#stripe

circ-user-qGE8F: write to support@ to double check, and see if there’s anything else you can do to help avoid chargebacks on those

i was just looking at visa's site and it says to use the visa gift cards online you have to register your address, so street check should come back etc.

im trying to find a way to open up to more risky countries for our service wable.com for now we're allowing prepaid cards through with a log/alert previously we denied them all

will just see how it goes

0.024646464% charged back dollars on our account so far ~$500k processed. im just super anal about automation and fraud.

bbl

hey anyone around for a quick question about cards?

hi ninjaparade

ninjaparade: still have a question?

hi!

anyone to help me out with stripe?

hi balanze

hi

my problem is that I managing payments

I can make a charge from a customer to a recipient in my stripe account

but in some payments I want to be me the one that receives the payment

and I am lost at that step :)

this sounds like you are using the Transfers API?

nope not yet

it isn't my code, I am rewriting it, they had stripe connect

for paying from client to other recipients

so for charging the customer and get the money in the aplication's account should I use transfers API?

ok, if it’s Connect then you’d be using the connected account’s access token when you want the charges to belong to them (and you take a fee)

yes, that I do, charge from cleint to profesional and the company gets a fee

but sometimes we need to charge from client to the company

balanze: who you charge to simply depends on whether you use an access key (to the professional) or if you use the api key (to the company)

if you charge to the company you cannot set a fee

if you want the charge to belong to you (the application owner) then I’d think you just use your own secret key

so instead of passing the professional access token I need to pass the aplication key?

balanze: not the application key, the API Private key of the company's account

or just set the API key and don't pass a second parameter to create charge

I have, secret_key, publishable_key, client_id

from the control panel in stripe you eman the "Test Secret Key"?

yea the secret key

there is test and live

ok, I am going to try that

it keeps saying: Must provide Stripe Connect OAuth key to be able to use customer parameter

I am using php so my code is this:

balanze: you're calling create token, just call create charge

and set customer: customer (don't need a token)

interesting

you don't need to create a token, because that customer is already in your account

so for direct payments (to my company) I just to the charge with the customer_id of the client and nothing else?

the create token is used to get a customer from the company's account to a vendor's account

balanze: yep

and for passing money from clients to professionals I need the access token for hte professional

there I use the createToken yes?

yea, the client is stored in your company's account so normally the professional doesn't have access to it. Hence you'd use createToken to be able to transfer the client's credit card details from the company's account to the vendor

nice! thanks very much markin

you are a live saver

life*

now code is working! sorry about simple questions

no worries, glad its working

thx, I hope that I don't need to come back soon :)

hi

anyone here

jay3: hi

hello

hi Tutor

can you help me with some Stripe issues? My customers are being charged 10x what it shows on our dashboard :/

this is in VND, Vietnam.

Tutor: That really sounds like a question for support@stripe.com.

thanks. I already emailed them but it's slooooow :)

\quit

yea, I can't think of anything that would cause that. Maybe some sort of currency conversion issue. But what shows on your dashboard is what they /should/ have been charged

Thanks Markin. I'll wait for support to reply. That's the worrying part that bank reports state different amount than our dashboard. I'm not sure if it's the final price they will be charged or some auhorization hold or something. Confusing anyways.