#stripe

once the card has been successfully added to the customer your can use it later and it should work if there are funds available

ArQing: you need to have your business located in the country of your Stripe account unfortunately

you could apply to Stripe Atlas though https://stripe.com/atlas

@orlandow: Ah okay i see. Thanks. I have been using the testing accounts provided by Stripe. Some charges created time for example is returning dates from 1970 - is that intentional?

i see, so if my company is located in one of the supported countries, i can work with stripe regardless of where i physically reside?

stripe735: hum it should not be the case, are you sure you did not used the conversion on the timestamp wrongly?

stripe735: Java & Javascript expects timestamps in milliseconds, while the timestamps returned by our API are Unix timestamps in seconds. You probably need to multiply the timestamp by 1000

ArQing: that's right. But for more details on account questions you'd want to contact our support: https://support.stripe.com/email

very helpful, thank you

@orlondow Can you confirm that the charge from Credit cards to Stripe account can take 2-7 days depends of country and bank? I have to know about especially Credit Cards charges

ArQing: you're welcome!

It is independent of source ?

just another question if i may... eruope->slovenia do you perhaps know if my country is going to be supported any time soon?

Soma_: the charge is instantaneous for cards, but it stays in your Stripe account's pending balance for a couple of days

ArQing: sadly I don't have a clear date on this :(

ArQing: you can sign up here: https://stripe.com/global to let us know of your interest in Stripe supporting Slovenia and be notified if there are any news

Can you describe why it stays in Stripe account for a couple of days? what takes that time?

@ywain and @orlondow: Thanks that fixed things

alright, thank you. paypal's braintree is always an alternative, however, i do like stripe's api, from reading docs

can you manually retry a failed webhook? trying to debug

or just wait for it to retry again itself?

Can I give quantity 0 while creating a default subscription?

qar: not directly. You can either wait for Stripe to retry (roughly once an hour), or retrieve the event (https://stripe.com/docs/api#retrieve_event) and post the event's payload to your own webhook endpoint like Stripe would

Soma_: there are a couple of reasons, one of them being regulations to check information on people we are sending funds to. There are other checks but you want to talk to our support for these questions https://support.stripe.com/email

stripe735: np!

@orlondow can stripe asynchronously give us information about successful charge status CC? do you have some mechanism for that? or we have to check this in some period of time in Stripe API?

ywain: thanks

alexwen: you can use 0 quantity with subs

@orlondow: Thankyou

Soma_: every API calls are synchronous so you'll get the cvc check value from the bank immediately when you create a charge or add it to a customer

alexwen: you're welcome

thank you very much for your information guys. have a nice day!

@orlondow Yes, but what about status 'succeeded' instead of 'pending' ? Is this only one way to check this status of Charge - through call to API for retrieve Charge object?

Soma_: pending is for charges on bank accounts. There are no cvc involved. Cards can only be succeeded or failed

http://stackoverflow.com/questions/19398731/con... <- I found this, which is quite old. Is it sitll possible to use a __toJSON() method? can't see it in the docs

if you want a webhook as json instead of an array

qar: it should still work with the latest version

thanks again

@orlondow ok - can you tell me which Charge object attribute can inform us - if money from this charge is avaliable in Stripe account already?

@orlondow: Another question - it seems that even if i create a source with a cvc and then later pass this source id when creating a charge, it doesn't work. It says : "No such token: card_19L968LggEAIZ3kPXsY7imPN"

@ywan: Is all the testing cards on stripe - the same CVC and expiry date?

Soma_: you need to look at the balance transaction in the charge and there will be a available_on property

stripe735: you can use any expiry date as long as it's in the future, and any CVC as long as it has the correct number of digits (4 for Amex, 3 for everything else)

stripe735: did you add the card to the customer first?

or is this the card id you see in the token

@orlondo - i added the card to the customer by doing a stripe.customers.createSource and inputting all the necessary fields including cvc

@orlondow: and then i did a stripe.charges.create inputing the customer.id and the card id which i got from stripe.customers.createSource

humm rereading the error message it looks like not the one we'd send if the card was incorrect

do you have the request id?

hey, everyone. i'm having trouble with retrieving the list of transfers of a managed account in test mode via API Transfer::all([], ['stripe_account' => $id]) method. nothing is returned in the data array, although there are some transfers. if i call BalanceTransaction::all([], ['stripe_account' => $id]), i get the list of balance transactions, but the "source" refers to a payment (id starting with "py_") and the source_transaction

can anyone help me with that?

#exit

@orlondow - oops sorry i realize i didn't do a stripe.charges.create but a stripe.subscriptions.create()

@orlondow - but i still input a planId, customerId and a cardId - would inputing the cardId (similar to how you do in charges) not work

Hi stripe1111: are you looking for transfers to an external account from the managed account?

stripe735: subscriptions can only use the default card, so you can't pass a card id

stripe735: you can pass a token to the source though but it will replace the default card of the customer and use it for the sub

@orlondow: Ah okay i see! - Thanks you have been a great great help ^^

stripe735: np!

