#stripe

how to debug the Webhook localhost. I am using Mac

irctc923: you cant send webhooks to localhost

You may want to test a tool like ngrok

ok thanks I will use ngrok

if i get a cc token from Stripe Checkout, create a customer with it... can i subscribe that customer to a plan in, say, 3 months?

oh nvm, just found the docs on trial periods, sorry!

Hi there, anyone from stripe support?

I can't seem to resubmit my form .. does tokens get replaced automaticly ?

Or rather.. how do you update tokens?

Is it possible to create a charge if you have a pre-existing customerId, without a token?

Hello there, I have a question about Stripe and card readers. Can you help me

Hi Room! Quick question, is Stripe managed accounts supported for Canada as well as the US?

How do you update a token??

Lund: you cant update a token

V28 yes

TommyG_: if you already saved a token to the customer then yes

simo_13: what's up?

hello

I sent an email to stripe support but I don't get an answer yet (24h are passed)

simo_13: while stripe tries to respond within 24 hours it is not a gaurentee and some issues may take longer to investigate than others

OK, i get it. Anyway I don't understand from which account are taken the stripe conversion fees when is processed a charge from a customer to a managed account

simo_13: the conversion fee is taken from the account that needs the funds to be converted in order to send it to its bank account

markin: thanks!

OK, so if a make a charge from a card to an account with a bank account in EUR. The conversion fees are taken from the transaction itself? Or from my platform account (that is in USD)?

The transaction itself

I ask this because in the dashboard of my platform account I can see that I owe Stripe 0.39€ that is the amount of the conversion fees from the transaction I made

So it looks like I owe you 0.39€

that's the confusing thing

You're doing a charge with a destination then and no application fee?

Yes, well. Actually I made a charge from a customer to a managed account taking some application fees.

And you're sure the application fee was enough to cover the 2.9% +.30

The point could be that I made this charge computing my fee in a way that will cover the amount of stripe fee (Long story short: if stripe asks me 0.5$, I will get from the transaction an application fee of 0.5$ so as the balance is 0)

No, I'm not sure.

What happens in case my application fee is not enough to cover the 2.9% +.30 that stripe asks?

So when you do a charge with a destination instead of charging directly stripe charges you the processing fee. My guess is the.39 is part of that processing fee

Ok, so maybe I got the point.

Could you please make me a numeric example?

If you create a $10 charge the stripe fee is $.59 is I did the math right

Assuming 2.9% +.30

OK, consider that my application fee is 5%

and that the receiver has an EUR bank account

so stripe should conver the amount in EUR and get an extra 2%

am I right?

@markin you still there?

@duri_

+duri_

what's up simo_13

I was talking with marking

but is not online anymore

are you from stripe support?

I work at Stripe, yes

good, can I write you in private and explain my issue?

If you need to talk privately I'd suggest mailing into support --- support@stripe.com

I've already sent an email, but no one answered me yet (24h + passed)

Furthermore, I think will be more quick to talk directly

simo_13: if you give me your email I can make a note for them and say you stopped by but certain issues can only be handled by specific people here

I sent to you my mail in private

we have a marketplace using Stripe Connect, can these customers have normal Stripe accounts as well using the same email?

uri: they can have a managed account on your Platform and also a normal, standalone Stripe account with their email, yes.

dqsf great! So in theory, we can pay out via stripe connect, and say charge a monthly subscription using just stripe?

uri: In your use case what I'd do is create two objects for each user, a Customer and a Managed Account. That way you could both pay out and charge them a subscription fee.

guys, if i create my own form, send the data to my webserver and just use checkout.... will it create the customer, i grab the data and i can manually subscribe them per the stripe website?

(grab the card data i mean)

gummylick: if your server-side code is creating a customer, sure you can subscribe that customer through the dashboard

would it be better to apply a discount to a subscription or just create different plans, and some of them are hidden from the front end?

gummylick: when you say send your data to your webserver i'm suspecting that's the token that checkout creates?

hm, im missing a step here

so, i have my own database of clients (their address, othe rinfo i need)

i'd like to keep that and just create an acct with creditcard/email on stripe

using their info on my database, i don't mind (and prefer) say.. to subscribe them on the stripe website

liek right now, im using a jot form and it's plans don't match mine - but i get a form, tells me what htey subscribed to, coupons, i review the submission and manually subscribe them on stripe (that already has their cc/email)

gummylick: does jotform not handle the subscription creation for you i guess?

correct

gummylick: like if they're just creating customers in stripe and you're subscribing them to a plan manually thats okay

yes

but seems a bit hacky

well, they allow it to match my plans but they show *all* my plans

and some, i don't want publically seen.

gummylick: sure, that'

s okay then

yeah... but, would like to move off jotform w/ same system

if i use checkout as submit, is it essentially the same, or am i missing a backend process?

(aside from backend handling my own address/extra client info)