#stripe

Koopajah, this should set account as verified?

yes

irctc292: there are some more details at https://stripe.com/docs/testing#how-do-i-test-s...

How can I change the price for the plan on stripe?

irctc603: you can't, you create a new one instead

Can I change the period I mean from one month to 4 or 6 month?

irctc603: plans are largely immutable

the bits that you can update are documented here: https://stripe.com/docs/api#update_plan

to change the price or interval you'd need to create a new one, and start subscribing new customers to that one instead

this would have the effect of grandfathering old customers into the old plan

if you want to swap them over, you'd need to iterate over the customers you want to migrate & update their subscriptions to the new plan

if i delete the plan from stripe how it affect my customer already subscribe to that plan

it doesn't affect them

you mean they will be charged on each invoice

irctc603: not sure what you mean by that

deleting a plan has absolutely no effect on the subscriptions that already exist to that plan

they continue billing indefinitely

the only difference is that you can't start new subscriptions to that plan

ok

if i have one plan for a month and another plan for 6 month if the user try to upgrade from one month plan to the 6 month plan then the billing cycle will be affected or not?

irctc603: this is all pretty clearly documented, better than we'd summarize in a sentence here

ok i will check it

morning, is there any way to load checkout.js async or host it locally?

cp___: no

I man you can't host it locally, it already loads async AFAIK

koopajah: thanks for the input, I think it loads sync

cp___: hmmm yeah, I meant if you load it in the button like we do for Simple Checkout it doesn't block your page from loading

let me check the example once again

hello, I have a tech question

Guest12964: go ahead

we are using Ionic framework for creating a mobile app. We have just integrated stripe, but we'd love to use the mobile interface instead of the web popup

is it possible?

we don't support Checkout in webviews. the best solution is to build your own form with Stripe.js

thanks!

I will do so then

#stripe

hello

hello

are you stripe support?

I work for stripe, although I'm taking some time off right now

I can help with most things that don't require access to internal systems

for that, there's koopajah

ok, well, i've been trying to email stripe support with out any answer

i can not capture my payments

what happens when you use the capture endpoint?

i had some orders i had not captured when i updater my bank information, and these orders can not be captures now. i can only capture new orders

updated*

captured*

has more than 7 days elapsed since the charges were authorized?

no

4

so what happens when you try to capture the charge?

i can't find where to ad an screen shot

you can upload an image somewhere, and then link it

imgur is probably not a bad place

wait

irc itself doesn't support image uploads

the image should not have any personal details such as customer's name, card last4, etc.

"capture failed. no such charge. and then some numbers and letters

This channel is publicly logged and you don't want to leak customers information

ok no, thank you

can you paste the numbers and letters in this channel

actually, just tell us whether it starts with ch_***** or not

it does

start with ch_

are you using stripe connect?

hmm i don't know what that is..

that's a no

yeah i guess

this error means that you're trying to capture the charge on a different account than the one you made it on

yes

if you're not using connect, my guess is that you've mixed up some api keys

okeeyy

so.. how can i be able to capture these old orders?

you need to re-run the capture requests with the right keys / on the right account

you probably want to fix the underlying bug

how is that done?

but to just capture the charges already made, it's probably most straightforward just to capture them from the dashboard manually

you're specifying the api keys you're using to authenticate yourself to stripe in your code

I'd guess that you're specifying one key in one place, and one key in another

i am pretty damn lost here

i can not find the old orders in my dash board