@orlondow: actually i need all of them: transfers to managed accounts (charges), transfers to bank accounts, special-case transfers, etc. we have quite a lot of Stripe transactions that we'd like to migrate to our database

stripe1111: if you look on the connected account you should only get the payouts

you need to look at the transfers on the platform to see the destination charges and scts transfers

Hi Everyone...I just started using stripe and I have 1 question ..

I am working on an appplication in which a user purchases a hardware + a software plan.

So, for the software I am creating a Stripe::Customer and then creating a Subscription for that user.

For the hardware, I have a list in the Product section of dashboard..I create a Stipe::Order and then charge for it seperately.

But how can I can combine both of these events(purchase of a plan + pay for stripe order) in one go ?

AmitT: you can't do that with orders, tey are just for one off charges

AmitT: you either need to handle the product logic on your side and not use orders or create orders manually each month

@orlondow Actually hardware purchase through order is just a 1 time purchase

and software plan is of yearly billing type

so, Do I have to make two seperate calls?

1 for order and 1 for subscription?

AmitT: if you want to create an order on top of the subscription yes.

hello

the alternative is to add an invoice item of the value of the order to the first invoice for the subscription. This way all will be charged in one go

i have a query if anybody can have answer to it

hi stripe660

ok Thanks @orlondow .. I will try that.

when in connect>overview, total volume is visible? In dashboard overview or connected account dashboard overview, i can see total volume

AmitT: np!

but when i see overview under connect, it shows collected fee but total volume remains zero.

can anybody know the reason for that? I'm accepting payment with destination account & application fee

28 Total connected accounts 0 Total charge count $6,225 Total collected fees (USD) $0 Total volume (USD)

stripe660: I'm not the best with values in the dashboard but it looks like it does not take into account the destination charges as they are created on the platform

@orlondow: ok, i see. what if i want to get all the data including the fees, charges, etc. should i use BalanceTransaction in that case?

hi

stripe1111: yes in the end all the detailed info is in the balance transactions. It's just a bit harder to sort it out as all the transactions are listed in it

hi alesimon

i have a question about SDK ios

connect overview should show transactions on connected account as my my first sight understanding. But as its not hapenning, need to know when it gets accounted/

@orlondow: ok. one more thing. do you have any idea where "Delete all test data..." button has gone from the account settings?

Do i need a backend to precess a payment?

alesimon: go ahead. full disclaimer I'm not the best with iOS things though :)

stripe660: you're right this is not intuitive but I guess it's to avoid charges being counted both for the platform and the connected accounts

stripe1111: it's been temporarily deactivated for a short period. I'm not sure when it comes back though

alesimon: yes you need one. You can only create tokens from the app otherwise your Stripe account would be subject to security problems

@orlondow: is there any other way to delete the test data on my account?

orlandow: Thank you very much.

stripe1111: not right now but you can create a new test account in a few clicks with the same login if you click on your account name in the top right corner

alesimon: np!

Help: A customers card information was saved by Stripe and when the customer tries to text "STOP". The messeage dosnt get through to stripe and thereby the customer can't remove her saved creditcard information. How can I help this customer?

@orlondow wow. didn't know that. thanks for your help! it was very useful.

Hi stripeissue: I'm sorry but you'll need to send an email to https://support.stripe.com/email for this question

stripe1111: yeah it's a bit hidden but pretty useful for testing. and you're welcome!

orlandow allright ill do that. Thanks!

stripe1111: np!

Hi I wonder why I cant get any response from stripewebhook, I added endpoint already,, sorry Im new to this.

I need the exact reason , when a charge will show in both dashboard and connect overview?

I was able to get response from my stripe account by send test webhook, but handling it on my file, php file for instance I cant get any request objects,

hi stripe022 the test webhook you can send from the dashboard is a fake object with id evt_0000000, you can't retrieve it.

if you wan't a real object you need to use an event created from a normal API request

stripe660: I'm sorry I don't have this information. You can write to the support if you want more details on the dashboard https://support.stripe.com/email

ah I see, so basically, how can I trigger it? I tried triggering it after customer and charge creation. Is it correct?

stripe022: you don't need to trigger the event, if you create a charge in your account we will send the corresponding event to your webhook almost instantly

(if the process sending it is not backed up)

yes thats what I've understood as well, still cant get any response, always returns null, what do you think is the reason for this sir? I mean possible reason. :)

stripe022: hum I'm sorry which part returns null? the post body we send or the API response of the retrieve call?

the API response of the retrieve call..