#stripe

hello

I have a question, if someone could please help me with an answer.

customer: just ask

Thank you. I will be beginning my sales process tomorrow. We sell a software product to cafes and restaurants. Can I use the stripe dashboard to setup direct debit and standing order payments with potential customers? (As not all will want to be charged via a card)

We are based in Dublin, Ireland.

mattwc: the success callback of the ajax call never runs

customer: you'd need to set up a page on your website for your customers to enter their bank details and agree to the direct debit

Ok, this is not possible via the dashboard?

customer: not via the dashboard, correct

Ah ok, I see. So I can only do credit and debit transactions over the dashboard? Do you have a link to any documentation or help file on direct debits?

mhenrixon: im a bit stumped, I'd actually have to dig into the website on a browser to really figure out what's triggering it

customer: you don't want to enter credit card details over the dashboard either since that would require a higher level of pci compliance

customer: https://stripe.com/docs/sources/sepa-debit

Okay, I understand. Considering I might be speaking with potential customers tomorrow, do you have a recommendation for how I could capture their details (even if we do not charge them at that moment)?

Thank you for that link.

customer: i would just like collect their name and email and send them an email link to an invoice or something

ok, thank you for your advice.

Hi. Can you point me to the docs that talk about creating a subscription that would be like AWS type of subscription - there is no minimum amount (or it is $0) but the bill would be based on usage?

I suppose that's possible? What I would do is first collect the credit card info and just bill the right amount (that can be anything) at some interval, once a month for example...

Hi all

is this the official stripe gateway help channel?

Is there an API that will tell me what currencies are supported given a stripe_user_id?

hello? i have a question regarding "checkout" on my website

OK, I see I can get the supported_payment_currencies via a country code https://stripe.com/docs/api#retrieve_country_spec. I suppose I have to get their country via https://stripe.com/docs/api#retrieve_account

pjukawil: just ask

simomed: what's up?

Hi, I'm setting Stripe for the first time in our product. I'm following the instructions here: https://support.stripe.com/questions/can-i-save...

ile: you'd sign them up for a $0 plan, and each month you'd get a webhook telling you an invoice was created and you can update the invoice with their usage by creating an invoice item

but when I create a charge later, I get " No such customer:" error

Any one has any idea why I would get this error

narent: what is the full error message?

This is from my python client:

stripe.error.InvalidRequestError: Request req_A1SoE4isoPLxxx: No such customer: cus_A1Sma6pXKOexxx

This is in the test env btw

mattwc: I installed the official woocommerce stripe plugin, all payment are declined, even I use my own card, (live mode=On), the logs shows this error : Error: Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.

when i ran the checkout on my webpage, this is the error i received "InvalidArgumentInvalid argument.POST object expects Content-Type multipart/form-data

what does that mean?

and you're sure that customer exists in your stripe account? eg https://dashboard.stripe.com/test/customers/cus... exists?

mattwc: js console don't show any js error

simomed: do you have a link to your checkout page?

mattwc: will send you in private

pjukawil: are you using the Stripe python library or just calling the stripe api directly?

all i did was copy pasted the code into my wix page using their embedding tool...

pjukawil: wix doesn't support server-side code, so you can't just copy and paste Stripe checkout to wix

everything performed properly, entered information, received the text message, but then i received that error msg on my page

mattwc: checkout url sent

is there another way of doing this? do i need to switch to a service that does? and if so, do you recommend one?

mattwc: thanks, will try.

pjukawil: stripe requires server-side code which is beyond just the copying and pasting, a tool like https://commencepayments.com (I built it) would support just the html copy paste

simomed: looking

does squarespace support server-side code? or wordpress?

pjukawil: wordpress you'd use a stripe plugin, squarespace and wix you'd need to use their ecommerce offerings

so i am better off going with wordpress?

i knew i should have used them to begin with!

thank you!

i was able to connect a wix store to stripe but it is only set up to sell "products" not services

personally I have mixed feelings about wordpress, but it is more customizeable

isn't a product essentially a service

oh yeah? which one do you recommend?

woocommerce and woocommerce's stripe plugin are what most people use

you would think it would be that easy but it's not...i tried believe me but they dont let you completely customize what you are selling...so things like "shipping" etc are on the form

okay thank you!

Need a bit of help. Trying to create an order using the PHP SDK for an item that is NOT shippable. However, I'm getting an exception that says: "Shipping calculation failed: For an Address to be used for a QUOTE, at least a country must be provided."

Why do I need to provide a shipping address on a non-shippable product?

Hey any devs online?

adear11: I'd email support about that, personally i avoid the orders api since its really for a specific use case of third party stores selling your products, not really selling your own products

Quang: what's up?

How do i create a plan in a managed account under my parent account?

Says

Quang: stripe.com/docs/connect/authentication with the create plan api

"But as with creating charges directly on a connected account, you can create a customer and a subscription in a connected account using a token created with either the platform’s or the connected account’s publishable key."

Ohh. Great Thanks.

mattwc: so, I should just be creating charges, but not linking them to Orders/Products in Stripe?

That answers my question well.

Thank you so much :)

adear11: thats what I recommend

k. thanks.

@mattwc So if i have a customer in my parent account and what to create a subscription with that customer will not be possible. Is there a way i can create a new user with those values without the customer putting details again>

?*

what= want*

Awesome. Let me read that

mattwc: sorry, had to step away. Yes I'm able to see my customer page

narent: you're not using stripe connect right?

In fact I'm able to charge the customer immediately after the create operation. but if I store the customer id and try again later, that is when I get this error

No I'm nt

not

So I'm guessing when you try to charge them later you're using a different api key

I

I'm setting "stripe.api_key" before invoking the charge.create. I'm pretty sure this is the right key. it starts with "sk_test_"

Its the same one as the one you used to create it though? It sounds like they're different

yeah, i think so. okay, I'll double check things one more time

@mattwc Also if i want to get a cut from connected account as service fee when "Automatic transfers enabled". How can i do that?

narent: what's the full customer ID? I assume cus_A1Sma6pXKOexxx has been redacted

Quang: just collect an application fee by setting application_fee_percent when you create the subscription

No. So according to our pricing model me charge X% to Customer and Y% to Connected account customer.

I want to cut Y in automatic transfers.

Quang: you don't take a cut from their transfers, rather you'd just take a cut of all the payments to them

Okay, I double checked. I created a new customer (in my test account) cus_A1U6jmnvmHzNzf. I can see this user in the web admin but when I go to charge this customer id, I get the same error.

narent: so if you charge the customer in the same file that created it it succeeds but in a different file you get a no such customer error?

Correct. I'm charging with a different script. That is when i get the error

this is my call to create charge:

stripe.Charge.create(amount=billing.dollars_due * 100, currency="usd", customer=user.stripe_id)

do i need to pass anything else?

you don't, tr12 do you see the charge request for that customer?

you should see 1$ i charged in the same flow when I created the charge