#stripe

found it - its under each specific "client"

how do i mark someone attempting fraud, as a fraud?

Hi

Any one is there to help me on stripe payments

Hello

u should probably come back tomorrow

its pretty late at night

OK

Any one is there to help me

any help with a read-only publishable key? how to make it read-write?

any help with a read-only publishable key? how to make it read-write? (developer mode)

hi

I would like to speak to someone from stripe about a problem please

Hi I don't have access to e-mail account on domain name that I use stripe payment is there other way to verify ownership of that domain on stripe ?

does anyone know an email where stripe will respond ? I contacted Stripe support 5 times already since Feb. 20 and I got no response back

hello

Again, anyone from stripe here ?

io ho aderito a stripe il problema che mi viene richiesto un certificato

ke sono abilitata a vendere determinate marche

sennò non mi trasferiscono i soldi nella mia banca

qualcuno mi potrebbe spiegare qual'è il certificato che serve?

I have a problem, since I made the request for email but no one answered me and it's been five days, I was required to have a certificate of authority to sell certain brands what is the certificate that is used? that of P.VA?

hello?

hey #stripe how can i bind to the checkout.js event so that my StripeCheckout.configure(token:(token) { /* SYNCHRONOUS AJAX CALL WITH TOKEN TO MY BACKEND */ }) goes through before the stripe checkout modal closes?

I've tried with jquery $.ajax async:false option but that doesn't stop StripeCheckout from not closing the modal once it returned with a token...

it would be cool to have a overview of events also for StripeCheckout.js somewhere in the docs :(

hi, anyone from Stripe.com in here ?

dlsmoker: yeah I am here!

Hi. I have a problem and I emaild support@stripe.com since Feb.20 every day

and no response yet

is there any way I can contact Stripe.com and look into my client's problem ? Thanks

Unfortunately this channel is only for coding and techical help and we can't access your account. You need to be patient and wait for an answer, I'm really sorry about the delays and the frustration, we've been swamped with requests lately and are trying to catch up and grow the team at the same time

I'm wondering how to go about updating a subscription quantity for a customer... can I do that?

I have customers that subscribe to a plan pr. unit... they might modify the nr. units at any time...

asbjornenge: sure juste use https://stripe.com/docs/api#update_subscription

@koopajah Thanks for the reply. I am concerned thought that 8 days passed and no reply from Stripe. My client is getting more and more concerned because the funds are not being transferred and Stripe won't contact back with more info about the issue.

Is there really nothing you can help with ? Maybe just a heads up to the support team to provide more details or answer the emails

I understand that but you must have received some communication from us about this before that explained why this happened

if you give me the email address associated with the account in private then I can pass a note but that's all I can do

We only recived one email asking to send authorization for some of the brands we are selling. What we need to know is what kind of documents/papers Stripe need to confirm such a thing

As soon as we know, we will send them

Yes I can, "stripe@la-fabbrica.com";

I mean you need to prove you are allowed to sell those brands that's it

I said privately... this channel is publicly logged

Yes that is the think

koopajah: aha! thanks :-)

but I don't know how. What are my options to prove it

we have invoices and p/o from our sellers,

I mean you must be a real business that has authorization to sell products right? If you sell iPads you need to be authorized by Apple, that's the same for any brands.

Yes of course, the business is in Italy and all the details about the company were filled so a simple check of the P.IVA is enaugh to prove that the business is legit

(I'm just guessing here, I don't handle those type of requests myself)

But we don't have a written authorization from the brands

we have invoices from authorized sellers

I'm not asking you to do anything, just tell the support to provide more info