#stripe

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      • jimdanz
        cviebrock: hi, just seeing your question
      • we don't dedup customers for you by email
      • so, if you don't do anything specific
      • then on our side there will just be 2 totally distinct Customer entries, with totally independent subscriptions
      • cviebrock
        ok cool … so he'll be charged $10 one day, and $20 another day, each month?
      • what if he subscribes for plan A and then later subscribes to plan A again? From his end, they are different things ("sponsor dog A for $20/month", and "sponsor dog B for $20/month") but both use the same subscription plan in my Stripe account.
      • I'd assume it'd be the same: 2 distinct customers, each with independent subscriptions?
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      • or do you suggest a better way to do this, jimdanz ?
      • jimdanz
        cviebrock in your example yes, they'd be the same, 2 distinct customers, each with independent subscriptions
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      • if you would like to have multiple subscriptions on the SAME customer, we are currently working on that functionality (it is currently in beta)
      • cviebrock
        Ok, cool. Any ETA for that to come out of beta?
      • jimdanz
        usual caveats surrounding development schedules, but hoping for the next month or two. if you'd like to join the beta, i can add you (DM me)
      • cviebrock
        well i'm supposed to have this thing built in 2 weeks, so I'll take a pass this time and just upgrade when the beta is over :)
      • but thanks for the offer
      • last question: on my end, I'll be tracking the subscriptions so I can find that user with my ID of 1234 has Stripe subscriptions of AAAA, BBBB and CCCC. But can I do that lookup via the API as well?
      • jimdanz
        sounds good (to be clear, i can add you to the beta right now if you're interested in it)
      • cviebrock
        maybe if I pass my 1234 ID in as metadata when creating the customer
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      • jimdanz
        no, we don't support lookups by non-ID fields
      • so basically if your goal is to have your "own" shadow ID for your customer
      • what i tend to recommend is for you to maintain that mapping locally
      • e.g., my_id_foo -> cus_bar
      • my_id_qux -> cus_baz
      • if you need to maintain your own associations
      • cviebrock
        yeah … and that way I can cancel any arbitrary customers/subscriptions on Stripe without affecting the others (or jumping through hoops updating quantites, etc.)
      • only drawback (I guess) is that my customer gets their credit card billed several times a month instead of one consolidated charge … oh well.
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      • can i add a text field to what shows up on their cc statement, different for each subscription?
      • jimdanz
        unfortunately no, at present statement descriptors are per-merchant
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      • vaismania
        hey, would anyone from stripe be around?
      • sritchie
        hey folks, when a transfer's initiated from Stripe to a bank acct, how long does the transfer typically take?
      • or does it happen right away?
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      • jharris
        anyone available to answer a question on volume pricing?
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      • vaismania
        looks like no ones around
      • sheena__
        vaismania i'd suggest just asking your question unless it's account-specific
      • someone else may be able to help you
      • vaismania
        I'd like to find out if i can transfer customers from one account to another...
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      • I started using a stripe account but had to switch accounts for currency purposes and I have a few customers left on the first account which I'd like to move over...
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      • sheena__
        it's generally not possible to move customers between stripe accounts, but you could email support@stripe.com to check if anything has changed there
      • sritchie there's info in the docs https://stripe.com/docs/tutorials/sending-trans...
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      • jharris
        sheena- I'm looking at using stripe connect for my saas product and will be processing a large amount of transaction across all connected users (> $1M annually). I then found out that I may only be able to get volume pricing for my connected users if an INDIVIDUAL user has charges > $80k monthly. Is this the case, or can the aggregate of my connected users count towards volume pricing?
      • sritchie
        sheena__: also curious about what rates happen w/ volume pricing
      • TakeMyMoney
        damn jharris, u hiring?
      • sheena__
        jharris: i believe your understanding is correct, but i'm not a stripe employee so you probably want to email to confirm
      • but with stripe connect you generally cannot control *stripe's* fees for the individual stripe users, only the application_fee (i.e., the fee you yourself take)
      • jharris
        sheena- sorry I thought you were a stripe employee :)
      • TakeMyMoney- surprisingly my users can charge a lot while I'm not making that much :)
      • sheena__
        and the stripe account can be connected to multiple applications, so it's not really possible for an individual application to get "credit" for that volume toward volume pricing
      • TakeMyMoney
        j, how do your users like connect?
      • jharris
        I'm not in production with it yet. I'm still evaluating Stripe vs my current gateway.
      • TakeMyMoney
        k
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