he's telling me things about myself i didnt even know
psychic
Guest75876
strippy go to church
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lol @ Citizen
Strippy
im athaist
Citizen
aren't we all
markin
can we keep the conversation on track?
Citizen
yes that
Guest75876
NO speak for yourself lol
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Citizen
whats your q strippy
Strippy
say a member is on a subscription to pay $30 monthly. Than his payment fails. what i do is block his account until he pays. not deleting his subscription or anything. than 2 days later he makes the payment. current;y hell be charged the full amount. how do i prorate his payment without changing billing cycle?
Guest75876
Citizen am gonna wine and dine you
on a yacth
put flowers on the bed for you baby
Citizen
strippy i saw options for that on the account options area
markin
Strippy: ugh, trying to complicate things
Citizen
like steps that happen after a payment is missed
Strippy
:-)
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Guest75876
Citizen is liek that hun
markin
thats just the retry schedule, there account would be active until it reaches the cancel step
Strippy
i know its a question (read: angry customer service call) ill get
yeah. so im looking to implement something that isnt there. am i?
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Guest75876
@ Citizen i wanna have your babies
markin
yea, it'd be hacky work arounds
Citizen
guest go home you're drunk
Strippy
wouldnt you feel its a legitimate feature ?... just making sure im not the only crazy one here (besides Guest75876)
Citizen
markin why dont you have mod powers yet
andrewpthorp
hey Guest75876 - how can I help ya?
Citizen
guest needs a ride home
markin
cuz Stripe hasn't but me on payroll
Citizen
haha
not yet
Guest75876
andrew me and citizen having a baby
andrewpthorp
Guest75876 – did you need some help with Stripe?
Strippy
markin, how would you hack your way around it? any suggestions?
markin
Strippy: normally you would just give access till the retry schedule cancels the sub
Guest75876
oh @ andrewpthorp are you from san francisco?
Citizen
strippy i think you can just add a line item to the invoice
right?
to manually enforce a proration
andrewpthorp
Guest75876 – Do you have a question about Stripe and/or your integration? Glad to help
markin
I don't think she'd get a web hook that would allow it
Guest75876
i messaged you
andrewpthorp
got it
will chat there
Guest75876
@ Citizen all love brother! gays are cool anyway
Citizen
i want to believe that guest75 has a legit stripe question and just found the best way to get official answers
lol
Strippy
someone didnt take the happy pill this morning.
so the flow would be right before i charge, add a line item prorating them, attach it to the invoice and it would prorate them? seems simple enough
btw, did you refer to me as "She"?....
Guest75876
@ Citizen i wasnt seeking attention , maybe we went to far tho lol
markin
If you manually charge them that would work, but if you have stripe do the renewing automatically that wouldn't work
Citizen
markin i think he just wants to discount, not add to an amount right?
markin
a discount would just be a lineitem with a negative integer
Strippy
yes. i would add a negative line item
Citizen
also if you're billing monthly why would you need to proroate? wouldn't it even out over time?
and what if they cancel before the next month?
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Strippy
the usecase is card charge fails, users checks the system 2 days later, pays, see he is charged the full amount but 2 days he didnt use the system -> yelling at customer ser vice
canceling is done at the end of billing cycle. you paid i dont refund
markin
Well if he pays for the month and he doesn't log in to use the service thats his problem, You could just cancel his subscription after 2 days and if he wants back in start a new one up
also you could just manually add a two day discount to his account
for the next cycle
Strippy
ridddle me this, how owuld you test advancing the date and see how it all behaves?
Citizen
IF they complain
Strippy
(even better solution...)
markin
good luck with that advancing of date
Citizen
zrail that worked
moved StripeCheckout.configure() into my onclick function
zrail
cool
Citizen
works perfectly
markin
HUZZAH! Got my node code to work calling stripe's api directly!
ClintL
Citizen thanks for the help. I got it all working.
Strippy
markin if u need help just ask ;-)
Citizen
cool
ClintL
Ended up having to put some debugging in, it was a plugin conflict
Citizen
markin what was the problem originally?
markin
aww bye bye guest
ClintL
it was malforming the token
Citizen
ooo cool clintl glad that worked out
andrewpthorp
sorry about Guest75 everyone
Citizen
its ok we're adults
probably
andrewpthorp
Anything I can help with while I'm here
markin
the node request library + json issues
ClintL
andrewpthorp: Anyone that has spent enough time on irc knows how to /ignore lol
markin
had to set the form field instead of json.strigify(body)
andrewpthorp
ClintL: :)
Citizen
andrew is there a report function when people like that show up? or did you just happen by on accident?
ClintL
even stripe is internet trolls =P
Strippy
andrewpthorp maybe you can give me an idea, although marking and Citizen are doing excellent job here
ClintL
is = has
Citizen
we heard what you said clint
banned
lol
andrewpthorp
sure Strippy, what's up?
ClintL
hehe ok guys thanks for the help have a good day.
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Citizen
cya
andrewpthorp
and Citizen, we keep an eye on this as much as possible even if we're not actively online
Citizen
ok
andrewpthorp
We're not sure what the longterm plans for #stripe are, but we know we'd like it to be in a better state than it is (as far as having Stripes around, etc)
Citizen
is stripe still a startup or is it profitable?
Strippy
i was asking what would be best way to give customer few days back if his charge didnt pass and i blocked his account, than he pays for full term
Citizen
or both
dont know whether stripe is just like 5 dudes with a really good api or a big business like authnet
or both
Strippy
while i have your ear, having a way to advance system date for testing and see how everything behaves would be real great
Citizen
oh god andrewpthorp what have you gotten yourself into
ya strippy it would be cool if stripe had a fast forward button for testing subscriptions
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Strippy
andrewpthorp still around?
andrewpthorp
yeah sorry reading now
Strippy
my bad. no patience. ill wait.
andrewpthorp
in other words
Err
oldguest
Back on chat now @andrewpthorp
Citizen
like a checkbox thats says "In test mode, 1 minute will equal [] one day [] one month [] 3 months [] 6 months
Strippy
do you need better example?
i was trying to make it short ....
andrewpthorp
Yeah would you mind giving me more information here
like specifically what you would be doing
(And testing subscriptions is something we are actively working on improving)
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we just released daily subscriptions, which helps but doesn't solve the problem of difficulties around testing subs
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but yeah, Strippy, mind giving me a more concrete example?
Strippy
andrewpthorp: user subscribtion call for renewal every 1st. this month billing failed (bad card or something), in my system i block access to his account. On 3rd he logs ion, see his account is out, pays the full amount but gets pissed of because he gets 2 days less. how would you advise i pay him back the 2 days.