#stripe

well, yeah

strange thing is, that on twitter its required field.

but test order in stripe does not show email

for some it does, for some it does not.

its abug?

should i write to support?

gatis_: can you give me an order ID where the email is missing?

or_17ZgU8AQUbNZP0DpEaCX8MaZ

or_17ZgT6AQUbNZP0DpYwbZJjyW

this one has email

or_17Zg0NAQUbNZP0DpwMBKHMvo this one again does not, all where test orders from twitter buy.

from the same twitter account

ywain: i disconnected, sorry, did you checked it?

Hi again gatis_. So it looks like Twitter only supplies the email when the order is paid, not when it's created

gatis_: I'm not sure if this is expected behavior -- I live outside the US so I cannot test it myself :/ You might want to write to support about this: https://support.stripe.com/email

hi, i need ask something about payment to managed account.

Hey guys, i'm trying to pay out a commission on individual sales paid into stripe to a third party (me). Any way you could help me

Hi xyz__, what's your question?

Hi alexbongbong, sure, what's the issue?

i need to know the preferred/best way to use bank account as source for the payments to managed accounts.

I want to set up a commission % to be payed out to me every time a transaction is succesful, any idea

alexbongbong: are you using Stripe Connect to process transactions for others?

right now, i am in test mode and if i try to use a token generated for a bank account (even test bank account 000123456789), the charge fails

stating that the bank account is not verified.

i found a work around for this by creating a customer object in my (platform) account

xyz__: you need to associate the bank account to a customer, then verify it: https://stripe.com/docs/guides/ach#testing-ach

Ywain, YES stripe connect to squarespace. all my inventory and SKUs are ordered

and now i only set the customer id when creating a charge

I think everything is ready and set to take payments, I'm just trying to establish a commission to be payed to me on all transactions

ok. but can you tell me whats the purpose of the bank account set in "Account Settings -> Transfers"?

alexbongbong: With Stripe Connect, you can use "application fees" to take a cut of the charges you process: https://stripe.com/docs/connect/payments-fees#c.... I'm not sure how that would work with Squarespace though, they have their own Stripe integration. You'd need to ask them directly

xyz__: that's your own bank account to receive funds from the charges you process

then what should i create the customer object for? what bank account should i use in there?

xyz__: the bank account of the customer who will pay. That's only if you want to process ACH charges though, i.e. paying directly from a bank account, not from a credit or debit card

so what do i do if i need to pay from the same bank i set in "account settings"? create a customer object for it as well?

ywain, but the stripe account is under a clients name. She will receive the full payment. I would like to take a cut and transfer that to my own bank account? would I also need a stripe account?

Is there anyone that I can get in touch with and speak over the phone by any chance please? would be really helpful

xyz__: Yes, although I'm not sure why you would want to pay yourself? You'd only be losing Stripe's fees in the process. Can you clarify what exactly what you're trying to do?

i actually need to pay a connected/managed account.

alexbongbong: Unfortunately we don't provide phone support yet. Yes, to take a cut off payment from others, you'd need to have your own Stripe account and set it up as a Connect platform: https://stripe.com/docs/connect. I don't think Squarespace supports this, you'd probably need to write your own Stripe integration or hire someone to do it for you

Where would i find someone to help me with the integration or having it written for me

xyz__: Alright, thanks. You can use special-case transfers to move funds from your own Stripe account to a connected account: https://stripe.com/docs/connect/special-case-tr....

Would I be able to speak to the hired person over the phone to ensure a solution is found?

alexbongbong: I can recommend some freelancer sites:

alexbongbong: – Matchist: https://matchist.com/stripe

– Upwork: https://www.upwork.com/o/profiles/browse/?q=stripe

– PeoplePerHour: http://www.peopleperhour.com/freelance/stripe+p...

alexbongbong: all of these offer Stripe-savvy developers who should be able to build a Stripe integration that fits your needs.

ok i ll re-visit it in detail. but what i really need is -> pay the managed account from my bank account (not stripe account). so keeping this in mind, am i doing the right thing?

thank you for your help

xyz__: Are you in the US?

alexbongbong: No problem

yes.

xyz__: alright, so what you could do is create a customer (on your platform) with your bank account, then use it to create a charge on the destination account

yes this is exactly what i am doing right now and its working fine for me. but i was not sure whether this is the right way of doing it.

thanks

xyz__: no problem :)

Ywain, not having great luck with getting in touch with a developer. It seems what im trying to do is quite straight forward. Like you mentioned to xyz. If i create myself as a customer, can i not then set a commission fee and transfer to me (custonmer) with bank account conncted

alexbongbong: customers are payers, i.e. entities that provide funds. In your case you want to receive funds.

understood, is there a receiving funds possibility?

