#stripe

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      • koopajah
        celsius: sure
      • ac360
        koopajah: Yeah, testing now. brb
      • ericmeds is there a recommended approach to using test fixtures w/ Stripe?
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      • ericmeds
        for example, the use case would be storing the a token (normally returned by stripe) so the user already has cc stored
      • koopajah
        ericmeds: create a test customer with the card already added and use that customer
      • ericmeds
        ok thanks
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      • celsius
        I Have a new e-commerce site, i created it a month ago.. I would to integrate Stripe as gateway payment on it.. but i need the html code, and I can't find it
      • koopajah
        celsius: what do you mean by "i need the html code"
      • celsius
        the html code, the same for integrate paypal
      • on your site
      • osroca
        hello
      • I'm having issues with MasterCard payments
      • payments from a subscription
      • anyone else?
      • koopajah
        osroca: not that I'm aware of, a few declines are common though and you can look at https://stripe.com/help/declines
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      • osroca
        the message is too generic
      • koopajah
        celsius: we don't offer the same thing as paypal, you still need a server and write some code in PHP or something. If you're not comfortable doing that you need to look into a third party like payzo.io or commencepayments.com
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      • osroca: that's what we get back from the bank though basically, we don't receive very detailed information on declines from a card holder's institution. Since the decision is made on the bank's end we don't have any additional insight other than what we are able to provide you via the dashboard and API.
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      • celsius
        Where could i find a server?
      • koopajah
        celsius: integrating stripe requires being able to build the code yourself and that's not a small task. You should look into the services I just recommended if you're looking for something like paypal
      • osroca
        3 different customers with 3 different cards, the cards worked fine until middle January and the only thing in common is that they are cards from European bank accounts
      • celsius
        Ah ok.. and with that service i will use stripe or other gatweys?
      • koopajah
        osroca: in that case you need to email support about that and give the list of each charge that you want us to look into
      • celsius: the two I recommended are built on Stripe! The second one was built by markin who is in this channel a lot to help users
      • markin
        Hi! celsius if you have any questions about commence, feel free to ask, its quite literally just Stripe Checkout but it charges cards and makes subscriptions
      • osroca
        koopajah: one of them was deleted from Stripe, attached again with a new customer ID and it worked in the following payment attempt
      • anyway I'll email with that to support
      • thanks for your help
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      • just wanted to know if it was a recurrent issue
      • koopajah
        osroca: it's possible that the bank refuses subscriptions for that card
      • so if you add it again the first charge works and then it's declined
      • the customer needs to contact his bank
      • celsius
        I saw that site... if i want to sell something, accepting credit cards should i simple register on those sites?
      • ac360
        koopajah: Alright, after fiddling with it, Stripe API's 'List All Invoices' route does not show upcoming invoices.
      • tanzchantz
        koopajah: i found the issue.. after the create of customer call,,.. i was also doing a retrieve call for the card... in which i wasnt passing the stripe's requst options.. and that was throwing the exception
      • koopajah: sorry for the falso negative
      • koopajah
        celsius: what are you trying to do though? That completely depends on what you are using for your website
      • markin
        celsius: you can register at commence, you'll be prompted to create a Stripe account. and then you'll be given like 5 lines of html to copy and paste onto your website
      • koopajah
        tanzchantz: ha! no worries I'm glad that I read the code correctly at least :) thanks for clarifying! I'm keeping your code on the side in case someone needs it later
      • markin
        ac360: yeah, list all invoices won't list upcoming invoices because upcoming invoices haven't been created yet
      • tanzchantz
        koopajah: sure.
      • ac360
        koopajah: Here's a tiny update request for the docs that could save people some time. In the "List All Invoices" area, put: "The List All Invoices route does not show upcoming invoices. Please use the Upcoming Invoices route for that."
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      • markin: Yo! Thanks :)
      • celsius
        I want to sell some goods, acepting Stripe on my siite, cuz I have an us bank aacount
      • that's al
      • koopajah
        ac360: hmmm not convinced but I'll forward it internally
      • markin
        ac360: all the upcoming invoice does is look at any pending line items and add that to a pretend invoice with the next subscription up for renewal. you'll note that the upcoming invoice doesn't even have an invoice id
      • celsius: you can see if commence is enough for you, or you can look at some shopping cart solutions like shopify. there isn't one solution for everyone
      • celsius
        And what can i do with shopify?
      • markin
        celsius: shopify is a complete online shopping cart, they take care of the webhosting, they can handle inventory, help you generate shipping labels, all the fancy stuff
      • ac360
        markin: By "pending line items" do you mean: Only line items that have failed to be charged in the past? The next month's subscription charge according to the corresponding plan? Or both?
