#stripe

rk3: np!

thank you markin

Mezme: anyhow, you were having trouble getting the stripe library set up?

are you getting an error message, or just an explosion?

tr12: I downloaded the basic library via stripe. Dropped it into my core, added appropriate code to my test site and... nothing

Mezme: from github.com/stripe/stripe-php ?

also, what does "nothing" mean?

tr12: yes. An explosion would have been nice *lol* instead it was like the api didn't even exist. no errors -- just a nice data black hole. It went somewhere but not to stripe and no response received past the initial token.

fascinating

Basically what it's doing is: 1) User clicks payment button. The interface pops up, they enter CC data.

my test site gets the token back from stripe... it SHOULD process the charge at that point but... nothing happens.

what kind of response do you get back from your server when you post the token to it?

that's where I'm stuck. I'm not getting any errors off the coding... and when I check for test data on the dashboard nothing is there.

I mean when you post the form which contains the token to your server, what does the browser get back?

200 OK, 500 Internal server error, a timeout, etc

nothing... no response.

except... hang on I see test data... okay so back up two iterations ago and ... I have test data again. Okay... I'm now "seeing" the api in that test charges are going thru

so you get an error screen from chrome/firefox/etc saying "empty response" or something to that effect?

hrm

tr12 --- when I meant nothing --- it was literally that. nothing. Per my log file: the "pay with card" button was clicked, you entered the CC info, the page accepted the post response with the token, the page then processed the code for the charge (try(...) catch (...) and... it returned to the payment page. But nothing was showing up on the dashboard so I couldn't tell what the problem was

and no data came back via post and the raw data dump showed nothing coming back from stripe.

and now stripe is getting those requests?

yes - it was a hosting problem. They had the "allow outside installations" turned off

ah, so it was just clobbering your api requests?

so it wouldn't recognize any php.ini file outside of the core php.ini file

ah, I see

black hole... definately a black hole

I'm shocked that this doesn't error loudly

but 3 good test charges cleared and 2 error charges cleared so I think I have that part down... now I just need to figure out how to get the response from stripe.

the charge response?

Hi, I am using stripe connect, when attempting to retrieve charge details, I pass a valid charge id and it says it returns an error stating it cannot find it. Do I need to pass the connected account stripe user id?

rk3: yes, you need to auth as that connected account

(the same way that you're authing as that connected account when you create the charge)

via passing the header?

tr12: yes

Mezme: the code that creates the charge presumably looks something like: $charge=\Stripe\Charge::create(...)

$charge is the charge resource that was just created

yes

I swear to pete if it was that simple I'm going to go color my hair blonde

ahaha

so echo $charge to see the charge properties

flippin (insert lots of fowl language here) forget caffiene I need liquor... lots of liquor. Okay y'all my level of stupidity just reached new heights because wow... that worked. The whole system just flowed from charge to posting on the billing/payment system.

now I just need to parse the data so it posts where I want it to and I'm golden

Thank you tr12 and markin... y'

the object here is to post to some other internal system?

y'all were invaluable (and sooooo patient!)

happy to help!

what tr12 said

yes -- now that I can see that response I can easily parse it and put it where it needs to be

\o/

perfect, thanks!

when a new user signs up is there anything they need to do before their test API key will work with the API?

IndyNC: nope

Weird, I guess they messed up copy/pasting it to me or something somehow. I use Stripe myself with no problems which is why they wanted me to help them get set up.

IndyNC: did they give you the error message they were getting?

Invalid API Key provided: sk_test_********************GOop

IndyNC: yeah, that's a typo, as best I can tell

it's the right length to be an API key, so I think a character is wrong somewhere in there

I'd advise them that copy/pasting the key is going to be easier

yeah, must be. I tried it with my own test key and it worked fine

hi, what countries should a user be able to choose from when making a payment with a credit card using stripe on my website?

right now i have countries listed like 'Christmas Island' and i just don't think all 200+ countries is necessary

ericjung: customers are supported from any country, the limiting factor is what card brands your stripe account supports which is based on your country

markin: i figured. but when i look through the Visa and MC websites, there's nothing about this

markin: i just thought there'd be many people in this channel who have written check-out forms that ask for user's country

Hi i am using stripe and i am not getting response when set it on live mode

I don't think there is an official list of countries stripe supports, since its whatever visa supports, and it often comes to the cause where you don't want to accept charges from odd countries since they're a high fraud risk

Ajesh: but it works in test mode?

yes it works in test mode

yes it works in test mode

Ajesh: then assuming you've switched both api keys, you may want to check your servers error logs

markin: understood. not helpful, but understood. and i realize i'm not in the right channel. i was looking for people with personal experience, not an official response from stripe. thanks anyway.

I am not getting any error in error log

and you've enabled error logging?

yes error log is enabled

Ajesh: well you should add additional print statements or something to figure out why your code is broken

hi

how to resubscribe to the previous failed subscription

before it gets cancelled

Chetan: when you update the card stripe will retry payment

I seek enlightenment about a webhook TLS error

snarklar: https://www.ssllabs.com/ssltest/ tends to be pretty useful, stripe tends to be pretty strict on ssl issues https://www.ssllabs.com/ssltest/

Hi markin

Can you check what is the issue?

Ajesh: do you see any errors in your Stripe dashboard logs? You'd need to get your code working so that its outputting the errors

markin: Thanks. According to ssllabs all TLS protocols are supported by my certificate, but not SSL 2 and 3. Would that be an issue?

snarklar: thats fine, does it say your chain contains the anchor?

or anything about an incomplete chain?

On stripe account i am getting you have insufficient balance in your account so your payment declined but i am not geting this error on my side in response

markin: yes chain issues are mentioned. "This server's certificate chain is incomplete. Grade capped to B"

snarklar: so that would be the issue

Ajesh: that would be a card_error you should probably handle errors in your code: stripe.com/docs/api#errors

markin: okay, thanks for pointing me in the right direction!

snarklar: normally you're missing an intermediate certificate

markin: would that be step 2 in the certification path?

snarklar: most likely

markin: thanks for your help, much appreciated.

So that time charge functionality not responding any response?

Ajesh: the charge function would have thrown an error

Ajesh: you need to properly handle the errors

where i send you file code which is i am using?

can you review my code

Ajesh: you can use a github gist or a pastebin

please check my code here

Do you mean updating the card will retry payment for previous failed invoices

That means updating the customer object

Ajesh: your catches are empty!

Chetan: yes