#stripe

Is there anyone here that could help me with setting up Stripe on iOS?

Is anyone alive out there?

Alright, fine, I'll try again tomorrow.

Hey there

hi

Transfers to this account are disabled in connected account

Hello there, I've started using stripe recently for my e-commerce marketplace. We have a webhook in-place to forward successful charges to our backend endpoint. It's been working great except for a recent charge our service returned a 500 error. Since we will be submitting the JSON to our endpoint manually, we would like to cancel the webhook from being sent in order to prevent the "order" from being submitted twice.

I did not see the ability to cancel an order to be possible on the dashboard so I wanted to inquire about it here. Thank you!

KevinJ: it's not possible to cancel delivery of a single webhook - the only way to do that would be to delete & re-add the endpoint, but that would cancel delivery for all outstanding webhooks

it's also worth pointing out that your system should in general be resilient to double-delivery of webhooks, since this is a failure mode that's expected with a lossy network

Oh I see since we only get a charge once every couple of hours right now that option to delete and re-add the webhook could work for us in this case.

Yes, we definitely try to make all of our APIs idempotent and are making updates to handle this particular case in the future.

We recently built our marketplace so there have been a couple of edge cases that slipped by that we couldn't predict until put into practice. For clarity, would deleting the webhook cancel the delivery of outstanding deliveries (nearly) immediately?

"nearly", yeah

iirc, the effect would be essentially instant

Transfers to this account are disabled in connected account

Cool, thank you for your help trl2, I'm always impressed by Stripe's engineering team!

KevinJ: it's worth backing up a bit, though - are you creating these charges yourself, or are they being created by a 3rd party service? if you're creating them, you don't really need a webhook at all to know the charge was successful

(since you synchronously get back a success/failure when creating the charge)

ty!

How to add bank info to stripe managed platform account if someone dont have legal_entity.personal_id_number in Canada?

Mayur: you'd need to verify that account with an ID document scan

Mayur: https://stripe.com/docs/connect/identity-verifi...

@tr12 checking

a warning is showing along with stripe connected account Transfers to this account are disabled in connected account, how i can add all required information

We have customers creating the token obj, which is passed to our server to create a charge to stripe, then stripe submits a webhook to our backend fulfillment service. This way we decouple our "frontend" service from our "backend" fulfillment service.

suthar: do you know what the fields_needed array contains?

external_account legal_entity.dob.day legal_entity.dob.month legal_entity.dob.year legal_entity.first_name legal_entity.last_name legal_entity.type tos_acceptance.date tos_acceptance.ip

KevinJ: fair enough

The charge was created successfully, however when the webhook hit out fulfillment service, that service returned a 500 error.

In the future I'll be more clear about tokens, charges, and webhooks. I was loose with my terminology initially. I super appreciate the help tr12, thank you!

suthar: which fields are you not sure how to provide?

KevinJ: np!

@tr12: What if someone dont have => personal_id_number, or ssn_last_4

Can I upload scanned doc of passport

is this compulsory to add all information for connected account

Mayur: yeah, exactly

suthar: yes - transfers will not be enabled until you do this

is there any api to updated this information

Oka so when I designed the form to take bank info from merchants if they dont have personal_id_number the choose to upload there passport scanned copy and if they have personalid then they enter it right?

suthar: yep: https://stripe.com/docs/api#update_account

Mayur: yep

Okay Thanks

np

what is tos_acceptance.date and tos_acceptance.ip