Hi, I have a question here. Is a creation of a connectedCustomer account = validation of the customer's credit cards?
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tr12
Zooz: could you clarify what you mean by a connected customer account? creating a customer on a connected account, or creating the connected account itself?
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Zooz
tr12, creating a customer on a connected account
tr12
Zooz: yeah, that will run a $0/1 auth on the customer's card
it works the same for customers on connected accounts as for customers on the platform account
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Zooz
tr12, with validation = false? without validation parameter? or with validation = true?
tr12
are you using shared customers?
Zooz
Yes
tr12, how's that affecting?
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tr12
and you're creating the customer on the platform account with validate=false, and then creating a customer on the connected account with validate=true?
I'm honestly not sure how validate interacts with shared customers in that scenario
remember that validate itself is not a documented parameter
you'd need to either email support about this, or wait until somebody who does know is online
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noam
hi, we'd like to apply a coupon on an existing subscription such that it applies the discount starting with the current month (giving the user a refund, since they were already charged the full price). How can that be done?
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tr12
noam: refunds on subscriptions are a bit tricky
if you give a discount or credit, that would apply to the next period, instead of refunding now & charging full price on the next period
the easiest thing to do is to just give a partial discount on the charge that's already been processed
*partial refund
noam
thanks tr12!
Zooz
tr12, let's say I'm creating a connectedCustomer with validate = false, is it good enough?
tr12
Zooz: if at each step you're passing validate=false, then it should never run an auth
the bit I'm not clear about is if you pass validate=true sometimes, would it remember having validated the card, and only ever do it once?