I see. that makes sense. also, what are the hours for this chat service?
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markin
There aren't any official hours. I tend to be around whenever I'm awake
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irctc386
ok, thanks man!
i apprciate your help
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Laertiades
Hello
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I would like to set up a system whereby a user could make a single purchase and the proceeds would be divided among multiple vendors. Is Stripe Connect the way to go for this?
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markin
Laertiades: You'd need to use the Transfers API for that. Connect is one charge per vendor
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barandclubstats
hey i am trying to end a subscription trial immidiately after updating a card... please advise
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markin
barandclubstats: set trial_end to now
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barandclubstats_
i did but its not working
markin
barandclubstats_: what do you mean its not working?
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barandclubstats_
t
the card update is working but its not letting me update the subscription
markin
are you getting an error message?
barandclubstats_
no thats the weird part
i am using the stripe php wrapper
markin
Do you see the request in the logs section of the Stripe dashboard?
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barandclubstats_
i am getting your card was declined
message: "Your card was declined." type: "card_error" code: "card_declined"
but my card definately works so I am confused
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? markin
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eddieh
Hi
markin
barandclubstats_: are you in test mode or live mode?
eddieh: Hi
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brightoak
is it 2.9% regardless of the card type?
markin
brightoak: yup
brightoak
and if we are in the US and and the client is in Canada... do you know much extra that will be?
lets say for a $1000 trnasaction
is there a link or something i can look at?
markin
If you charge them in USD nothing, if you charge them in CAD there is a 2% conversion fee as listed at stripe.com/pricing
barandclubstats_
live mode
markin
barandclubstats_: then you should contact your bank
There are a ton of reasons why a bank may decline a charge
eddieh
How would you recommend I record my Stripe fees on my own accounts? Does stripe produce invoices/receipts for their own fees that I can add to my own expenses / purchase invoices?
In terms of my own bookkeeeping for my business
markin
if you do an export from the dashboard it will list the fee
or you can get the fee from the API
barandclubstats_
markin: do you know why my card could be declined?
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markin
It could just be your bank thought the charge was suspicious. In general doing testing stuff with live card numbers is gonna cause weirdness because multiple charge attempts looks funky to a bank
barandclubstats_
all 3 of mine were declinde
i first add the card. Then i made it default. then i try to end the trial and it is saying card declined
markin
So you're able to add the card successfully?
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barandclubstats_
yes
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markin
So if you were to view the customer in the dashboard your card appears?
barandclubstats_
markin: yes its there
but when i go to end the trial its saying card denied
markin
how much is the subscription?
barandclubstats_
6 x 19.99 a month
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markin
and how are you ending the trial?
through the api by updating it with trial_end now? I would call up your bank. The fact that the card got added means it was verified but they might think a $1 authorization followed by a $120 charge is odd
barandclubstats_
I am going to try by adding the card by updating the subscription
and subscription->array("card" => array("number"=>$number,"exp_month"=>$expmm,"exp_year"=>$expyy,"cvc"=>$cvc)); looks really wrong
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barandclubstats_
markin
should i use stripe token instead?
markin
its not should, you must
barandclubstats_
I dont see what the big deal is
markin
Its the rules of PCI, which govern all merchants that handle credit card info. You cannot have card numbers touch your server-side code without a fairly large compliance burden
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barandclubstats_
Its just for testing
is that why its not working in prod
markin
if its for testing you shouldn't use your real credit card number and live api key
you definitely shouldn't be using that code in production
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AlexMorse
Is there a way to void a transaction instead of refund?
markin
AlexMorse: node
*nope
AlexMorse
Blast, thanks for the quick answer though!
markin
AlexMorse: you're welcome, Sorry I couldn't give you the answer you wanted
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stripe298
Hello
I have a quick question
i want to use my own "buy now" button for my upsell pages. so the user will have already bought my initial product
and thus entered their credit card info
so i want to be able to use the "1 click" buy now but how can I use my own button?
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markin
stripe298: you would have your own button, when they click that, you'd trigger some server-side code to create a new charge for that customer
stripe298
exactly yeah. how would i do that? my code so far is this...