Hi Andrew, Stripe provides a service between sellers and our financial partners. In order to support businesses, our banking partners require that we keep an eye on all accounts that sign up for our service. In doing so, we've noticed that you've processed charges from credit cards without authorization from the card owners. Stripe can only process payments on behalf of businesses that receive consent from card owners before creating
markin
okay so the only way to handle that would be by replying to that email
eihcim
Charges on your account do seem to lack authorization from your customers. Unfortunately, this means we will no longer be able to support your business. The following charges on your account will be refunded back to the cardholder within 5-7 business days. They may take longer to appear on the cardholder's statement. https://dashboard.stripe.com/payments/ch_17u4rh...https://dashboard.stripe.com/payments/ch_17tkEQBev
eihcim: there is no use discussing this via IRC. It can only be handled via email
eihcim
no one replies martin
markin
i mean
sevenseacat
> we've noticed that you've processed charges from credit cards without authorization from the card owners.
eihcim
Idk why no one replys :(
sevenseacat
oops.
eihcim
I do have valid charges
markin
You'll need to be a bit patient, these issues can take some time to investigate and respond to, but most of us don't work for Stripe so not much we can do
eihcim: you'd have to handle that via email support
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scotty__
thanks again markin, was a source issue
eihcim
plus, I said it was tech support orignally
and they never shut me down
markin
eihcim: there is nothing I can do for you though, you have to handle this via email with support
eihcim
Dang bro
pray for me
thats something you can do
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May Holy Allah bless us
I need blessing from him
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Sergey_
QUESTION: When I create subscription, is it possible somehow to get invoice ID of just created subscription?
markin
not directly, you'd have to use the list invoices api and get the newest invoice
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Sergey_
What is in the mean time there was another subscription?
And now latest invoice is not the one.
markin
you could double check the subscription property of the invoice object
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Sergey_
markin: For example iI get $inv = \Stripe\Invoice::all(array("limit" => 1, 'customer' => $customer_id)); how to I get Invoice ID? This is Stripe collection object. Is there interface or just $inv->data[0]->id
markin
just $inv->data[0]->id
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Sergey_
When dispute is updated and status won or lost is it by whom? I lost or won or my customer? I mean should I disable subscription on my side if status is won or lost?
markin
won would mean you won
either way as soon as you get a dispute you probably want to disable the subscription, no point in continuing to bill and annoy the customer
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MPablo
halloj, I am looking at the charge object to retrieve a customer from a charge but it doesnt seem that charge object has any info that would make it possible, is it correct?
Hello - I do have a question regarding authorize/capture process. What if I authorize amount X and will never capture. Is this amount somehow locked? Can I cancel the authorization?
I do not want to refund, makes no sense in this case right?
markin
you must capture it within 7 days or Stripe will cancel the auth. You should cancel an auth if you know you won't capture it. You do that by refunding it
lam0r1
So this means, I have to refund even I did not capture to cancel the auth?
This is what was not clear to me in the documentation.
markin
yes
lam0r1
okay, thanks a lot for quick help!
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Sergey_
When dispute is started how do I know what is subscription? there is no subscription ID in a dispute.
markin
the dispute is for a charge, the charge has an invoice, invoice has the subscription