#stripe

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      • djUSAGI
        trying to test payments via Stripe, and every time I go to push a payment, the server returns an HTTP 500 response
      • is this normal for accounts in test mode?
      • markin
        djUSAGI: That is not normal
      • djUSAGI
        okay, any idea what would cause this? The error that's always returned is "Invalid Positive Integer"
      • markin
        When you say Stripe plugin are you talking about Stripe.js / Checkout or the python library
      • djUSAGI: that is the error, what number are you setting amount equal to?
      • djUSAGI
        checkout.js
      • Amount is set to the price of the registration in pennies (i.e. 40 USD would be 4000)
      • markin
        are you sure thats what its set to?
      • its an integer not a string right?
      • djUSAGI
        yeah, I manually set it -- wait, I may have it accidentally set to a string.
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      • nope, still getting it
      • markin
        and if you just remove the amount line?
      • And its the checkout.js code thats throwing this error? its not happing in the Stripe.Charge() code?
      • djUSAGI
        amount line removed, still getting it
      • Stu_
        markin: So my only option is to wait until support replies?
      • markin
        Stu_: yea :/
      • djUSAGI: Well you're using checkout in your html, what are you doing server side?
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      • djUSAGI
        Nothing as of yet. I set up my account, and grabbed my test keys
      • markin
        So you're seeing that error in your browsers javascript console?
      • djUSAGI
        POST http://127.0.0.1:8000/register/ 500 (INTERNAL SERVER ERROR) Button.onToken (anonymous function) checkout.js:2 Checkout.onToken (anonymous function) checkout.js:2
      • literally the only thing I'm seeing
      • Stu_
        markin: damn, ok thanks
      • djUSAGI
        oh wait, I think I see what's going on.
      • markin
        yea thats your server throwing an error not checkout
      • djUSAGI
        yeah, it was something in my stuff. Thanks for your help!
      • markin
        yw
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      • chrisdarkins
        Can the application fee be a set percentage of the transaction price?
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      • markin
        chrisdarkins: nope, but it isn't too hard to calculate manually
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      • chrisdarkins
        thanks. Just wanted to see if I could set the fee percentage in Stripe or the application
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      • Laust
        Hi all... quick question if you don't mind... what exactly is the Total Volume statistic in the Dashboard? (i.e. does that figure include amounts that may have since been refunded) ?
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      • markin
        Laust: it should be all amounts charged
      • Laust
        so if we made refunds, it wont change this figure?
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      • markin
        I don't believe so
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      • deepak_
        Markin: sorry for my ignorance but can you guide me recommended steps I need for my user subscription. My users are already registered and subscribe for services inside their account page. By steps i mean step 1: create customer using x details, returns token then subscribe for plan. Also guide me the recommended information i can send to api
      • markin
        deepak_: what language are you using?
      • deepak_
        PHP
      • or possibly provide me a good link. There are many references given. which kinda of confusing me that which one to opt for
      • markin
        deepak_: Well you'd create a customer in stripe. When you create a customer you can specify a card (token) and a plan https://stripe.com/docs/api/php#create_customer
      • wsmoak
        deepak_: what parts do you have done already? (if markin is not over there whipping up an example for you I might be able to modify mine to show it.)
      • deepak_
        can i do this using stripe js. and where can a find the doc for this. Its kind of look more secure
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      • markin
        (Stripe checkout looks more secure than Stripe.js in my opinion)
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      • John__
        Hello. I need to transfer customers from one of my stripe accounts to another one. However, they are "subscription" customers. I was told by a stripe rep that I could transfer customers over no problem but I need to setup the subscription manually. Could sometine walk me through this proccess?
      • lnchmx
        Hey guys. I was in here a few nights ago with this question but I haven't had much luck... I'm using stripe Connect to coordinate chargers between users. The user designates a price that they want to be paid in their bank account. I'm trying to compute the amount I need to charge to make that a reality given I take a 10% application fee + the Stripe Canada fees
      • I've tried the following, but the result is always a little bit off
      • application_fee = int((price * .1) * 100) /*new line*/ price_to_charge = int(((price * 100) + application_fee) * 1.029 + 30)
      • any ideas how I would get the right value so that my users get their desired price in their stripe account?
      • John__
        I see where I can 'export" customers... but I don't see where to import them?
      • wsmoak
        lnchmx: I posted the equation for including the 2.9% + .30 recently, let me check the logs…
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      • wsmoak: for the record, if you want to receive $75 after fees, charge them $77.55 :)
      • wsmoak: x - (.029 * x) - .30 = 75 and solve for x. Who said you would never use algebra in real life?
      • lnchmx: how much does an example user want to get in their bank account? and what are the stripe canada fees?
      • John__
        Hello. I need to transfer customers from one of my stripe accounts to another one. However, they are "subscription" customers. I was told by a stripe rep that I could transfer customers over no problem but I need to setup the subscription manually. Could someone walk me through this process? I see where I can 'export" customers... but I don't see where to import them?
      • lnchmx
        wsmoak: By stripe canada fees I mean fees for canadian users (which I think are more than US), which are 2.9% + 30 cents. My example is as follows: A user wants $300. Since I am taking 10% on that, I would want $30 as the application fee
      • wsmoak: So my thought was something like... (330 * 100 * 1.029) + 30 for the charge i send to stripe
      • wsmoak: The user ends up netting 299.71 in that case though, rather than a cool 300
      • markin
        John__: I don't believe you can. Stripe support should be able to, you can do it via api calls but you couldn't transfer their cards
      • wsmoak
        not quite. just using the US 2.9% it’s: x - (.10 * x) - (.029 * x) - .30 = 300 . and solve for x. (want to see all the steps?)
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      • John__
        okay thanks... so I can't do it on my own... but stripe can do it for me? Do you know what information I would need to provide them? customer Id's or emails or something like that?
      • wsmoak
        lnchmx: charge 344.78 to get 300.00 in that case
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      • lnchmx
        hmm i see
      • i was quite a bit off
      • wsmoak
        lnchmx: the good news is you get $34.48 for your 10%, not $30 :)
      • lnchmx
        wsmoak: you're right... it seems like it's taking 10% off the base cost + stripe fee added on, rather than just the base cost
      • of course good for me but drives up the payer price :)
      • wsmoak
        markin has a link that talks about charging customers for those credit card fees… not sure how that works in canada but there are Rules about it in the US
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      • lnchmx
        wsmoak: rules in what sense?
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      • wsmoak
        lnchmx: this, but it’s US so check your local rules http://usa.visa.com/personal/get-help/checkout-...
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      • I remember the court case, but thought it was about charging credit card users more than cash customers. If they’re all using cards… then that’s just “the price”.
      • lnchmx
        wsmoak: i'm surprised that was ever disallowed... think of something like ticketmaster. somebody's putting on a show, sells tickets through ticketmaster, ticketmaster adds a surcharge of dollars
      • "x" dollars sorry
      • ahh gotcha
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      • wsmoak
        thus ends our algebra lesson for this evening. I need to write that one up, that’s twice now. :)
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      • lnchmx
        wsmoak: hahah thanks a lot.
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      • markin
        lnchmx: a surcharge for online purchases is different then a credit card processing fee
      • but basically you should make sure you're legally okay with charging an extra fee for a credit cards
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