#stripe

morning. can anyone help me with webhooks?

i might be able to

robeastwood: whats up

every so often we get emails from stripe

about suspected fraud

We recently noticed a suspicious charge on your Stripe account for ***. The information we have about this charge indicates it may have been made with a stolen credit card.

this sort of thing

ok

basically, we have a policy that says if the charge is low value, we just refund it

i want to automate this process

is this an event? is there a webhook that fires when this happens

at the moment the email goes to our account owner (our finance guy) and he's not always great at forwarding the email to get it sorted

do you log all your webhooks you receive, even if you dont process them?

My gut would be a charge.updated event

no, at present we dont have an endpoint or log them

i was looking in the stripe dashboard, as it seems to show all events there

if i search for the reported charge id, i can find one entry in the log

but that event is its inital payment

dont look in the log, try the events tab

when i view the charge, there is nothing in the events or logs section for that charge indicating that it's been reported suspicious

ah

just reading the docs

:) thanks

try to pull the charge from the api

see if the fraud_details param is set

ok, 2 secs

if it is, then watch for it being set on a charge.updated event

thats about all i can suggest

[fraud_details] => Array ( )

for that charge

hmm

then lets call upon a stripe dev!

so, i guess nothing is set until its actually proved to be fraudulent??

possibly

i dont know enough about

it

never had to even deal with a disputed payment

no probs, many thanks for your help

no probs

we get a few through

going to sort them with a webhook also

that seems to be more straightforward though

do you do zipcode validations

maybe do that

no, our partners where the form is are quite fussy

ahh

most don't like extra fields

i wouldnt like it either tbh

do you do zipcode validation?

no

lol

oh ok

we do csv checks though

we do send stripe extra metadata, i was told that helps

but we dont know much about the customer apart from whatever name and email address they have given us

yea thats the same as us really

Anyone had any luck getting Stripe Checkout to work on IE8 or 9? When I call open() a message just appears floating over the page, "Sorry, there was a problem loading Checkout."

I can't find any info about what can cause that message. And since all the Stripe JS is minified, I can't step through and track it down either.

hi

are there any stripe engineers in here?

any stripe tech support available?

Hi

need to ask something

get a error GET https://checkout.stripe.com/api/color?image_url... 400 (Bad Request)

what does it mean?

i have problem

with stripe

please support

hi, I'm trying to integrate Connect to our server and I'm struggling with one problem: how to identify standalone connected accounts and "match" them to our user database?

Hello guys, someone from devs can answer me if I'm able to tell Stripe to send single email for multiple subscriptions with same interval and billing date? (eg. 2 month plans, one customer has susbscribed to both on same date, can Stripe send only one email of failed/successful payment?)

... is there any way (API-ish) how to obtain my connected accounts info ?

I have got the error reason

{"error":{"type":"invalid_request","message":"Unable to process images with extension .svg"}}

why is stripe not able to handle svg?

its wired