Hi. I'm trying to store credit card information to a customer ID, I have that part done. But now I'm trying to use the stored data on the next checkout, I have **** **** **** last4 and the expiry month/year showing in the credit card form, how do I get stripe to ignore that (since the ****'d out credit number is obviously invalid, and I don't have the CVC number) and use the cust ID instead?
ywain
Techni: simply pass the customer ID in the `customer` parameter of your charge creation request to create a charge using the customer's default source
you don't have to collect the payment information again
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Techni
ywain: I got that part done too, but what do I do during the user-side of the payment (javascript) to get the token?
ywain
Techni: you don't need to create a new token. The payment information is already stored in the customer object
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Techni: you don't need any input from the customer to create charges using existing customer objects
JasonHutson
Is it possible to send the customer name when sending a transfer to the bank?
@ywain I meant when I transfer the credit, not the debit to the customer
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ywain
JasonHutson: me too. If you're using manual transfers for payouts, you can choose the statement descriptor that will appear on the seller's bank account
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Techni
so i can just skip that step on the user side if I have the customer ID
JasonHutson
@ywain ok cool, I'll attempt that on my next manual transfer
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Sam___
Anyone here?:)
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I guess not D:
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ffs...
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Techni
Thank you, ywain. That helped
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rendion
Hi yall
I have an apple pay question
soooo, on iOS the payment context adds apple pay to the STPPaymentMethods as an afterthought
but always sets the default payment method to be an STPCard
since thats what it stores to the stripe API
if the user selects apple pay as a default it is never stored by stripe
Any suggestions on a workaround for this?
I will probably have to add def payment method to my model to compensate
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The consequence is that everytime a payment context is created on iOS if they intended apple pay to be the default it is wiped out
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zwerg
rendion: I think I understand what is going on here - could you please write in using https://support.stripe.com/email so that I can respond in a bit - I'm about to step out into a meeting
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rendion
k thx
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irctc688
We are offering a promotion where our customers get $5 off their first order. When the customer is created in Stripe, I went and manually placed a $5 credit on their account. I'm looking at the order now since it has been processed but it doesnt seem like the credit was applied. Can anyone help me with what's going on?
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koopajah
irctc688 : the credit only applies to invoices and subscriptions, never to one-time charges
you have to handle this in your own code/integration
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irctc688
Dang that's not cool. I was told here that I could do that.... My customers expect the $5 off... Will there be an issue if I offer that $5 as a refund?
koopajah
sorry if someone gave you the wrong information. This is covered in our documentation though https://stripe.com/docs/recipes/coupons-for-cha... you can always refund yeah but it's not great to charge more than expected, you should really fix your integration instead
enz
hi, using Stripe Connect, how can we create a charge that both the platform and a connected merchant account can refund?
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majje
Is there a way to get a callback when users cancel the payment process using Checkout?
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enz
We noticed that when creating a charge with the destination set to the identifier of a merchant account, it is not allowed to refund the charge
@koopajah: even though "Charges created directly on a connected account will only be available on that account—you won’t see it in your platform’s dashboard or reporting."?
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koopajah
yep but you can still view their dashboard and refund it or write code to do it for you
enz
@koopajah interesting: how can we view their dashboard?
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koopajah
you find their account in the list of connected accounts and click on "view dashboard"
majje
koopajah: I’m not using the custom integration. Is there a way to do it using simple checkout?
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koopajah
majje : not possible no
majje
ok, thanks
Erik__
Hello. Is there any way to send money from one stripe account to another using API, right before their weekly transfer is made?
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koopajah
Erik__ : I'm not sure what you're trying to do but there are rules around the flow of funds and what you can/can't do. You should talk to support directly: https://support.stripe.com/email
enz
@koopajah: I do not have "view dashboard" in the details of the connected account. What are the conditions for this link to appear?
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koopajah
enz : are you just looking in Test mode? Are you logged in as the owner? It's a bit tricky to help without more details
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enz
@koopajah: test mode, the account is marked as "standalone", I am logged in as Administrator (not owner)
koopajah
yeah that's expected, it only works in Live mode then
Erik__
@koopajah - I have been setting up stripe accounts for my clients for them to take online payments on their takeaway shops. I want to charge a platform fee for this like 3% - 4%. I can use "Connect" to do this, but they also have cash payment option. That's why I thought I would charge them weekly.
koopajah
Erik__ : I'd still recommend connect for the online charges, that's the right way to build this and you can always charge their card separately for a percentage of the cash transactions
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majje
Is it possible to get a callback on submit using the simple checkout? I’m trying to find a way to just show a “processing” screen while we handle things on the backend. Catching onsubmit on the form is never fired for some reason
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enz
@koopajah aha :) actually, the button "View dashboard as" is only displayed in the details of the connected account in Live mode, but it sends me directly to the dashboard of the merchant account in test mode, because the account has not been activated. Great.