#stripe

hello

ok i've severely messed up how the customer's subscription got created. WITHOUT asking the customer to call me to give me her credit card info again, is it possible to somehow make a new customer using her card info?

i really need to start from a clean slate

jmbond - so you just want to move all the existing customers to a new plan, or adjust the subscription price or billing cycle?

ok so i have this customer, she's signed up for a plan (already has a valid card and has paid), but i royally messed up her invoicing. i've determiend the easiest way to fix this is just to create a new customer entirely and re-sign her up on the plan. but i'd love to do this wihtout asking her to give me her card info again

jmbond - if you have already collected her card and saved her as a customer, then you should be able to. But, let me double-check via the dashboard.

I mean I'm happy to do it programmatically as well. but I don't think I can... Ok let me give you more context

I've read the docs

I would like to do two things: 1) Either delete all her invoices and subscriptions and start over, or 2) What I said earlier, create a new customer using her card info

In the docs, I don't think #1 is possible (i.e., retrieve invoices retrieves NOTHING, clean slate!)

In the docs, I don't think #2 is possible... I can create a new customer programmatically or via dashboard, but then I can't attach a source to it without the card information, EVEN with the card_id

That's why I'm asking you =)

Hopefully that's clearer!

Sorry for the trouble, totally my bad on this

No, it's okay. I'm probably going to face the same thing with my platform eventually so it's good to learn. Let me check the IRC logs on it.

jmbond - just to double check this is a straight subscription and not with Connect in any way?

i' not sure what connect is... so probably not

oh... yeah no

Good. You can pause a subscription in the mean time - https://support.stripe.com/questions/pause-a-su... you read that yet?

Yes

But I'm not worried about that, I just want to give her a clean slate

Hello there!

Part of it is also a business reason. We use invoice data for certain thigns, so I need to clear out her existing invoices because of this massive error I made

Can you give me a few minutes jmbond while I search around?

Of course, th ank you so much for helping me now!

If I have a question, is it a good place to ask it?

tv_ - ask away

Thank you LatoSans! We are using a third-party integration and want to create customers from initial charge. Is this possible?

I just processed the first payment that came from a payment form, and I do not see any way to create a customer profile out of it

tv_ - is the third-party using Stripe Connect?

let me check

I think it is just Stripe

tv_ - when you signed up, did you have to authorize the third-party to use it, or did you just copy/paste your keys?

I copy pasted keys

tv_ - under your Stripe account dashboard, do you see customers and cards charged?

LatoSans I see customers tab, but there is nothing there, unless I create a customer manually

tv_ - can I send you a direct message?

yes, please! do you need anything from me for this?

Message sent.

LatoSans: sorry i think i got disconnected somehow

this happens a lot, did you say something to me?

jmbond - nope. I'll continue my search.

Need to accept payment from a customer and transfer to standalone account of merchant (using Java API).

Does the following code seem correct?

public Optional<Charge> createCharge(Customer cust, Account merchant, String amount,

Currency curr) {

Map<String, Object> chargeParams = new HashMap<>(5);

Currency.getAvailableCurrencies();

Stripe.apiKey = ApiIds.stripeSecretTestKey;

chargeParams.put("amount", amount);

chargeParams.put("currency", curr.getCurrencyCode());

chargeParams.put("customer", cust.getId());

RequestOptions reqOpt = RequestOptions.builder().setStripeAccount(merchant.getId()).build();

before calling Charge.create(...)?

Please ignore the line with Currency.getAvailableCurrencies();

Anybody here who can answer Java API questions?

Let me re-phrase that: Need to charge a customer directly on a standalone account of merchant (using Java API).

(Want the funds to go directly to the merchant's standalone account).

LatoSans: sorry if i lost you. he says "I created a card token passed through the Stripe_Customer:create", but I don't think that's possible, or at least i haven't gotten it to work, and it's not in the docs

What would the exact command be?

LatoSans: sorry! did you say something to me... ugh

jmbond - I don't know if it's been implemented, but I see that it's mentioned here and being passed https://botbot.me/freenode/stripe/2015-07-13/?m...

* passed on for possible implementation

ah ok so not possible yet. darn ok i will call the customer and just have them give me the info again. thanks for helping out!

How do I create a test Account object? The Testing page https://stripe.com/docs/testing lists card numbers etc. for testing, but no Account for testing charging money on behalf of...

hey ywain, I asked yesterday about webhooks that were failing due to TLS error, and you pointed out that there were some errors we needed to fix with our HTTPS server. We changed some stuff, our rating improved from C to A+ in sslabs (https://www.ssllabs.com/ssltest/analyze.html?d=...), but the webhooks keep on failing. What else do we have to fix?