#stripe

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      • Dheeraj
        Does Stripe allow us to save 2 Credit/Debit cards with same Details (Card Number, Expiry, CVV) on Live Environment ? We are able to do the same right now on Test Environment.
      • tr12
        yes
      • Dheeraj
        Ok Thanks
      • tr12
        np
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      • irctc582
        Hello Team,
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      • Ronski
        Hello #stripe
      • irctc582
        is there any way to deActive existing subscription and ReActive after some time . if yes tell us the process ?
      • Ronski
        I am trying to UNBLOCK blocked charges. Is that possible?
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      • nort_
        We're taking a look on stripe documentation. We're building a customer - plan - subscription payment scheme in order to handle payments. What about international customers? What about country specific fees? Is there some documentation about how to handle it?
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      • Ronski
        Anyone knows how I can Unblock a blocked charge?
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      • #stripe Anyone knows how I can Unblock a blocked charge?
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      • ywain
        Hi Ronski. You should write to support about this: https://support.stripe.com/email
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      • Ronski
        Thanks @ywain
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      • nort_
        We're taking a look on stripe documentation. We're building a customer - plan - subscription payment scheme in order to handle payments. What about international customers? What about country specific fees? Is there some documentation about how to handle it?
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      • ywain
        Hi nort_. I'm not sure what you mean exactly. You can bill customers in nearly any currency: https://support.stripe.com/questions/which-curr.... If you want to charge customers in their native currency, you'd have to create plans for those currencies. If you want to pass Stripe's fees to your customers, you'd have to adjust the plans' amounts accordingly
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      • ile_
        If there are any Stripe devs/support, and have something to say to my Checkout question earlier today, please do :)
      • ywain
        Hi ile_, could you restate the question?
      • jm_
        hi! we have a managed account unverified after sending the imge of the document two times, how can we know why the image is not correct? In the verification details we have this "The image supplied was not readable. It may have been too blurry or not well lit" but we made the photos using an iphone and they seem correct, thank you!
      • ywain
        Hi jm_. You need to write to support about this: https://support.stripe.com/email. Make sure to include the account's ID ("acct_...")
      • jm_
        ok thank you!
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      • nort_
        Thanks ywain. Another question. I've just created a subscription to a monthly plan. At the same I've created it, a payment has been created with the entire amount. Nevertheless, when I've canceled the subscription the amount has not been refunded... Should I do anything more?
      • ywain
        nort_: that's expected. Stripe's subscriptions are paid upfront, so when you create a subscription, the customer is billed immediately. When you cancel a subscription, it just means that the customer will not be billed again at the end of the current billing period. If you want to refund the customer, it's up to you to retrieve a previous charge and refund it
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      • ile_
        @ywain: I have a free plan ($0/week) and I try to achieve a Amazon AWS type of pricing where the customer is billed "postbill", i.e. for usage that happened during the last month/week. I'm trying to collect the credit card info with Checkout (least amount of work) but it seems that I have to pass "amount" parameter that is a positive integer. I would like to use amount=0 since there is no bill at that point.
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      • ywain
        ile_: the `amount` parameter is optional. Just don't pass it :) You can also customize the button's label with `data-panel-label`
      • ile_
        i think i tried it. hmm, must try again.
      • Yes, the error message I get is "invalid integer: undefined". This is from Bitcoin btw, didn't yet try credit card.
      • ywain
        ile_: that means you're still including an `amount` parameter and passing an undefined variable
      • ile_: you need to remove the `amount` key entirely
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      • ile_
        I tried with a test credit card info now, and it does work, but I get the error with Bitcoin
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      • Max___
        Hi there !
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      • is there anybody available to help ? :)
      • ywain
        ile_: you can't use Bitcoin for recurring payments. You have to specify an amount since the customer pushes the funds immediately
      • Hi Max___, yes :)
      • Max___
        Hey ywain, hope you're doin well !
      • ile_
        ywain: Ah, thanks. Ok. Too bad though, isn't there a way to make Bitcoin work with this? I suspect it must be possible somehow.
      • nort_
        ywain, what about proration concept I've read about there?
      • Max___
        I'm using Stripe connect and would like to create subscriptions for my shared customers, as I've read in the doc you gave me earlier, I recreated the customer under the connected account but when it comes to create the plan, I can't find the way to create the plan under the connected account, should I use the STRIPE-ACCOUNT header ?
      • ywain
        ile_: no. By nature, Bitcoin is a "push" type source, i.e. the customers is the one doing an action to send the funds to you (as opposed to e.g. cards where you "pull" the funds from the customer to you)
      • ile_: you'd need to reach out to your customer at the end of each billing period to charge them
      • ile_
        ywain: Ok. Have to dig deeper with this though :) But thanks for the help.
      • ywain
        nort_: proration is used when switching between two different plans, or when switching quantities on a plan. https://stripe.com/docs/subscriptions/upgrading...
      • Max___: yes. the `Stripe-Account` header is used to issue any API request on behalf of a connected account
      • Max___
        ok great, thanks sorry, should have tried before asking here, just had the idea when I was writing the question :) have a good day !
      • ywain
        np, have a great day as well :)
      • nort_
        Thanks ywain. We're a bit confused about Account and Customer concepts. What do they stand for?
      • ywain
        nort_: customers are payment sources, i.e. they provide funds. Accounts are payment destinations, i.e. they receive funds. The destination account can be your own account, but you can also use Stripe Connect which lets you accept payments on behalf of other accounts (and optionally take a cut out of the transactions)
      • ile_
        Coinbase seems to offer recurring payments https://www.quora.com/Is-there-any-Bitcoin-recu...
      • ywain
        ile_: "Unlike our other merchant tools, recurring payments require the customer to pay with a Coinbase wallet" i.e. they require the paying customer to have an account with them. The customer is effectively paying from their Coinbase wallet, not from any Bitcoin address
      • ile_: Stripe does not have any feature like this. Paying customers don't have accounts with Stripe
      • ile_
        Yes, true. Ok.
      • nort_
        You have written down: "you can also use Stripe Connect which lets you accept payments on behalf of other account". Could you provide any helping situation in order to get it a bit more?
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      • ywain
      • nort_: basically, it's a product for platforms/marketplaces that need to accept payments on behalf of others. E.g. if you create an Uber-like application, you'd need to accept payments from riders on behalf of drivers
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      • nort_
        ok ywain, I've got it!
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      • Kevinr
        Hi! I have some questions regarding transfers for connected accounts.
      • ywain
        Hi Kevinr, sure
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      • Kevinr
        Do I receive a call to my webhook when a connected account transfer funds to a bank account?
      • ywain
        Kevinr: yes, if you have a Connect webhook endpoint, you'd receive the `transfer.paid` events emitted from connected accounts
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      • Kevinr
        ok cool. Now is there a way to test that ? I have a test account with several connected accounts, but when I try to initiate a transfer from one of a connected account, I get a "Cannot create transfers with an OAuth key." error
      • ywain
        Kevinr: you can only create transfers for managed accounts, not standalone accounts
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      • Kevinr: standalone accounts owners have a direct relationship with Stripe. They can log into their Stripe dashboard and set their own transfer settings
      • Kevinr
        okay, I got it. I will connect directly with a connected test account and ask for a transfer directly
      • ywain
        Kevinr: yep, that would work :)
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