token' and 'email' --- your backend is looking for 'stripeToken' and 'stripeEmail'
      • arosen
        ah
      • doh!
      • sorry let me fix that i see
      • dqsf
        arosen: I just posted them as stripeToken and stripeEmail, check this out :) https://dashboard.stripe.com/test/logs/req_Avhw...
      • arosen
        there we go
      • it works now.
      • dqsf
        yep!
      • yay
      • progress
      • arosen
        thanks!
      • dqsf
        so you're creating a customer, the next step is charging that customer
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      • but i think you're well on your way
      • okay, i must retire for the night! adieu!
      • arosen
        night
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      • Guest85958
        Hello. How do I send out money to another Stripe user? I do not have a business.
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      • divine
        hello guys, happy to be here
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      • IBM000
        Hi Stripe engineers, what is the quickest way to query for events to determine which customers are delinquent? Need to know which customers' recurring charges are failing. Will the API call at https://stripe.com/docs/api#list_customers take any param that will return only delinquent customers?
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      • something like customerParams.put("delinquent": true) ?
      • mattwc
        IBM000: generally you should just be listening for the webhook for that
      • IBM000
        right, but Webhooks are not an option for us unfortunately
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      • mattwc
        You can use the list subscription api but the real solution is to make webhooks work (I'd be curious why that wouldn't work) since querying the stripe api can be taxing
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      • IBM000
        Webhooks require externally visible URI for the POST call to be made and our deployments are mostly for within a secured netork and the overhead of setting up something externally visible and then hooking up the data to the secured network did not get much traction
      • mattwc
        Then how do customers provide their card data? Or is this more of a call center with expanded pci scope set up?
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      • IBM000
        That will depend on the deployment.. this is for a solution that can be deployed by many customers(platform hosts) that will buy our solution. Even if they agreed for a webhook solution, the actual data would have to be obtained by making a direct query to Stripe as a best practice (but then we would know what we are querying)
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      • mattwc
        (Stripe now signs webhooks for verification)
      • IBM000
        I will take a look at the list subscription api and see if it works for such queries
      • OK that is nice to know (Stripe now signs webhooks for verification)
      • Thanks for your answers
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      • Do the subscriptions get cancelled after the recurring charges fail? In the subscriptions details, what should I look for to know if the customer is delinquent?
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      • mattwc
        it would depend on your retry settings
      • the default is that they go past_due, retry 3 times and then cancel
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      • vinnychase_
        hello! we are in the implementation phase of stripe and we would like to ask a few questions
      • mattwc
        vinnychase_: sure, just ask
      • vinnychase_
        thanks, will type up and submit very soon
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