#stripe

Hi, I was just wondering if stripe has a lower processing fee for nonprofit organizations

Hey guys, is there any documentation so I could implement something like stripe.js, but not in a web application?

As in, is the https api that stripe.js uses documented?

I mean I can easily embed a web browser in my game but it'd be much better if I could just use the API stripe.js uses to create the card token and send that unencrypted

hi everyone! what will happen it i switch from live to test mode? will i lose all the live data?

Ty: email support about that

kou: nope, it just switches the view on the dashboard

Fabian__: you can certainly create tokens and charges directly with the API, however in doing so you need your application to be PCI compliant which can be very costly. https://stripe.com/docs/api#create_token

Yeah thing is that's what I'm trying to avoid. I was wondering if I could create a token via stripe without using stripe.js, then handle it in the usual way

I just used inspect element's network feature and it looks pretty straight forward, just a request to https://api.stripe.com/v1/tokens

As I said, you can with the API, but it requires you to be compliant in a more stringent manner

https://api.stripe.com/v1/tokens means that the credit card information is never passing through my server, or is there some client-sided PCI compliance?

Fabian__: you'd want to use Stripe.js or Stripe checkout

to call that api client side would require SAQ A-EP compliance, on the server is like SAQ C or D

Thing is, the game is written in C++ and I can make that https request no problem, and the only way any third party could get access to the inputted data is if the person has malware which is unavoidable

I'd be on about making that call from the client side just as stripe.js does

There are some pci guidelines for mobile apps but I don't recall what they are off the top of my head

Or you do the more standard have the customer pay on your website which gives them an activation code they enter in your app / game

I have a question regarding Stripe Connect. I will be setting up a stand alone Stripe account, not a managed account, or a partner. What is needed to ensure a proper set up besides creating a Stripe account?

If they were to do it in a web browser I can have it interract directly with the game anyway, bound to account, but I was looking for a way to accept payments in game

for a partner*

Guest4556: you're creating the account or the partner is creating the account?

Fabian__: email support may have more info on PCI compliance for native apps but I don't believe it's as simple as just contacting the tokens api

Ok, thanks for the help anyway :)

Ideally I would create it and then pass it over to him (to make it as easy as possible for the partner)

He will input sensitive info like EID and bank info

Guest4556: he'd have to create the account himself, ideally he'd do this during your stripe connect oauth flow

Where can I find info on oauth flow?

The stripe connect standalone accounts docs describe it

ok

How you link to Stripe, they log in, authorize your app, you get a code back and you provide that to Stripe to connect his account to your account

Ok I'll look into it.

Would you recommend a managed account over a standalone account for a service similar to GrubHub/eat24?

It depends you have much more liability with managed accounts, that a company like grubhub or eat24 may be okay handling (eg food is bad, eat24 will like credit the customer with eat24 credit, deal with the restaurant etc)

If you're just a small service providing a way for restaurants to sell online managed accounts may not be for you since you don't want to be considered the merchant

Is anyone actually in the Stripe office right now? I was promised an email reply by this time but support@ is a completely silent dead end. The Connect team were working on an issue for me and the chat agent who I was talking to can't be reached since the chat's offline.

jjoyceiv: there's people manning that email 24/7 to my knowledge

Would be nice if I could get an answer then, or if one of you here happen to actually be in corporate, if you could ask one of the Connect folks or Tanner to show me some signs of life...

So only the merchant can offer refunds?

For a managed account - is there a way to recoup funds after they've been transferred to the restaurant ?

Guest4556: you can create refunds on the restaurants behalf as a platform but generally it should be the "merchant" that is responsible for refunds, customer support, etc

Guest4556: there is but if the restaurant closes their bank account or something you're liable

jjoyceiv: generally the email queue has a response time of a few hours, though depending on the issue it can take longer, it sounds like you already have some Connect folks looking into your issue which sounds like one of those longer issues that requires investigation. Unfortunately I don't think any of the OPs in this channel are online so unfortunately no

one in here could bump your ticket

If the restaurant closes their bank account I would still receive the payment since the meal is prepaid for

It's a longer issue, definitely; unfortunately I was promised a solution by 5pm PDT and we're here almost an hour later... They're aware it's a time-sensitive matter.

