Does Stripe allow us to save 2 Credit/Debit cards with same Details (Card Number, Expiry, CVV) on Live Environment ? We are able to do the same right now on Test Environment.
tr12
yes
Dheeraj
Ok Thanks
tr12
np
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irctc582
Hello Team,
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Ronski
Hello #stripe
irctc582
is there any way to deActive existing subscription and ReActive after some time . if yes tell us the process ?
Ronski
I am trying to UNBLOCK blocked charges. Is that possible?
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nort_
We're taking a look on stripe documentation. We're building a customer - plan - subscription payment scheme in order to handle payments. What about international customers? What about country specific fees? Is there some documentation about how to handle it?
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Ronski
Anyone knows how I can Unblock a blocked charge?
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#stripe Anyone knows how I can Unblock a blocked charge?
We're taking a look on stripe documentation. We're building a customer - plan - subscription payment scheme in order to handle payments. What about international customers? What about country specific fees? Is there some documentation about how to handle it?
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ywain
Hi nort_. I'm not sure what you mean exactly. You can bill customers in nearly any currency: https://support.stripe.com/questions/which-curr.... If you want to charge customers in their native currency, you'd have to create plans for those currencies. If you want to pass Stripe's fees to your customers, you'd have to adjust the plans' amounts accordingly
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ile_
If there are any Stripe devs/support, and have something to say to my Checkout question earlier today, please do :)
ywain
Hi ile_, could you restate the question?
jm_
hi! we have a managed account unverified after sending the imge of the document two times, how can we know why the image is not correct? In the verification details we have this "The image supplied was not readable. It may have been too blurry or not well lit" but we made the photos using an iphone and they seem correct, thank you!
ywain
Hi jm_. You need to write to support about this: https://support.stripe.com/email. Make sure to include the account's ID ("acct_...")
jm_
ok thank you!
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nort_
Thanks ywain. Another question. I've just created a subscription to a monthly plan. At the same I've created it, a payment has been created with the entire amount. Nevertheless, when I've canceled the subscription the amount has not been refunded... Should I do anything more?
ywain
nort_: that's expected. Stripe's subscriptions are paid upfront, so when you create a subscription, the customer is billed immediately. When you cancel a subscription, it just means that the customer will not be billed again at the end of the current billing period. If you want to refund the customer, it's up to you to retrieve a previous charge and refund it
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ile_
@ywain: I have a free plan ($0/week) and I try to achieve a Amazon AWS type of pricing where the customer is billed "postbill", i.e. for usage that happened during the last month/week. I'm trying to collect the credit card info with Checkout (least amount of work) but it seems that I have to pass "amount" parameter that is a positive integer. I would like to use amount=0 since there is no bill at that point.
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ywain
ile_: the `amount` parameter is optional. Just don't pass it :) You can also customize the button's label with `data-panel-label`
ile_
i think i tried it. hmm, must try again.
Yes, the error message I get is "invalid integer: undefined". This is from Bitcoin btw, didn't yet try credit card.
ywain
ile_: that means you're still including an `amount` parameter and passing an undefined variable
ile_: you need to remove the `amount` key entirely
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ile_
I tried with a test credit card info now, and it does work, but I get the error with Bitcoin
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Max___
Hi there !
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is there anybody available to help ? :)
ywain
ile_: you can't use Bitcoin for recurring payments. You have to specify an amount since the customer pushes the funds immediately
Hi Max___, yes :)
Max___
Hey ywain, hope you're doin well !
ile_
ywain: Ah, thanks. Ok. Too bad though, isn't there a way to make Bitcoin work with this? I suspect it must be possible somehow.
nort_
ywain, what about proration concept I've read about there?
Max___
I'm using Stripe connect and would like to create subscriptions for my shared customers, as I've read in the doc you gave me earlier, I recreated the customer under the connected account but when it comes to create the plan, I can't find the way to create the plan under the connected account, should I use the STRIPE-ACCOUNT header ?
ywain
ile_: no. By nature, Bitcoin is a "push" type source, i.e. the customers is the one doing an action to send the funds to you (as opposed to e.g. cards where you "pull" the funds from the customer to you)
ile_: you'd need to reach out to your customer at the end of each billing period to charge them
ile_
ywain: Ok. Have to dig deeper with this though :) But thanks for the help.
Max___: yes. the `Stripe-Account` header is used to issue any API request on behalf of a connected account
Max___
ok great, thanks sorry, should have tried before asking here, just had the idea when I was writing the question :) have a good day !
ywain
np, have a great day as well :)
nort_
Thanks ywain. We're a bit confused about Account and Customer concepts. What do they stand for?
ywain
nort_: customers are payment sources, i.e. they provide funds. Accounts are payment destinations, i.e. they receive funds. The destination account can be your own account, but you can also use Stripe Connect which lets you accept payments on behalf of other accounts (and optionally take a cut out of the transactions)
ile_: "Unlike our other merchant tools, recurring payments require the customer to pay with a Coinbase wallet" i.e. they require the paying customer to have an account with them. The customer is effectively paying from their Coinbase wallet, not from any Bitcoin address
ile_: Stripe does not have any feature like this. Paying customers don't have accounts with Stripe
ile_
Yes, true. Ok.
nort_
You have written down: "you can also use Stripe Connect which lets you accept payments on behalf of other account". Could you provide any helping situation in order to get it a bit more?
nort_: basically, it's a product for platforms/marketplaces that need to accept payments on behalf of others. E.g. if you create an Uber-like application, you'd need to accept payments from riders on behalf of drivers
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nort_
ok ywain, I've got it!
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Kevinr
Hi! I have some questions regarding transfers for connected accounts.
ywain
Hi Kevinr, sure
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Kevinr
Do I receive a call to my webhook when a connected account transfer funds to a bank account?
ywain
Kevinr: yes, if you have a Connect webhook endpoint, you'd receive the `transfer.paid` events emitted from connected accounts
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Kevinr
ok cool. Now is there a way to test that ? I have a test account with several connected accounts, but when I try to initiate a transfer from one of a connected account, I get a "Cannot create transfers with an OAuth key." error
ywain
Kevinr: you can only create transfers for managed accounts, not standalone accounts
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Kevinr: standalone accounts owners have a direct relationship with Stripe. They can log into their Stripe dashboard and set their own transfer settings
Kevinr
okay, I got it. I will connect directly with a connected test account and ask for a transfer directly