If I want to see the Stripe fee associate with a charge by line item in the reporting do I use a meta data field for that?
This is for Stripe Connect
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MemberMan
Hi Stripe Folks
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Is there a default limit for pagination?
markin
MemberMan: 10 items
Shill: the stripe fee is part of the balance transaction of a charge
MemberMan
Does that also apply to the lines returned by an invoice?
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Shill
I want to split the funds collected with Stripe Connect using a destination charge (to third-party) and an application fee (to our company), but I want the transaction fee to get included into the funds that get sent to our comapny. Then I want to use a meta data column to show that the amount that came over was the transaction fee. Is this possible?
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markin
MemberMan I believe so
Shill: could you clarify the flow of funds?
Shill: i dont really get the you want the transaction fee to be sent to you part
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Shill
hmm, i want the 3rd party to pay the transaction fees
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so either they get sent to us or stripe deducts the transaction fees from the third-part
markin
Shill: and why are you charging with destination instead of Stripe-Account?
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Shill
charging with platform account and using destination charge to pay third-party and collecting our share with an application fee
I want to make sure all the stripe charges come out of the amount going to the third-party
markin
Sure but you can create a charge by specifing a stripe account instead of a destination is there a reason you choose the destination option?
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Shill
hmm, what's the difference between charging an account and using a destination charge?
oh i remember. I need aggregated reporting
and we're responsible for the charge backs not the third-parties so the detination parameter seems like the way to go
markin
What type of marketplace are you running? Normally determining who pays for fees and refunds and stuff is determined on who the merchant should be
Essentially to do it via the destination parameter you need to include the stripe fee in your application fee
Shill
We're splitting revenue with our sellers but we want them to pay the fees but me need aggregated reporting
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markin
Sellers like people selling products on your site or are these more like affiliates selling your products?
When you say seller, to me, it sounds like they should be considered the merchant
Shill
I do not want them considered the merchant
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we're handling everything for the sellers
basically we're selling products on behalf of nonprofits
they should not have to work with stripe other than having an account
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markin
So you'd need to factor the stripe fee into the application fee you charge the seller
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Shill
Yes, that's what i was thinking
then I would create a meta data column to call out the amount paid in fees in the reporting
Does this sound like a good approach?
markin
Normally id just grab the fees from the balance transaction objects but if you wanted to store them in metadata thats fine
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Shill
Well, is the fee attribute of the balance transaction object available in reoprting?
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markin
Its part of the api, I always just build my own reports via the api since I'm not a fan of the csvs the dashboard makes
Shill
oh that's good to know
I think for now we'll just use the csv reporting
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So I could either calculate the fees on our side or use the API to query the balance transaction object to populate the meta data column of the reporting, right?
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markin
Shill: I'd grab what the api shows
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Shill
ok good to know thanks!
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Guest10688
Hi All, sorry for just popping in but I am set to launch a site tomorrow and have a question
I am receiving the response "cvc_check": unchecked and Stripe is not validating my CVC correctly
I have CVC check enabled in my admin and am getting the token correctly but it is not validating my card correctly
any thoughts on this?
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markin
Guest8249: the cvc_check would get populated when you try to use the token, not when you create the token
^JeermsName1234567
JermsName1234567
Hmm... is there a way you know to validate the card prior to charging it?
markin
you can save the token to a stripe customer
tokens are only valid for 5 minutes anyways so its either save it or charge it
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JermsName1234567
Thanks for your reply
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I am actually able to store my token for longer than 5 minutes via an API call though and that isn't really my concern. I was just hoping that Stripe would validate the card before generating the token
markin
even though you can use a token after 5 minutes stripe is not allowed to store the CVC for that long
hence why tokens should be immediately used
JermsName1234567
but that's because I am not charging the card yet though
markin
you should never be storing a token in your database or anything since after 5 minutes there can be issues
JermsName1234567
Hmmm
Okay, I see. Thanks
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Churipapiau
Hello!
markin
hi Churipapiau
Churipapiau
I've been testing live mode today, and noticed that even though charges occurred in stripe they did not appear in the online bank websites. I checked many cards, which is why I'm wondering whether you guys do a batch processing of charges at some point in the day or if they all happen immediately....
markin
well first off testing in live mode is a really bad idea
if you see the charge listed in the payments part of the stripe dashboard with successful statuses then it could be a delay in your banks online reporting (they'd normally appear in the pending portion until Stripe runs settlement)
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Churipapiau
I know... I know
I'll check tomorrow, it just struck me as odd since two days ago the charge went through immediately
Thank you! I do have another question related to webhooks
markin
sure
Churipapiau
is there any way to cancel any pending webhooks?
Because I have a lot right now, and my server is failing to handle them all properly due to the state of the database
markin
you can delete the webhook
Churipapiau
and then add it again? The stuff that was pending earlier will not be resent?
markin
it will not be resent (though the dashboard will still show it as pending until the next scheduled retry when it notices the webhook got deleted