#stripe

hello

Fabian: hello

on my dashboard. how can i do a manual transfer

Guest32709: do you have manual transfers enabled?

if you're on a manual transfers schedule, there's an option on the transfers page

then click transfers and click create transfer

im not sure if i am

if you're not, you can put yourself on manual transfers in the transfers tab of account settings

dashboard.stripe.com/transfers/settings would say if you are or not

https://dashboard.stripe.com/settings/transfers I mean

I dont think im in transfer mode, how can i set myself up for it to be able to transfer over my income today

if you have automatic transfers, stripe transfers the money to you automatically

to take a step back, why do you want to be on manual transfers?

to be clear, being on manual transfers does not allow you to transfer money out faster than you otherwise would

how come when i click on next transfer, nothing loads telling me the next expected date

the default automatic transfer schedule has stripe disbursing the money as soon as it becomes available - this is the fastest possible schedule

ok

https://dashboard.stripe.com/transfers/overview should have a section called "upcoming transfers"

how come on upcoming transfers it shows me that it scheduled for may 2 but when you click on them individually it shows that its available on april 28?

how come on upcoming transfers it shows me that it scheduled for may 2 but when you click on them individually it shows that its available on april 28?

my guess would be that they're available too late on the 28th to be transferred out on the 28th, so then the transfer would be sent the 29th, but then banks are closed on weekends so you get the money monday the second

the first transfer will take 7 days from the date of the charge, then after that first transfer its 2 days

oh ok

you have been very helpful thank you

are special case transfers handled any differently in terms of webhooks for events? I should still see a transfer.created event if issuing a special-case transfer?

quick question, when charging customer -> managed account, how can I specify the tax ? Or where is the tax specified ?

zebra: I think you just get created or paid I forgot which one

erlangrocks: for a one off charge, you'd keep track of tax yourself and just add it to the charge amount

@markin - thank you.

+markin just paid would be consistent with what I'm seeing

yeah that makes sense since sct are instant

Can stripe do hold on cc and what is the max time the hold can be set?

thesheff17: yes, 7 days

thesheff17: Yes. 7-days.

so close korben

cool thank you very much

*sad panda*

*sad alone markin*

Alone https://usercontent.irccloud-cdn.com/file/rQS5Z...

Is it possible to have physical gift cards and a customer would redeem this gift card and the balance would go to their stripe account? Or is there another way? Thanks

prgmmr: to back up a bit, why does a customer have a stripe account?

stripe accounts are for people that are accepting charges (ie: sellers), not really for customers

tr12: in my situation I have an app where sellers sell their products, using stripe connect, to save buyers cc I create a customer object .

ah, I see what you're asking

it's that there isn't a charge for gift card sales, but the seller needs to be paid

you can use special case transfers to the seller's connected account to do this: stripe.com/docs/connect/special-case-transfers

however, you can't do this if gift cards are going to make up a substantial volume on your service

cf: "when are these transfers permitted?"

tr12: thanks ill look into it

markin wassup

hi Thai

what files do I need to upload on my site server to work with Stripe's PHP code?

hey i have question and wanted to get your expertise on

basically this is what's happening

mmichals: you'd need to install stripe-php: github.com/stripe/stripe-php

mmichals: the recommended way of doing this is to install composer, so it takes care of installation & dependencies, but you can also install it manually

I've never used composer, so I'll be doing it manually

Thai__: what's the issue?

OK, but what files do I need specifically? In Larry Ullman's book it says that I need Stripe.php and the "Stripe" folder. I can see the Stripe folder in the Ruby version of the code, but not the PHP version. So I'm just confused as to which files I need to upload onto my server

there's section of the readme that has instructions on how to install manually

mmichals: github.com/stripe/stripe-php you'd want to upload that whole thing

it links to the the list of releases (which are zipped up)

hi all

bostonmacosx: helo

1) signed up for a $9/month plan 2) upgrade to a $84/year (stripe charged $75) 3) downgrade to $19/month (stripe created a negative invoice of $65) another charge is also visible $14.98

*hello

however, there's a credit of $65

Thai__: what's the 14.98 from?

we expect the customer to have a balance of $0

Is it a charge of $14.98 or is it a line item for $14.98?

so I think I'm going to set up the connected platform with the destination parameter so I control the refunds etc etc. The only issue I see though is that on the 10 charge I get dinged for the service fee unless I match it with an application fee...wish I could retain control of the refunds etc etc and just pass amount - stripe fee to the user

bostonmacosx: are these managed accounts?

markin: I'm thinking they will be standalone...

Control over refunds is more about who should be considered the merchant for the transaction

If you're the merchant you have control over refunds, if they're the merchant they should have that control

yeah but I want the people to refund through the web application not the stripe account...if they refund through the stripe account it will screw up the order tracking in the web application

bostonmacosx: if you just need to be notified about when a refund is made, you can listen to the charge.refunded webhook

let me take a look

ok order 1 is item 1 and item 2....

then they decide to refund item 2

they would refund let's say $10 but there is no way to say which item is refunded in the stripe interface

hmm

therefor their order history based on items is all screwed up...;)

I see what you're getting at, but on the other hand, I don't think charging through the platform is the right solution

at that point its really just educating your customers to be doing things in your platform rather than Stripe

charging through the platform makes you the merchant, which really isn't the scenario you're describing

in particular, you'd be responsible for disputes/fraud if you charge through the platform