For more local stuff if customer wants to swiper there cc
Guest34091
Hi, we noticed all of our recent recipients are unverified, any idea what's the root cause? or how we can get more details?
markin
indianamods: I generally don't recommend card readers for Stripe and rather recommend a card present payment solution like Square, etc
Guest34091: recipients or managed accounts?
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indianamods
yea had issues with square
Is there a mobile reader for stripe?
or a way to make stripe integrated with a card terminall?
markin
Intuit, Paypal have readers, the issue is that Stripe is fundamentally a card not present solutions, so all the reader would do is read the card number and process it as a card not present transaction. Which means you're still paying card not present rates, you get higher chargeback liability since its not processed as card present, and you wouldn't support
emv transactions
that said there is cardflight which will work with stripe, but it would be the same as you just typing in the card number, so I heavily recommend using an actual card present designed service
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indianamods
ok thanks
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benmat
question for stripe support if anyone is here :)
markin
benmat: sure
benmat
This may not be worthy of a dev's time so tell me if not and I can shoo away to the support email
I'm trying to run export all historical monthly customer payments back to the first dollar in to my business through stripe
How do I get the data to a csv?
tr12
benmat: there's an export button on the payments/charges page in the dashboard, that'll dump out the charges in a csv
Hey Guys! I have a question related Transfers, I'm working on a side project where I need to send money to my Users. I can receive money from Credit Cards but now that I want to send them money I have this error:
Error > "Cannot create live transfers; please switch to manual transfers"
My Question is: Is there any downside of switching to Manual Transfers? Do I have to do something else every day after I switch to manual transfers?
markin
mckain: to step back you're trying to create charges with the destination parameter right?
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mckain
Yes I'm using the Destination Parameter
Stripe::Transfer.create(amount: 2500, currency: 'usd', destination: account_id, description: "Transfer to winner from solution: #{solution_id}" )
markin
so with Stripe, when you charge the customer you have to say who the money goes to
you should not be holding money and then transferring it to some peson
this is for legal compliance purposes regarding money transmission
mckain
I see, yeah, that's what was doing ... UserA pays $1.99 I hold the money until UserB 'wins' it. Then I send $1.00 to UserB.
markin
yeah that would not be a supported flow of funds
mckain
@+markin: Ok, I will check the Charge object and see how to fix this thing.
markin
mckain: basically when you charge userA you have to tell Stripe that it goes to user B (and that optionally you want to keep part of the funds)
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mckain
Roger that! Thanks for the help @+markin
Guest34091
Hi, we noticed all of our recent recipients are unverified, any ideas on it?
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markin
5:19:08 PM <+markin> Guest34091: recipients or managed accounts?
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Shane
Hi, I have a question regarding holding payments for an event
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markin
shennyg: sure
whoops meant shane
Guest34091: you there?
Guest34091
recipients
markin
Guest34091: so for one thing recipients have been deprecated (for some time now)
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arnel_
hello everyone. I am working on stripe managed connect account. In sandbox mode, I want to see the account in unverified status and I tried this number 111111111 for SSN and EIN the I got a webhook with verification message "scan_field_test_mode- Test Mode: Unverified status from magic ID number 111111111 "
what does this mean?
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confusedUser
hi, when a webhook comes in (customer.subscription.deleted), how do i retrieve customer's email?
all i have is customer's id
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arnel_
hi :confusedUser I think you can do - Stripe::Customer.retrieve("cus_8LsaeYxHPrwIgk")
hello really need help on this. I got no results from google. I am working on stripe managed connect account. In sandbox mode, I want to see the account in unverified status and I tried this number 111111111 for SSN and EIN the I got a webhook with verification message "scan_field_test_mode- Test Mode: Unverified status from magic ID number 111111111 ". But then theres another webhook follow with verification status: verified.
confusedUser
One big problem
<b>Fatal error</b>: Class 'Stripe\Customer' not found<br />
ok no worry peoples Stripe_Customer::retrieve() old api no namespace
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hi all,i've another question
there are two ways a customers subscription can be cancelled - either i do it myself via dashboard, or it was auto-cancelled because many charges failed
i'm writing the webhook for customer.subscription.deleted, however it doesnt tell me why the subscription was cancelled
for example, when i cancel subscription myself, i dont want to send an email that subscription failed
but if it was auto cancelled by the stripe system because charges failed, then i want to send an email that subscription failed, please update your card
how do i go about this?
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irctc663
>Markin What applications accept stripe webhooks? whats an example of a place i could have them sent to easily
confusedUser
idea: i will check charge object to see maybe it has info how many times charge failed
nope
this shit is so hard
markin
irctc663: there would be thousands what are you looking to do?
confusedUser
when customer.subscription.deleted webhook event happens - how do i know if i cancelled users plan, user cancelled his plan, or stripe cancelled the plan themselves
markin
confusedUser: if it's canceled because of an api request there should be a request property in the event
confusedUser
markin: do you've JSON example for that?
markin
But if the user payment fails and you want to send them an email you should listen for invoice.payment_failed, if the subscription is cancelled they're well beyond just updating the card
confusedUser
markin: i'm comparing two customer.subscription.deleted events (from dashboard.stripe.com) - and they're equal, they dont have 'request property' in them