then on our side there will just be 2 totally distinct Customer entries, with totally independent subscriptions
cviebrock
ok cool … so he'll be charged $10 one day, and $20 another day, each month?
what if he subscribes for plan A and then later subscribes to plan A again? From his end, they are different things ("sponsor dog A for $20/month", and "sponsor dog B for $20/month") but both use the same subscription plan in my Stripe account.
I'd assume it'd be the same: 2 distinct customers, each with independent subscriptions?
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or do you suggest a better way to do this, jimdanz ?
jimdanz
cviebrock in your example yes, they'd be the same, 2 distinct customers, each with independent subscriptions
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if you would like to have multiple subscriptions on the SAME customer, we are currently working on that functionality (it is currently in beta)
cviebrock
Ok, cool. Any ETA for that to come out of beta?
jimdanz
usual caveats surrounding development schedules, but hoping for the next month or two. if you'd like to join the beta, i can add you (DM me)
cviebrock
well i'm supposed to have this thing built in 2 weeks, so I'll take a pass this time and just upgrade when the beta is over :)
but thanks for the offer
last question: on my end, I'll be tracking the subscriptions so I can find that user with my ID of 1234 has Stripe subscriptions of AAAA, BBBB and CCCC. But can I do that lookup via the API as well?
jimdanz
sounds good (to be clear, i can add you to the beta right now if you're interested in it)
cviebrock
maybe if I pass my 1234 ID in as metadata when creating the customer
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jimdanz
no, we don't support lookups by non-ID fields
so basically if your goal is to have your "own" shadow ID for your customer
what i tend to recommend is for you to maintain that mapping locally
e.g., my_id_foo -> cus_bar
my_id_qux -> cus_baz
if you need to maintain your own associations
cviebrock
yeah … and that way I can cancel any arbitrary customers/subscriptions on Stripe without affecting the others (or jumping through hoops updating quantites, etc.)
only drawback (I guess) is that my customer gets their credit card billed several times a month instead of one consolidated charge … oh well.
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can i add a text field to what shows up on their cc statement, different for each subscription?
jimdanz
unfortunately no, at present statement descriptors are per-merchant
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vaismania
hey, would anyone from stripe be around?
sritchie
hey folks, when a transfer's initiated from Stripe to a bank acct, how long does the transfer typically take?
or does it happen right away?
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jharris
anyone available to answer a question on volume pricing?
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vaismania
looks like no ones around
sheena__
vaismania i'd suggest just asking your question unless it's account-specific
someone else may be able to help you
vaismania
I'd like to find out if i can transfer customers from one account to another...
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I started using a stripe account but had to switch accounts for currency purposes and I have a few customers left on the first account which I'd like to move over...
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sheena__
it's generally not possible to move customers between stripe accounts, but you could email support@stripe.com to check if anything has changed there
sheena- I'm looking at using stripe connect for my saas product and will be processing a large amount of transaction across all connected users (> $1M annually). I then found out that I may only be able to get volume pricing for my connected users if an INDIVIDUAL user has charges > $80k monthly. Is this the case, or can the aggregate of my connected users count towards volume pricing?
sritchie
sheena__: also curious about what rates happen w/ volume pricing
TakeMyMoney
damn jharris, u hiring?
sheena__
jharris: i believe your understanding is correct, but i'm not a stripe employee so you probably want to email to confirm
but with stripe connect you generally cannot control *stripe's* fees for the individual stripe users, only the application_fee (i.e., the fee you yourself take)
jharris
sheena- sorry I thought you were a stripe employee :)
TakeMyMoney- surprisingly my users can charge a lot while I'm not making that much :)
sheena__
and the stripe account can be connected to multiple applications, so it's not really possible for an individual application to get "credit" for that volume toward volume pricing
TakeMyMoney
j, how do your users like connect?
jharris
I'm not in production with it yet. I'm still evaluating Stripe vs my current gateway.