#stripe

Hey Mike

Dear Stripe engineers, wanted to ask a quick question regarding past due connected accounts. So if a connected account receives a payment and they never add their account information, where does the money end up going after a month?

Thank you!

elmir : for now it's stuck in the account until they verify. In the future we might auto refund it (but not planned for now)

@koopajaj Awesome, thank you. So all of the users we have who've forgotten to add payment, we can ping them to just add payment info, indefinitely for now.

yeah though you kind of want to do this asap, not in 6 months. We will definitely reach out otherwise and ask you to stop :)

@koopajah to stop notifying them?

hi! is it possible to process a transaction, and transfer a percentage to one stripe account, and the rest to another?

like if we are taking orders, and we get a percentage

irctc483: stripe.com/connect lets you do that

and the vendor gets 95%

wonderful thanks!

Hello

hi Qldpol

Hi Markin, I lodged a support ticket yesterday in regards to several unwanted recurring bills and I've been getting smashed with emails from customers... Ian said he'd look into it but i haven't heard back from him since. Can you walk me through how to cancel these 180 day recurring bills please

Qldpol: you can go in and delete / cancel the subscriptions. Though you may also want to figure out why you were creating the subscriptions if your customers didn't intend on it

since Ian's initial reply it has continued to bill people and I can't understand the instructions on how to stop this. I'm about to refund everybody and delte my stripe account. I don't recall ever stting up stripe and if it's this difficult to resolve and issue with stripe i'd rather go back to paypal

Hi. How do I remove {{amount}} from the Checkout widget payment button?

I'm applying a coupon to a subscription, I don't want the original amount listed on the button, either nothing or need to add the discounted amount.

Qldpol: so you have access to the Stripe dashboard? Go to customers, click a customer and next to the subscription click cancel

can you please guide me to the correct place to delete /cancel subscription? I found an area in the dash like that but it went on about changing code with the api or something

Paul__: don't set data-amount in the button code

ok so do i have to go through and do that with all of my customers?

Qldpol: yes

+markin: Well that was easy. Thanks!

ok sorry to sound so dumb but i go to customers, click on an individual customer and then where do I see how to cancel. i can only see the red delete button

Can I change those data attributes via js?

Qldpol: hmm, do you use Wordpress and woocommerce?

yes i do.. actually sorry i found the edit subscirption box

Paul__: you'd have to do a custom integration of checkout for that https://stripe.com/docs/checkout#integration-cu...

Qldpol: okay so next to edit their should be cancel then

i see that it is trialling 180 recurring bills but i can't see where to change that now

oh sorry...i went in too far

Markin: Does that still pop the normal Stripe Checkout modal?

Paul__: yes it just launched and controlled via js

ok so that was easy... why the hell didn't ian tell me that 12 hrs ago?

markin: is there an example of that in action in the docs/help?

Qldpol: I'm guessing he was trying to figure out how the subscriptions were created as opposed to just how to cancel them or something

Is there a better client for this than - https://webchat.freenode.net/ ?

Paul__: https://stripe.com/docs/checkout#integration-cu...

gdfgdf: I use irccloud but googling "irc client windows / osx" should also have some results

Thanks

ok well thanks for your help Markin, i have to say this hasn't left me with a good impression of stripe. I appreciate your assistance though. Have a great day

Qldpol: I don't work for Stripe but to be fair, its not like Stripe decides to charge your customers arbitrarily, somehow you created a bunch of subscriptions in the Stripe system for these customers

markin: what needs to be done to create the token in that example?

Paul__: the token is created by checkout

markin: so don't have to do anything there?

Paul__: so the token function provides you with the token, the token is created by stripe

markin: I've got php code working already with the basic widget.

so you'd have to somehow use that token, like by appending it to a form and submitting the form to your server

Hi all, is a french technical here ?

Kendyan: you'd want to email support.stripe.com/email

markin: ok. so I currently have the basic stripe script on my page. That form is submitting to a php page, which sends the charge to stripe. If I'm understanding you correctly, I can replace the script tag that I have with the contents of the custom integration and it should work the same?

yes i had a answer, but i have some questions ^^

Kendyan: je peux parler un peu le français

tr12 c'est possible en privé ?

Need some help with server-side PHP. After the first step (creating a token), do I send the token with a regular ajax request to init.php?

Kendyan: bien sur - faites /q tr12

Paul__: not totally since a custom integration doesn't automatically submit the token to your server

Mario___: you'd need to create a charge.php or something

markin: I already have my simple form submitting to the server via php

does that need to change as well?

Paul__: but the custom integration doesn't use your form, it just creates a token and gives it to you in the javascript code

markin: There already exist a file called charge.php in the PHP lib. But you are talking about creating a new one? In that case, I could put the code in another file, like ajax.php?

markin: is there a way to share code with you?

Mario___: so you need to make some php file that communicates with the stripe library that makes php calls

Paul__: github gist or pastebin

Mario___: https://stripe.com/docs/charges

Yes, i'm looking at it. But it doesn't tell me how I should call it from JS.

Mario___: the actual making the charges can't be done from client-side js

it needs to be done from your server

if you're talking about how you'd request to your server to tell it to make a charge, that'll vary depending on your setup

but generally you'd have some sort of endpoint that you're calling with a form request or ajax request

I understand that, I'm using checkout on your servers and in return, i get a token that be sent to PHP right?

So, I have to catch the success event in JS. And then call my server-side PHP charge file.

stripe support here?

Mario___: so you're doing a simple or a custom version of checkout?

brian___: lots of people (mostly not Stripe employees) here to help

questions about reoccurring payments online bis