yeah, will be interesting to figure out how things like deleted accounts are handled with chargebacks and refunds
TriNguyen has quit
asheinfeld has quit
tictacjoe joined the channel
asheinfeld joined the channel
w1zeman1p has quit
davidheward has quit
kreynolds
Is there a way to prevent Stripe from taking a specific brand of card or is that something relegated to applications?
I'm being told amex can revoke charges outside of the traditional dispute mechanisms so they want to disable it *completely*
dqsf
kreynolds: You'd have to implement any restrictions on cards, countries, etc in your own application logic. You could look at the token after creation, before deciding to make a charge or add it to a customer. https://stripe.com/docs/api#retrieve_token
kreynolds
alright, thanks
parkersweb has quit
markin
I can say as someone who uses Amex as my primary card, I do think twice when I see a Stripe customer not allow american express
praboud
markin: imho, I think it's never a good idea to delete a managed account which has processed any live volume
(I'd almost say the same thing about *all* stripe accounts - the only argument which makes any sense to me is deleting the account to remove the risk that it might be compromised)
coopf has quit
you lose access to all data, and can't refund or respond to disputes
SteenJobs has quit
(I say this without knowing how disputes / refunds will work with deleted managed accounts)
asheinfeld has quit
asheinfeld joined the channel
nomad has quit
brockhaywood joined the channel
p15x_ joined the channel
p15x has quit
drale2k has quit
drale2k joined the channel
nomad joined the channel
fatephd joined the channel
mauricio109-on-o joined the channel
w1zeman1p joined the channel
mauricio109-on-o
hello, is there an easy way to get all webhooks from an event, like the dashboard presents them? I see an XHR request to https://dashboard.stripe.com/v1/events/<even...; but when I try CURL I don't get any of the webhooks
nicholaswyoung joined the channel
markin
the list of sent webhooks isn't publicly accessible
mauricio109-on-o
so the only way would be using the browser and checking each event data manually? I have way too many to check to want to do that manually...
kreynolds has quit
noideawhatimdoin has quit
Dev_ joined the channel
Dev_
Hello
markin
mauricio109-on-o: why are you wanting / needing to do that manually?
Hi Dev_
asheinfeld has quit
asheinfeld joined the channel
mauricio109-on-o
I had an issue with my webhook for several days, so I would need/like to check if all events were processed correctly. the motivation is that it may have affected people's reversals not being processed on our end
markin
mauricio109-on-o: normally the way you'd do that is by just using the list events endpoint and just reprocessing the events. Since Stripe doesn't gaurentee that you won't get the same event twice it shouldn't be a problem to replay them
mauricio109-on-o
markin, that is assuming my webhook is smart enough to match the original transaction and its reversal only existing once in my local DB, correct?
markin
well there isn't a way to guarantee that even if your web hook responded 200 to the event that you wouldn't see it again anyways. So ideally you'd record the reversal id and be like "whoa I already have this stored, I can ignore it"
jgoldberg joined the channel
mauricio109-on-o
ok, that helps me a lot
thank you markin
garethdaine has quit
kreynolds joined the channel
Peder_ has quit
jgoldberg has quit
TommyG_
Does anyone know if there are any upper or lower limits on plan amounts or subscription quantities?
Jeffp joined the channel
markin
TommyG_: The maximum you can charge is $999,999.99, The most subscriptions a customer can have is 25. But I don't believe that there is a limit to the qty of a plan that a subscription is for
asheinfeld has quit
NaturesCarpenter joined the channel
asheinfeld joined the channel
NaturesCarpenter
is there an admin available for assistance?
markin
NaturesCarpenter: what type of issue are you having?
Jeffp has quit
NaturesCarpenter
I was hoping an admin could look at my account and see what I'm doing wrong with my webhooks
asheinfeld has quit
nomad
how long does stripe keep your money if you don't have a bank account linked yet ? or what's the policy on this
p15x_ has quit
p15x joined the channel
markin
nomad: you're required to have a bank account to create activate an account. For cases like deferred accounts and managed accounts I believe its 30 days before charges get refunded
theery has quit
nizmow_: What issue are you having with webhooks? I can't look into your account specifically but if you pm me the endpoint and the error you're getting I can do some testing
NaturesCarpenter: ^ I mean
TommyG_
Thanks markin.
nomad
markin: how do you handle if someone makes a charge, but the charge fails
sw1tch has quit
what happens on the server side
jgoldberg joined the channel
p15x has quit
p15x joined the channel
drale2k_ joined the channel
drale2k has quit
prodigyCasey joined the channel
SteenJobs joined the channel
Taftse|Mac has quit
p15x has quit
bkrausz has quit
jdclark has quit
p15x joined the channel
nomad has quit
jdclark joined the channel
jgoldberg has quit
chadwtaylor has quit
jgoldberg joined the channel
narruc joined the channel
theery joined the channel
p15x has quit
p15x joined the channel
jdclark has quit
p15x has quit
p15x joined the channel
brockhaywood has quit
nicholaswyoung joined the channel
chalettu has quit
w1zeman1p has quit
w1zeman1p joined the channel
w1zeman1p has left the channel
p15x has quit
aawilson has quit
p15x joined the channel
p15x has quit
nicholaswyoung joined the channel
tictacjoe has quit
p15x joined the channel
p15x has quit
theery has quit
evotuned has quit
p15x joined the channel
p15x has quit
p15x joined the channel
p15x has quit
p15x joined the channel
prodigyCasey
So, a line item is just a line item in a subscription, it is not, for example, beholden to the quantity. It will be the cost of the line item, never the cost of the line item X quantity of seats, right?
And a negative line item to represent a non-coupon credit is legit?
timrosenblatt has quit
SteenJobs has quit
p15x has quit
Dbalz joined the channel
praboud
prodigyCasey: correct on all counts
prodigyCasey
cool. Still would love to see line item quantities as a feature, but not automatically multiplied by the quantity of seats on a sub!
also pricing tiers by seats, still wrestling with getting around that one
dqsf has quit
So you can't apply line items or anything to the initial invoice when a subscription is created?
just the coupon?
markin
praboud: just create the line item before you create the subscription
TommyG_ has quit
nomad joined the channel
nicholaswyoung has quit
prodigyCasey
So I could theoretically have a free subscription whose charges were entirely invoiceitems ?
nicholaswyoung joined the channel
markin
yep!
jgoldberg has quit
bkrausz joined the channel
prodigyCasey
Oooh... that might be better than on the fly creating subscriptions with arbitrary cost...