Ywain, Do you live in Europe? is there any chance I could get in contact with you to help me on this problem. Obviously paying for you great, helpful work

alexbongbong: you could either process charges on your own Stripe account, receive funds on your bank account and transfer them to your client (that last step would take place outside of Stripe). Or create a Stripe Connect platform so you could directly split the payment between you and your client. That last method would require more development work but everything could be automated, i.e. you wouldn't have to handle the transfer yourself

alexbongbong: I do live in Europe, but I'm already (happily) employed by Stripe and can't do contracting work, sorry!

This is the process I am trying to automate... Understandingly you cannot do the work. Do you know someone who could? thank you for your kind help

alexbongbong: just the freelancer sites I mentioned I'm afraid

can you tell me where i should go to contact a freelance developer

Hi, I'm having an issue with routing numbers

Carl_: what's the issue?

I am updating a bank account and we have always passed "routing_number" as a parameter. But recently we started getting the error message "Invalid Sort Code". Changing the param from "routing_number" to "sort_code" fixes the issue

Not sure why it has changed though

We have 2 environments, test and live. This only happens on the test environment

morning guys, i have a question: how can I test the states of a subscription status?

(what are the states?)

active and what

hey keithbrown

Carl_: that's really wierd. what are you even using as the test bank account info? I don't see any testing numbers provided for BACS accounts

I am using the test numbers (000123456789 for account # and 110000000 for routing number)

ajs_: thanks! how can i test for these (inject them into the subscription so i can handle the states)

keithbrown: so you can create customers with subscriptions in test mode to test different cases. there's a testing doc here with both passing and failing cards that should help: https://stripe.com/docs/testing

oh! right! thanks

Carl_: that's an US routing number, which probably explains trying to use that as GB bank account doesn't work

also there says there is a canceled state, but if you cancel it gets deleted, when does this state happen?

keithbrown: when the sub is canceled, the status of that particular sub would be canceled

so if you create a sub, then delete it, then retrieve the subscription, it's state would be `canceled`

tr12: All of our bank accounts are GB but we have always supplied the "routing_number" param

it looks like a valid "routing_number" for GBP accounts is "11-00-00000"

but I'm very confused, because I can supply no routing number at all, and it defaults to that

afaict, sort_code is ignored entirely

actually

hah

but there is no status field when its deleted. I just get an error message customer w38wwriuse does not have a subscription with that id

Carl_: I'm pretty sure I know why that is - my API version predates failing on unknown tokenization parameters

yeah, it blows up if I update to the latest: "Received unknown parameter: sort_code"

Yeh our version predates that too. I can confirm passing the sort_code param does result in a 200 http status, but defaults the routing number to 11-00-00000

keithbrown: yeah, sorry, you won't be able to retrieve. the event that's created should have the canceled status though

tr12: It still doesn't make sense that we have always passed the default US test routing number and it hasn't failed until now

ajs_: hmm ok

On our production site, we do the same thing

and that is working fine

Carl_: well, presumably you're not passing the test routing number in prod

Yeh, I confused myself there, ignore that

so, I'm pretty sure "routing_number" is the right parameter name here

Thanks for the help, not sure why its changed but will just have to use the new test number

I'm just not sure what value it expects to go in there

if I pass '11-00-00000' as the routing number, it also fails with "invalid sort code"

even though that's supposedly a good routing number, if that's what it defaults to

true

Hey. I'm considering "abusing" Stripe Connect to isolate funds from different revenue streams (e.g., e-commerce vs. subscriptions). I.e., we'll have one master account with 2 connected accounts and transactions will be associated with 1 of them so that we can report on and transfer those funds separately.

One question I have: will it be a problem to "verify" multiple connected accounts with the same business information?