#stripe

After showing the test user (me) the Connect link and having clicked on it, Stripe won't let me proceed further till I furnish valid bank details. How do I complete my testing of the OAuth flow?

hi hsjawanda. in test mode, there is a banner at the top that lets you skip the form

Thanks! I must be going blind!

Haha, no problem, it can be easy to miss :)

hello !

hi George_, what's up?

anyone here can help me with some info about stripe.com ?

sure

can I ask here ? I wouldn't like to disturb the channel with my questions :D

George_: this channel is publicly logged, so please don't share personal information. but aside from that, the channel is quiet right now, so ask away :)

okey dokey :D

also asking questions is what's this channel for so please don't be afraid to do so :)

in short, I`m looking for a payment gateway, for a pet project I have (a wordpress blog, where I will sell access to premium content); I don't own a business for this, therefore this narrows a bit my possibilities but I would like to know if stripe would qualify

You don't need an established company to accept payments with us. As long as your business (i.e. what goods/services you're selling) is not on our prohibited list, you're good to go: https://stripe.com/us/prohibited-businesses

ywain would it be a problem if we would continue my quizz in private ? I won't keep you long

Not at all

Any developers around?

hi Mebbo

what's your question?

Hi @ywain. I'm wondering if I can handle plan downgrades at period end, using webhooks?

Sure, you could catch the `invoice.created` event and update (or cancel) the subscription at the end of a billing period

@ywain, yeah, that's the one that waits for an hour after all webhooks succeed before actual charging the customer right?

Exactly

@ywain, okay. That seems like it can work. Any plans to implement a will_change_at_period_end property on the subscription object?

@ywain, I think that would be handy to manage this sort of thing. Rather than having to store it in the application database.

you mean like the `at_period_end` parameter for subscription cancelations, but for updates instead?

@ywain: Yeah! Exactly.

I don't think there's any plans to add that. Can you explain your usecase? If it's the prorating you're worried about, you can disable it by setting `prorate` to false

@ywain Just the downgrade usecase. I want to downgrade at period end, so there is no need to alter plans during a period, or to manage account balances.

@ywain, I can store the fact the user has requested a downgrade in my database, I just think it would be nice and clean to have this stored in Stripe against the users subscription. I understand the cancel_at_period_end means that your code actually changes something; but I think it would be a nice hook to have.

I see. Could you write to support@stripe.com about this? That way we'll create a feature request and be able to let you know if the devs will add it

Okay, cool. Will do. Thanks.

You're welcome. Let me know when you send the email, I'll create the future request ASAP

feature*

Ta. Writing it now.

PM me your address so I can find your email. /msg ywain blah to PM :)

@ywain, done!

Hey folks. Y'know how when you query for an Invoice associated with a Subscription, the last element in the ->lines array represents the Subscription object the invoice is associated with? I've noticed that sometimes that Subscription's ->metadata key is populated, but sometimes it contains an empty object and I need to query the subscription endpoint to get a representation of the subscription that includes metadata

Is that in any way expected behaviour, or is it a bug?

hi Cabbage. You're saying that if the subscription has metadata, this metadata will sometimes be returned when accessing the subscription via the last line of an invoice, and sometimes not?

For some subscriptions it will reliably be returned, and for others (which also have metadata) it will reliably not be returned

I haven't seen inconsistent handling of a single subscription, just inconsistency across subscriptions

That does sound like a bug. Could you write to support@stripe.com? If you can include examples of subscriptions IDs and requests where you observe inconsistent behavior, it'd be very helpful!

Will do, just wanted to check I wasn't missing some crazy way this was intended behaviour. :)

hello good day

hi deciosilva

what's up?

hi ywain

i'm not sure i can get my doubt cleared here, but i'll give it a try

i got a pending amount in stripe, i was expecting it to be transfered last friday, as it is set in the options

but it's in transit and will only be processed next friday

so i wonder how long does it take until a payment is trasnfered?

usually it takes up to 5 business days for a transfer to go from "in transit" to "paid"

It might be available sooner though

@ywain sent through that email. The examples I have so far are isolated to one of our accounts (I'm a developer for two companies and we have two accounts with you, one for each company) but I can't be sure that it's not affecting both. The examples also use the PHP SDK but I assume that it's not an SDK bug!

Cabbage: thanks! It's not /completely/ impossible that the PHP bindings somehow change the metadata, but if it's indeed a bug my guess is that it's the APi level

it's at*... I can't type today :(

Yes, it would be a bizarre bug indeed if it were in the PHP bindings

ok thanks ywain

:)

deciosilva: You're very welcome :)

Any idea how long I should expect to wait for a reply? (I won't hold you to any number you give!) Need to figure out whether to wait for movement on your end or plough ahead with a workaround.

can any one help me onTest webhook error: Domain unknown

Cabbage: We try to reply to all emails within 24 hours. If you can PM me your address I'll grab your email and create the bug report right now ;)

i created a webhook and want to test that

hi irctc252. sure, what's the issue?

i am getting an error Domain unknown

ywain:i cretaed a webhook with url for create plan and created a plan its giving me Domain Unknown

irctc252: where exactly are you seeing this error?

ymain:when i click on send test webhook

ymain:send webhok in account settings

that probably means that we were unable to resolve your domain name. can you give me the URL? (you can PM it if you don't want to share it publicly)

ymain:how to find the domain name

Hi, I need stripe support.

hi Swedishnutra, what's the issue?

irctc252: that isn't a valid domain name. you must enter the URL for your webhook endpoint on your server

ymain:can you help me in that

ymain:enter the valid webhook on server means

I opened a store on shopify recently. i have noticed some people have reached checkout and than left. Now one of my customers told me she wants to pay but she cant, and that her card is fully functional.

she is trying to pay with visa norde

irctc252: everything's explained in the docs: https://stripe.com/docs/webhooks. You need to write a webhook handler on your server and configure your account with the URL to this handler

Swedishnutra: Does she get a specific error message?

Hello! Is the stripe card token sensitive? Can I store that in my database?

I don´t know. She just emailed me and said it doesnt go through.

so this webhook thing, will it guarantee that all payment go through? or

Hi chridal. Tokens can only be used once and should be used right after creation. You shouldn't need to store them on your end

Swedishnutra: the webhook thing was for another user (this is a shared channel)

ymain:i configured in account setting

yamin:webhook on the server means

yamin:i configured in account settingts with the url for create.plan

irctc252: yes, but have you created an actual handler on your server? meaning a valid URL that will process the event and return a 200 code?

yamin:created a valid url http://stripe.wimobia.webhooks.com/stripe-webhook1

irctc252: that domain name doesn't resolve for me

irctc252: cannot resolve stripe.wimobia.webhooks.com: Unknown host

ymain:you mean that should be my website url where i can access online

ymain:can you help me

irctc252: sorry, was on lunch break. Yes, the webhook endpoint should be on your server, where you will process the event

ok

ymain:this is my webhook url

ymain:https://site.wimobia.com this is my website

ymain:i am getting 404 error now