Guest4556: the issue is if they receive payment and for some reason the customer needs a refund or the customer disputes the charge

Is there a way with Stripe to offer a customer a credit on their account instead of a refund? Also, would that work with a standalone account?

Guest4556: you'd need do keep track of that in your database and essentially that means you're just funding the refund

You could do it with standalone accounts, in both cases you'd need to do a "special case transfer"

In this case, would a special case transfer be allowed? I breifly read that there are guidelines for this type of transfer

Most likely it would be under the volume threshold if it's just a transfer to occasionally fund the occasional credit

Hi, I’m using Stripe Connect with Standalone Accounts. We are processing event tickets, and we set an application fee paid per ticket that needs to be paid out to the event ticketing vendor. If we are the stripe connect platform holder, the application fee is applied to our account. How can I automate transfer of the application fee payments to my ticketing vendor?

Guest4556 That said a connect integration can be fairly complex, and since you're handling multiple companies money, contacting support and your legal and tax council wouldn't be ill advised

Meld052015: so there is the customer you and the ticketing vendor?

Meld052015: or are there 4 parties involved?

Where do I find my client ID and redirect_uri ?

My account is still in test mode

Guest4556: account settings -> connect and there's a spot to create a new connect app where you can see that and enter your redirect uri

I would need my engineer to fill out the redirect_uri since I am not familiar with the server - is that correct?

hi markin: yes that’s correct: The customer, me (the standalone account - an affiliate company of my corporation), and the ticketing vendor. I’m trying to figure out the pros and cons of my corporation being the connect platform owner vs having the ticketing vendor being the platform owner. If the ticketing vendor is the platform owner, then the payout happens automatically in their account. If my company is the platform owner, then we need to figur

out how to pay the ticketing vendor automatically for the Application fee — so how would that be done?

Does stripe offer a way to send receipts via TEXT?

Guest4556: correct

ulik: nope

darn

Meld052015: so 4 people or 3 people? Stripe would generally only sorry 3

it’s 3 people

ulik: sending your own receipt with something like twilio should be easy

Meld052015: so the platform account should be the account for the thing you control, like the app that is actually talking to Stripe

markin: does stripe provide a link to the receipt

ulik: nope

How do I configure stripe connect to pay out to a 3rd party? I keep an application fee on my platform but then pay out to the ticketing vendor

Meld052015: the third-party would have a stripe account that they connect to your app

ok i guess what I really need is 4 party

Stripe Connect, Standalone, User, Event Ticketing vendor

thank u

hi

The standalone is you though? Any are you seperate from connect?

Hi yahcy

I want to apply for the Hong Kong account of stripe

yahcy: stripe.com/global you can sign up to be informed when availability opens up

stripe.com/global I have submitted 72 hours in the past there is no any information

yahcy: thats expect, it's a private beta and space is limited

Yeah we are a large corporation, our affiliates would be set up as the standalone

we would be the platform

Meld052015: then you could consider paying the affiliates outside of Stripe

I have HK account application is successful, but is can I cancel the recovery?

or potentially contact support about the ability to use special case transfers for that payout and whether or not it would be compliant

yahcy: you mean you were already approved and already have a stripe hong kong account?

Yes but I cancel the romanoy123@outlook.com

yahcy: so you created a stripe account with that email, then you deleted that email and you cannot reset your stripe password because you don't have access to that email?

Can I access my email, but the stripe was I cancel the account

Can you help me?

yahcy: what do you mean by you canceled the recovery? You were accepted into the Hong Kong beta, you then created an account and then you canceled your account?

you could email support and see if they could manually get you into the beta but it sounds like since you canceled it you kinda lost your place in line

Yes, I want to restore account can now?