#stripe

hello, i'm trying to configure stripe on a website but it keeps telling that my account currently cannot make live charges, can anyone give some tip how to solve this?

hi Ruben_. Have you activated your account on https://dashboard.stripe.com/account/details ?

it was not me that activated it but it is

Ruben_: write to support@ if you haven’t already, they can take a look behind the scenes

just tested stripe on my webshop but it does not support 3d secure..

which makes it a bad customer experience at least here in SE

ben72: yea stripe only supports customers entering in their credit card number, apple pay, bitcoin, and alipay (in china)

If I have charges on my card from “Stripe” how do i figure out where those originated from?

I couldn’t figure this out looking at the site, and all of the assistance looks to be for retailers, but I thought it was worth a shot checking in here.

nick___: is this an American Express card?

yes

Other charges, like Lyft are identified as you’d expect, but this is a $25 charge and two $1 charges and I can’t figure out where it’s from.

Because of some limitations with American Express, the charge will say "Stripe" until they move from pending to actually posted on your statement

ah, okay.

That’s helpful. So it should update once it’s gone a bit further in the process?

the two $1 charges are most likely authorizations (Stripe will basically test the card with $1 and then cancel the charge)

Yea with Amex it can take a few days

perfect. Thanks. I was hopeful when I saw IRC and I was not dissapointed.

Much thanks!

have a great day.

You too!

Hi Stripe, I'm wondering if transaction escrow is possible with Stripe Connect

startab: not with Connect, it is with the Transfers API

markin: Thanks a lot. The Transfers API is the standard API wherein the application collects all transaction funds into its balance and deals out payments, correct?

yup

Good Morning. We are planning on using Stripe with WooCommerce. We need accept recurring subscriptions and charge out for invoices. Is it possible to charge a customers card who is signed up for a subscription with Stripe?

So lets say they have a monthly subscription of $15 and then later in the month we need to charge $5 in overage fees. Can we just charge the card directly?

poolet08: yep

Awesome

you can also add it to the next invoice

Oh really?

Would you do that on the woocommerce side or on Stripe?

I don't know if woocommerce supports it natively, but in stripe you can add an invoice item, and it will get billed when the subscription renews

Interesting

We will look into that

Thanks markin :)

you're welcome

Could anyone explain how refunds work with Stripe Connect?

Its a little unclear how that process is initiated when transfers are peer-to-peer

startab: so which Stripe connect, one user charges the credit card of the other user. You could just go in and make an API request to refund the charge

I see, thanks again markin

you're welcome

Hey all

Anyone able to give a simpleton some advice?

Will: ask away!

ah lovely thanks :)

I'm developing a payments page and I've got it set to create the token using the stripe checkout... what I'm missing is how to make the charge. Where do I put the code? :/

Will: are you using PHP?

yup

you'd put the charge code in the page your form POSTs to.

https://stripe.com/docs/checkout/guides/php has an example

okies thanks, I'll take a look at this guide :)

Cheers.

Can I put money into my stripe account from my bank account?

ryan__: nope

Can we send transfers in Canada?

ryan__: the transfers API is US only

Hello, anybody from Stripe here? I am trying to export customer data from my dashboard and some data is missing.

xav__: what data is missing?

cards

xav__: you want like the full card number?

No

Can I communicate you an example securely?

I have fingerprints

and they appear in the dashboard but not in the exported csv

I don't work for Stripe, I just hang out here and help people out

oh, ok (nice!) then I guess you can't do much. Export is incomplete.

I just tested it and I see cards in my customer export

yes, mee too. but there are some cards that are just skipped, for no apparent reason.

it looks like the export only exports the default card

You could email support@stripe.com and they could submit a bug report for the export, or you can script your own export using the API

indeed. That's really weird, it exports only default cards.

I don't necessarily think its weird, more that there was a time when stripe only supported one card per customer and the export script hadn't been updated since then