Hi. I am trying to follow the instructions on https://stripe.com/docs/testing when making a test account via Stripe Connect. The test account numbers don't trigger any errors, but when I enter any of the test bank routing numbers from that page like 110000000 I get the error "We couldn't find that routing number"
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ihatestripe
First time user of stripe and my account is disabled.
Is there someone here that can help me?
There is no phone number to call and email support has not replied in 3 days.
This is Sterling - I just heard from Stephanie about the difficulties you had logging into you account. At Stripe, we constantly monitor account activity in order to ensure the security of our users' accounts. Recently, we detected some suspicious activity connected with your account that led us to conclude it may have been compromised by an attacker. (We believe that your password was included in a "credential dump" from anoth
etc
which is bs because i use 2-factor on everything
Stripe: We hate you.
ty
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tr12
ihatestripe: to your original question - no. this is a community dev support channel; if you need somebody at stripe to push a button for you, this is the wrong place.
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OTC
if anyone is around, is there a way to programatically identify all transactions from a certain IP address? (transactions done through the API)
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Smile is now known as Guest1311
Guest1311 is now known as Smile1
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Smile1
Hello =)
Can you help me somebody?
markin
hi Smile1
Smile1
I have something like marketplace.
markin
OTC: there isn't
Smile1: like a marketplace?
OTC
markin any idea if Stripe support can provide us with a list of transactions made from a certain IP?
Smile1
markin: yes, and using connected account
OTC
I'll ask them anyway, just to know if I should expect it or dig some more
markin
OTC: like the server that created the charge or the customer's IP address?
OTC
the server that created the charge through the API
Smile1
markin: When customer buy something from two or more sellers - how i can send money to two subaccounts but customer should pay just once
markin
OTC: they may be able to, the dashboard logs show the ip address
Smile1
markin: so, how send money to two or more connected account from one charge from customer ?)
markin
Smile1: you'd need to make 2 charges
OTC
yes, I see the IPs and I went through what I could, but some seem to go pretty far back and I can't review thousands of them by hand
Smile1
markin: buyer will see two transactions from his card?
OTC
heh I'll write to them now
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markin
OTC: ooc why are you doing it? Do you see a bunch of fradulent transactions indicating a stolen API key?
Smile1: yes
Smile1: if its a marketplace with sellers selling goods, you'll want to charge "directly" such that the connected account is the merchant for each transaction
OTC
no, some of our tests ran with our live customer ID set, so real transactions got replayed and succeeded
I cleaned up most of it, but I want to be sure
ihatestripe
I'm still waiting for a reply from 2 hours ago :(
markin
OTC: ah, support should be able to help
OTC
ok cool, writing now
markin
ihatestripe: tr12 replied to you
Smile1
markin: Hm, but i can with one token (after auth card and cvv) make two charges?
markin: im not sure
ihatestripe
i see now
markin
Smile1: you can save a token to a customer and charge the customer
Smile1
markin: save and charge twice with this one? right?
my advice is to never use stripe as the customer support is non-existant and one day your account will simply not work
peace
amonk
sure would be a nice
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markin
Smile1: yeah, though I recommend you charge directly not through the platform since in marketplaces, you generally don't want the liability of being the merchant (especially since you're not selling things the connected account is) so you'd want stripe.com/docs/connect/shared-customers
amonk: doesn't Stripe give you a new bitcoin address per merchant?
*per customer
amonk
markin: per transaction. but that's a different issue.
ECDHM addresses are designed to make them harder to track
yeah, or per customer. lol
markin
amonk: well Stripe doesn't directly implement bitcoin it just Coinbase's api so that would be something for coinbase to add
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Smile1
markin: thank you )
amonk
markin: i see. thanks.
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confused
where are Stripe Checkout orders managed? I thought they'd appear under dashboard.stripe.com
markin
confused: checkout doesn't make orders or charges
checkout just creates a token that your server uses to create a charge / order
confused
ohhhh hence token: function (token) { }
thanks, markin
markin
happy to help
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stripe643
can any one tell me what is capture in stripe
markin
capture is basically charging a card and collecting funds
stripe643
i still dont get it
there is charge and capture?
so when to use which one?
markin
if you create a charge by default it captures it
you can optionally set capture=false when you create a charge which means later you much capture it