#stripe

metalman: nah, it's created/supported by them. you can feel free to have them emal us too though if they have any questions that we can help with

@ajs I will let them know it's all their fault and if they have issue that the devs at Stripe have my back to lay some smackdown. #hacktheplanet :D ty

quit

i created an account and activated it i've changed the secret key in my server (php script) and the publishable key on my web page

when i test with my real card i got this error

[INFO] : <b>Fatal error</b>: Uncaught exception 'Stripe\Error\InvalidRequest' with message 'No such token: tok_18oZJhCKATqOYv6jpi3M3Dwp' in /home/clients/9ebea36d15629a5d2ed98d27bae1da9a/web/local/stripe/stripe3/lib/ApiRequestor.php:103 from API request 'req_96mtDXWJpoiV5H'

Hello. I have now waited 48 hours for a reply from stripe support! This is horrible! Isn't there any way to get in touch with someone who can hep me? This is a urgent matter

stripe795: you'll want to avoid testing with real cards, but that message just means there's an API key mismatch

stripe795: you'll need to use the publishable key and api key from your account here: https://dashboard.stripe.com/account/apikeys

is there an RSS feed of the stripe status page? (wanting to get notified via slack and that's probably the simplest integration)

lib/ApiRequestor.php(222): Stripe\ApiRequestor-&gt;handleApiError('{\n &quot;error&quot;: {\n...', 400, Array, Array)

stripe3/lib/ApiRequestor.php(60): Stripe\ApiRequestor-&gt;_interpretResponse('{\n &quot;error&quot;: {\n...', 400, Array)

peterabrahamson: you should normally hear back within 24hrs or so. I just sent you a private message asking for some details that you probably don't want to share publicly in this channel\

hey MDrollette, not an rss feed yet but you can track status on twitter.com/stripestatus too

also, will there ever be a slack channel for stripe? :)

MDrollette: probably not. we've experimented with several different services in the past and found IRC the best medium for working with developers specifically :)

Hi, I need to make a list with all clients in our system that have credit

and it took me to docs and it is a bit complicated for me

any suggestions?

hey RPS_, can you clarify this a bit more?

RPS_: like you want a list of all customer objects that have an account balance?

Yes, we need to do a review of the customers in our Stripe that have credit on their account

Similar to a list of account balance, but we have given people credits

and that is the information i need to see

RPS_: the easiest way would be to just export a list of customers

RPS_: that report has a column for account balance and will indicate if they have one

you can do so by clicking "export" on the top right side of the customers list in the dashboard

Ok, let me check that

thank you

hello, i have an australian account and cannot see any stripe connect on the stripe login

hey vanriss, can you clarify the question/problem a bit?

yes, i programmed my site to use managed accounts with stripe. but i cannot see the stripe connect on my stripe dashboard

on the left sidebar

vanriss: you don't see the stripe connect heading and tabs for e.g "connected accounts"?

correct

vanriss: if not, that'd indicate that the account you're logged into hasn't activated connect

@ajs where do i activate?

Somebody knows how to upgrade stripe TLS 1.0 to TLS 1.2

stripe795: https://support.stripe.com/questions/how-do-i-u...

does anyone know why updating a card by setting a source will automatically pay an invoice?

is this the expected behavior

thai_: that's expected if there's a past due invoice, yeah

thai_: that way when the customer updates their payment method and they own money, that money is paid

what happens if the invoice has been closed?

does it reopen and pay it?

thai_: no

ok

@channel : I need to connect standalone account to Platform account. If I call post access_token_url api using my platform accounts 'api key', will it not expose the api key in the browser network and pose a security risk?

ludo__: no, you'd post from your server backend as opposed to passing a GET parameter or something

ludo__: this would be the same as any API call you make using your secret key

to any endpoint

@ajs, what I mean is if someone uses tool like `fiddler` or watch network posts, will my secret key not be exposed in api request or header ?

ludo__: nope, this is transmitted from your server to stripe directly; it's not sent from the client

ludo__: if users could capture any network request that occurred on your server, nothing, ever, would be secure :)

hi, i'm running to a strange double charge issue and was hoping to get some help

basically... the customer's card is declined

hi thai_, can you provide some more context around what you mean re "strange double charge issue"

?

when the customer enters her card and select the same subscription

this is the whole euro when i try stripe live mode

<br /> [DEBUG] : <b>Fatal error</b>: Uncaught exception 'Stripe\Error\Authentication' with message 'Stripe no longer supports API requests made with TLS 1.0. Please initiate HTTPS connections with TLS 1.2 or later. You can learn more about this at https://stripe.com/blog/upgrading-tls.'; in /home/clients/9ebea36d15629a5d2ed98d27bae1da9a/web/local/stripe/stripe3/lib/ApiRequestor.php:105 from API request 'req_96p6x0CV4B8lA9' [DEBU

the first thing it does is set the source

then proceed to call updateScription

with the same exact plan

#0 /home/clients/9ebea36d15629a5d2ed98d27bae1da9a/web/local/stripe/stripe3/lib/ApiRequestor.php(222): Stripe\ApiRequestor-&gt;handleApiError('{\n &quot;error&quot;: {\n...', 401, Array, Array)

since she's got an outstanding invoice... the source update triggered a charge

#1 /home/clients/9ebea36d15629a5d2ed98d27bae1da9a/web/local/stripe/stripe3/lib/ApiRequestor.php(60): Stripe\ApiRequestor-&gt;_interpretResponse('{\n &quot;error&quot;: {\n...', 401, Array)

then update subscription charge her again

#2 /home/clients/9ebea36d15629a5d2ed98d27bae1da9a/web/local/stripe/stripe3/lib/ApiResource.php(108): Stripe\ApiRequestor-&gt;request('post', '/v1/charges', Array, Array)

stripe795: yeah, you'll need to update TLS as outlined in the blog post and guide

hello, Stripe engineers. Are you online today?

Jim_: what's your question, there are a few of us here?

thai_: so it sounds like you're subscribing the customer once (a new subscription) and paying a past due invoice?

Hi, how can I regenerate secret keys for my stripe account ?

Hello, and thank you.

Hello, guys. What's up?

hi mac__, you can click the "refresh" icon next to the keys

mac__: https://dashboard.stripe.com/account/apikeys

I have a quick question. I have been using the checkout wizard to sign people up for a subscription.

Hi there everyone. subscription.delete(at_period_end=True) cancels a monthly subscription, at the end of that month. Is there a way of changing the at_period_end date, for customers who have an obligatory 12 month contract, but a monthly subscription? Thanks!

@ajs, thanks

I have a site which uses Stripe Connect to connect our users and allow payments via stripe. It has been working since June, but stopped working recently. We became aware of the problem last night. Have there been any major API changes that would have broken our code?

basically this is our flow... 1) customer already subscribed to plan SOLO 2) customer got declined email and goes to update card 3) customer enters a new card but pick the same plan