#stripe

is it legal to do? I mean that customers should know somehow that it's a new company (but almost the same)

alovak_: That's a better question for Support, so I'd suggest you reach out to them about this.

thanks

@timebox what API does stripe use to determine the exchange rate on a daily basis sir?

@Timebox I have the same question

hi all

@timebox okay I just saw ur next response. I've already rearched out and will look for their response

Can a connected account be changed from business to individual?

Do you know how I can retrieve a `payment` (py_XXXXX) data

Hello

HI

I have been researching subscription payments, and after looking into paypal, I'd rather accept sheep as a paiment in person than deal with their docs.

Just went to Stripe docs and what a difference.

Just wanted to say: well done with docs.

debian__: Hi! Thanks - so glad to hear that. :) Also, lol@sheep-as-a-currency

Hello, are there any devs online?

There are stripe devs here?

hi, about those 0.5% charged in managed accounts. Is it charged for each transactions/sell my platform does, or just in the moment of the transfer to the bank account platform holder?

howdy, what's happenening!

I thought this was a community channel

stripe181: it's charged for each transfer to the connected account

er, *managed account

Pretty awesome if they are

When I submit my card info to stripe, it always issues the same token, no matter if its test or live.

debian__: folks with operator status in this channel are engineers at Stripe, yep

we try to hang out and answer questions during the week

hello

each? so i have to consider the 2.99% + $0.50 plus more $0.5 as a tax for using stripe with managed account?

I always get this reply when trying to complete the transaction: { "error": { "type": "invalid_request_error", "message": "No such token: tok_19M1M7FucNuJleJzZbQM7Suj; a similar object exists in test mode, but a live mode key was used to make this request.", "param": "source" } }

hpar, wow, that is impressive. Well done guys.

No such token? Well, you just issued it to me? wtf?

KarstenCF1: ahh sounds like you're using a livemode publishable key and trying to charge with your test mode key, or vice versa

hi

is there a mod online?

make sure you've got pk_test_XXXX in your frontend and sk_test_XXX in your backend for api keys

@hpar each? so i have to consider the 2.99% + $0.50 plus more $0.5 as a tax for using stripe with managed account?

hey I was about to answer your question

no need for a ping :)

hpar: I have only TWO keys in play: sk_live in the script to complete the transaction, and pk_live in the first javascript? Wouldnt that be the right approach?

it's 0.5% of the amount transferred out to the managed account's bank account https://stripe.com/docs/connect/managed-account... ; so yes, that's in addition to the 2.9% + 0.29

can I check reason of declined transations?

is there a way?

KarstenCF1: I'm not following your setup. You should have a frontend HTML/JS page that uses your publishable key (pk_live_XXX or pk_test_XX) to create a card token. Then, your PHP, Ruby, etc backend uses that token with your secret key to create a charge or customer

Catello: there's unfortunately not any detail beyond what's shown in the dashboard. Banks don't usually send much info on declines, so you may need to reach out to your customer

hpar: Thats what I tried to say :-). Yes, thats what I am doing

so if you look at your Dashboard do you see the tokenization request under Live or Test mode? (under Logs)

and then check if the charge request is in live or test mode under logs

that should show you what your code is actually asking the API to do

Tyler__: did you have a question?

I did last night but I've figured it out. I thought I'd join in here to see if I could learn from issues others are having :) thanks

hpar: OK. *checking*

awesome! you can learn a lot from chatter in this channel, that's for sure

I tried to made a transaction, but I got error "card declined", customer gave me 2 credit cards, MasterCard and a Visa, and both did not worked

I figured I could! I'm glad Stripe has a place like this for us to come together and figure out our problems

Catello: you can ask email support, but they'll tell you the same thing: the customer needs to ask their bank(s) what happened. Banks only Stripe "this charge was declined", but they'll tell the cardholder more detail if they phone or email

How long do bitcoin payments take to show up in the Stripe Dashboard? I just got a payment and I don't see it yet.

hpar: I can find but only ONE menu item "Logs". Bottom-left corner. Would that be the place to look?

yep

flip the switch at the top of the screen to go between looking at live & test mode logs

tks <@hpar>

Aahhh.. Now I get a totally different output. A huge JSON structure. But "amount" and "currency" is still missing. They are submitted like data-stripe="amount" and "currency"

hm, sounds like something may be off in your frontend JS

hpar: Was that to me?

yeah, sorry :)

np :-). This is my amount field: <input type="text" size="2" data-stripe="amount">

My transfer is about 5-6 days overdue. What's happening?

Is there any benefit to adding other fields to the checkout form, such as address and zip code, if the user isn't buying a physical product?

Madison_: You will want to write in via https://support.stripe.com/email for help with this. We shouldn't discuss personal info in a public channel

Madison_: you'll have to ask email support, there's no way I can answer in this public IRC channel. They can look directly at your account https://support.stripe.com/email/login

jinx ftknox ;)

hpar: jinx!

hpar: double jinx

fuuuu

Email isn't getting back to me.

Is there a phone number i can call?

hpar: I assume, that a token returned form strip.com is some kind of receipt, per se, that all the data-stripe fields I provided are good?

*from stripe.com

How long do bitcoin payments take to show up in the Stripe Dashboard? I just got a payment and I don't see it yet.

KarstenCF1: if you're getting a token that means you've passed reasonable parameters and that your customer provided a valid card number/expiration. Sounds like you're using Checkout

Tyler__: it can be useful info to collect for fraud detection. For example, if you want to use AVS to check the card zip code, or use Radar

dustball: Are you sure that you actually charged the resulting payment source? Note the three steps at https://stripe.com/docs/bitcoin#payment-flow.

hpar: I created a custom form, and this script is called: https://js.stripe.com/v2

Madison_: they will get back to you, generally within 24hrs. If you already sent in an email, just be patient

Did I loose the ability to wipe out / reset test data?

eric: I think that ability got turned off temporarially and should be re-enabled tomorrow

ahh, great. thanks

KarstenCF1: I think that hpar had to step into a meeting, so I can help you out if you'd like

I got error "Your card was declined.", is the same thing of "payment declined"? why am i unable to see that transaction, in failed ones?

eric: no problem!

ftknow: Yes please :-)

Should I assume the charge went through if the PHP api doesn't throw an error when I call the \Stripe\Charge::create function? Or should I wait to receive a webhook?