      • markin
        pending line items is line items not yet added to an invoice
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      • so only charges not added to a current invoice show up in upcoming
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      • ac360
        Got it.
      • celsius
        The problem is that i would like to accept paymant for my goods trhough Stripe. That's the poblem...what should i do?
      • ac360
        markin: Do you have any patterns for loading upcoming invoices across all customers? Right now, it looks like I have to make API requests for each customer, which will get slower as the app scales.
      • markin
        ac360: are you planning using invoice items a ton?
      • celsius: Thats a very broad problem though, its like asking "I want to by a car", well do you want a 4 door or a 2 door, sedan or van, etc?
      • celsius: we can provide different options but you should see which one works best for you
      • ac360
        Yeah, I'm building a subscription based app. The customer base is already several hundred. I need to make some forecasting charts. But making several hundred API requests to Stripe and aggregating the result seems inefficient.
      • markin
        celsius: Commence just lets you accept payments and not much else. Shopify does pretty much everything but it comes at a higher cost and less customizations to your website
      • ac360: you can also check out baremetrics
      • celsius
        I understand.. but I would like that my custmers pay me on my stripe account..
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      • markin
        celsius: I get that, and there are quite literally 1000 ways to do that. Do you already have a website?
      • ac360
        markin: I've seen them, but I have to hand this app over as a all-in-one solution. Talking with you has got me thinking though. I'm sure I have enough data in the lcoal database to create forecasts that are accurate without Stripe.
      • celsius
        Yes i have a web site, now what should i do?
      • markin
        celsius: if you already have a website, I'd recommend commence (not just because I built it), but since its pretty much just 5 lines of code you add to your website and it creates a button. Your user clicks the button enters the credit card and you get paid
      • celsius
        Ah than
      • x
      • now i understand
      • so where could i find the code?
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      • markin
        celsius: there's example code right on the home page of commencepayments.com and when you log in, you'll be presented with your own custom code for your account
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      • celsius
        thank you
      • I can accept only mastercard?
      • markin
        celsius: is there a reason why you would want to? The fee is all the same for Stripe
      • celsius
        Yes, I have already paypal, but my account was limited so i'mtryng to move away from them, chosing other alternatives
      • markin
        celsius: yeah so with Stripe you can accept Visa, Mastercard, American Express, Discover and they all cost exactly the same, so why just limit to mastercard? It would annoy your customers who have Visa or American Express
      • celsius
        Ok, thanx for all
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      • john
        Hello
      • markin
        Hi john
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      • Guest94718
        Is there a Stripe support here?
      • markin
        Guest94718: This is Stripe's developer support room
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      • Guest94718
        Ok maybe you can save me! We switch our Stripe account to Live mode. After a successful test with our card, I removed the card and customer in Stripe Dashboard. Then I redo with the same card (and other cards) and I always get the same error : "Your card was declined"
      • I don't know why?! Can you help me please?
      • markin
        are you sure in the dashboard you're in live mode (the little toggle is set to live and not test)
      • Guest94718
        Yes I'm in live mode
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      • markin
        are you entering the zip code and cvc code?
      • Guest94718
        cvc yes but no zipcode
      • markin
        and you haven't tried contacting your bank and inquiring about the decline?
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      • Guest94718
        I test with different cards with 1$ payment
      • markin
        Guest94718: so in general testing multiple different live cards over and over with $1 payments is a good way to annoy banks. Thats why you should contact your bank and make sure that they are declining it. and if they say they aren't then you'll want to email support@stripe.com
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      • Guest94718
        You mean the card holder bank? or our company bank?
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      • markin
        the cardholder bank, they're who decline charges
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      • Guest94718
        ok. But I don't understand when I test with a new card (another bank never used before in our test) we have the same message? Is it possible that our stripe account is suspended or something like that?
      • markin
        Stripe would normally give you another error message, though testing a ton of cards in the dashboard with $1 charges is the way to raise flags. you can email support@stripe.com and they can look into your account specifically
      • Guest94718
        so if I understand well, the error message comes from the bank, otherwise the error message, if coming from stripe, would be different?
      • markin
        if it was the case that Stripe had suspended your account it would be a different error.
      • The standard operating procedure is to have the cardholder contact their credit card company, and then to contact support@stripe.com
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      • Guest94718
        ok thanks markin I'll do that
      • thank you bye bye
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      • Guest66
        Hi
      • markin
        Hi Guest66
      • Guest66
        I have a question regarding Stripe Checkout integration. Is this the right place to ask?
      • markin
        Yeah
      • Guest66
        So to launch the checkout process, you have first to create a Handler
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      • var handler = StripeCheckout.configure({ ... });