markin: I'm guessing it's a case of a database field not getting populated and Null being interpreted as suspected fraud
markin: I've sent support@ an email so they can track down the bug
Blackamoor
thank you dqsf
dqsf
you're welcome. let us know if you run into any questions :)
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Blackamoor
I definitely will I have to wrap my mind around all of this.
dqsf
hehe, there's a lot to learn!
markin
I started a book on it!
dqsf
Nice markin!
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irctc566
hi any admins from Stripe on?
I'm a long-time user of Stripe I've processed thousands.. yet recently with the new code changes you guys implemented I've been having problems processing payments
markin
irctc566: I don't work for Stripe but I'm happy to help with the code changes
I forget the site that allows code to be pasted in and gives you a link to pass someone.
markin
irctc566: yeah, creating a bunch of charges with an description of payinguser@example.com will cause issues
try { $charge = Stripe_Charge::create(array( "amount" => 49500, // amount in cents, again "currency" => "usd", "card" => $token, "description" => $_POST['stripeEmail']) ); } catch(Stripe_CardError $e) { // The card has been declined }
would work
Raj_: Stripe doesn't release timelines for that, betas are production ready though
irctc566
I tried that already
didn't work
markin
and that would be pastebin / github gist
irctc566: did you get an error or something?
if you go to your Stripe dashboard and go to logs do you see anything that says v1/charges?
Raj_
Do Stripe issue 1099-K in case of Managed Accounts scenario
markin
Raj_: yes
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irctc566
yes
no I see 200 POST /v1/tokens
not charges
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markin
irctc566: that would tend to mean that your code isn't making a request to Stripe. Does your PHP error log have any errors?
irctc566
yep
looks like an error for every failed attempt lol
markin
irctc566: well whats the error?
irctc566
PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/uploadprogress.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/uploadprogress.so: cannot open shared object file: No such file or directory in Unknown on line 0
Raj_
Are these 1099K mailed to the managed account holder directly or we as marketplace holder will be responsible to distribute
markin
Raj_: I do not know, managed accounts just came out so that won't be an issue till next year. I assume Stripe will provide some sort of email / pdf like they do for normal accounts
irctc566
why's it calling to usr?
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did new code changes create some sort of /usr directory/folder?
markin
irctc566: its trying to load some php extension on your server, so php on your server is broke
irctc566
I KNEW it
is it a permissions issue?
I've been back and forth with my hosting
first time it was a php lip permissions error
but maybe this time the tech just wasn't aware of this issue
that being said this has been an issue for two weeks now it's bizarre they can't figure out the php issue
markin
irctc566: I don't think its a permissions issue, just a missing file or something that needs to get recompiled, I'm not sure
I think you just had two issues coinciding with one another. Is the uploadprogress.so the only error in the php error logs?
irctc566
[19-Apr-2015 21:32:43 America/New_York] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: third_arg_force_ref in Unknown on line 0 [19-Apr-2015 21:32:43 America/New_York] PHP Warning: PHP Startup: pdo_mysql: Unable to initialize module Module compiled with module API=2006
if I need to upload new files to my directory for this to work with the new code changes.. they definitely need to notify people
I got no notifications whatsoever about this
markin
are any of them PHP Errors or are they all PHP warnings?
These errors have nothing to do with Stripe but your webhost
TakeMyMoney
anyone have any ideas why i would get an error message saying "cannot charge customer that has no active card" when im looking at the customer record in dashboard that has a card attached...
irctc566
PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0
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markin
irctc566: ah that looks like the culprit, maybe your webhost updated your php verson?
TakeMyMoney: is the card expired maybe?
TakeMyMoney
def not
markin
irctc566: do you have access to your php.ini file?
irctc566
that's the only error I'm getting
markin
TakeMyMoney: in the dashboard does it say default card?
irctc566
the rest are the warnings I already pasted
markin
irctc566: yeah that fatal error is the culprit
TakeMyMoney
yes
irctc566
yes!
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I did have my php version updated!
so what's that mean
markin
irctc566: so allow_call_time_pass_reference isn't available in php >=5.4, do you have access to your php.ini file?
TakeMyMoney: and you're sure you're looking at the right customer (you double checked the customer id as opposed to the email)
irctc566
is that located in root?
I recognize the file but havent' worked with it in a couple yrs
yeah I'm looking at php.ini.new and php.ini.orig in root
markin
irctc566: it depends on a ton of things where that file is located, and often times it isn't settable in shared hosting
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TakeMyMoney
yea, when i click on the failed charge in the log, i click on the customer link to ensure it takes me to the correct customer. the error also says param: "card", code: "missing" ... which i find interesting considering the api uses "source" now. this is a connected customer im referring to.
irctc566
I've got my own server don't share it
vps
what's the issue I can either do it myself or get a tech admin online stat