If the recurring payment fails , then after how much time the it happens again
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markin
Chetan_: you set that in your retry settings in your Dashboard's account settings
Chetan_
How many times it tries , the maximum attempts
Can we get the reason why it failed
markin
Chetan_: how many times it retries you can set yourself in your account settings
tr12
Chetan_: a failed invoice billing will leave behind a failed charge, which will have a failure_code
gtripoli
thanks @ywain
markin
though it would most likely just be a card decline
tr12
well, yes
ywain
gtripoli: you're welcome!
tr12
it's probably going to be either an expired_card or a card_declined
and the bank will sometimes report expired_card as card_declined
tr12 shrugs
Chetan_
Okay
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Hello all , when we consider the web hooks for the recurring plan , does stripe charges for the customer
or other end should charge it
tr12
Chetan_: I'm not sure what you're asking
markin
for subscriptions, stripe charges the customer
you do not manually create the charge
Chetan_
ok
@tr12 : I am asking about the recurring payment webhooks
if the plan is recurring
tr12
I don't know what you mean by "consider the webhooks", though
Chetan_
@markin: This applies only for the recurring
Correct
markin
the purpose of the recurring plan is so that stripe does the charges
Chetan_
Okay
also I did not understand invoice.created
event
It is stated that it waits for the 1 hour
for the webhook
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markin
an invoice is created and 1 hour after the invoice is charged
Chetan_
My understanding is it charges for the customer then it calls the webhook
mosthumancompute
hello, would someone be able to explain to me the meaning of "default" for a source
Chetan_
@markin: then when the web hook will be called
tr12
mosthumancompute: a customer can have a default source - if you create a charge and specify a customer, but not the particular card attached to that customer that you want to use, it'll use the default
mosthumancompute
i'm trying to create two subscriptions with each using separate source
i see
markin
Chetan_: it does invoice.created then 1 hour after it charges the customer and sends the paid webhook
tr12
mosthumancompute: all subscriptions draw from the default source
markin
mosthumancompute: you'd need 2 different customers then
tr12
mosthumancompute: you'd need to create two separate customers to do that
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mosthumancompute
even if in my system they would represent one?
with 2 subscriptions
tr12
yes
markin
yes, so your database can do the logic to tie them together
mosthumancompute
got it, it's a bit odd i'd say :-)
Chetan_
invoice.payment_succeeded
markin
Chetan_: that happens after the payment goes through
Chetan_
So we can use this event for successful charge
markin
Chetan_: yes
tr12
mosthumancompute: yeah - this is known to be a missing feature
Chetan_
Can we get the exact reason why it failed to charge
markin
Chetan_: that would be in the charge.failed/invoice.payment_failed webhook
Chetan_
that means charge.failed and invoice.payment_failed are the events
mosthumancompute
@tr12 yeah that does complicate things a bit, do you know if and when this may be addressed by any chance?
markin
Chetan_: those are two seperate events that happen when the payment fails
Chetan_
Which one needs to be captured
markin
Chetan_: thats for you to decide based on what information you need
tr12
mosthumancompute: the difficulty is that you wind up having to keep track of multiple customer balances, and some work would need to be done to decide the best way to present that in the api
Chetan_
I need the reason for failure
Card expired
markin
Chetan_: so that would be in the charge object of the failed charge
@tr12 i see what you mean. thanks for the info, this really helps.
markin
Chetan_: it has the failure codes, the status codes would only be a 402
Chetan_: you'd see a table titled "Codes" that has like "incorrect_number"
Chetan_
@markin : Thanks
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mosthumancompute
@tr12 seems like a possible way to do it would be to keep track of balance per subscription
tr12
mosthumancompute: that would be backwards incompatible, though
the right division seems to be a balance per card
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mosthumancompute
would that be backwards compatible?
tr12
there's a plausible way of implementing that which would be
the idea being that at the same time as you go from n subscriptions drawing from 1 card to n subscriptions drawing from m cards, you go from 1 balance to m balances
markin
gosh that seems to complicate the api a bit, I prefer the one customer per card method
tr12
so there's no way to create a situation in the old world which drew from a single balance that would draw from multiple balances in the new world
well yeah
this is part of the reason it hasn't been tackled yet
mosthumancompute
yeah now that you went into the reasons a bit more i can see why not
tr12
in general, building new features while maintaining backwards compatibility is a very delicate dance
it's a fun problem, but also really frustrating at times
mosthumancompute
maybe creating a concept of a "parent" customer could be a solution?
since this is how the problem was addressed already - using multiple customer accounts
tr12
possibly - some sort of inheritance of parameters
that sounds like a plausible solution
mosthumancompute
right so you manage the customer at the higher level then the payment methods can be at the lower level
markin
there are some ways to hack that using shared customers,
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mosthumancompute
that does seem like a possibility but at the expense of manageability
once you have a lot of connected accounts
and customers
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not sure which problem i would rather have
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markin
there is increased manageability even if the api supported it
I think the simplest would just be one card per customer, and you can link customers together using your database
or you do the recurring logic yourself and just create one off charges
with connected accounts people tend to do that so the connected account doesn't have access to the card data
mosthumancompute
i prefer to stay away from implementing the recurring logic even though it always is very tempting
to code everything yourself :-)
for now i think i'll stick within the limitations and just have one payment method for all subscriptions at a time
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Horacsio
hi there :) how are you all.
it was a question :)
So I’m here asking for strip security issues. anyone?