##ebay

hi everyone

Hoping everyone from caseys video finds their way here

hi OrlandoThrifter

I was just chatting in a live video on youtube where a lot of cool resellers hang out. we were just saying we need a 24hr chat room to hang out in. and shizam there already is one

Yep :)

Did you tell them about it?

I just did :)

Are they coming?

gosh now i need to install an irc client on my phone again i actually have a use for it now

OrlandoThrifter: There is also ##business+investing which is more active, but this one is growing too.

not sure if my message posted the video and chat ended :(

There are a few really cool folks that are always in the chats of videos about selling. I sincerely hope they find thier way here.

We can talk about stuff like how to handle a guy buying a tablet and now wants to return it because he broke it.

Yeah

That's tricky.

or tips on how to get that higher end value for your item

Shipping and listing hacks to save time and money!

We got into a bit of disgreement on putting an item in a small flat rate box, then putting the small flat rate box into a flate rate envelope to save 55 cents. is this considered a no-no?

I don't know.

I recycle packaging that way, though.

I take the used boxes that would normally be garbage, and reuse them as interior packaging.

the argument was if it was wrong to use free shipping flat rate supplies as packing for inside. or at least they were saying in the above example its considered 'abusing free supplies'

A moral quandary or a legal one? Surely there are published rules, right?

LjL: Yeah, that's crazy about the sellers. The buyers are always right in a proper capitalistic deal, but governing intervention is needed to prevent abuses on both sides.

I didnt look it up yet or ask at the post office. im guessing the answer is not what i want to hear

<LjL-Alplet> badon, gee, i think some of the sellers posting on r/ebay really are getting a power trip based on the contorted idea that since ebay favors buyers and the feedback system is "outdated", they should barely be held accountable for obvious mistakes, and buyers should never really use negative feedbacks *at all*. not the first time i see this seriously mindblowing kind of thread...

<LjL-Alplet> https://np.reddit.com/r/Ebay/comments/6w1rq5/le...

I'm finding that when calling cust serv, ebay is a lot more fair with sellers now. I just had a neg removed. the guy feedback extoreted me to try to get me to take back a broken tablet.

OrlandoThrifter: He threatened you in messages?

yep. first call they said wait 3 business days then call back. after the buyers threat msg, i called again. luckily got a geek who understood rooting a tablet makes it fail to boot sometimes. saw the msg, and immediately found in my favor then removed the neg

nice

you got lucky

eating the cost of a $100+ return is not fun. I have used seller protection and appealed cases with great success

That's good.

in the beginning i got a lot of 'switcharoo' returns. didnt take long to figure out how to put a tyvek wrist band on items, if the band is removed - no can do, NO return

How does that work? Where do you get Tyvek wristbands?

I take a picture of custom tags and tyvek bands attached to the item, included in the listing. cust serv can see it. if the buyer admits removing it, I win

That's a genius idea.

I order them on ebay, a couple sellers will even print your store name on them

Could you do the same thing with a sticker?

Can you link to them? I've never seen them before.

shady buyers see the security band attached in the pics, and go scam elsewhere

Yeah, if there's one thing thieves want, it's an easy target. Hard targets are harder than a regular job.

Who else is awake/

Who else is awake?

cooldude, decay, DTZUZO, DTZUZU, LjL, satamusic, slimeball, zerkalo: Awake?

looking

Do you have a listing up that I can see how you do it?

I cant figure out how to win - buyer returned used item cases. they ship it back and i discover they lied and did use it. twice ebay made me refund them and eat the ocst

cost

you see custom printed tags attached and tyvek band laying next to item in pics. its a great visual deterrant

looking

my 'recycled' clothing theme

measurements are in big foam letters too, prevents not as described for measurements

Nice.

How do you attach the Tyvek band?

through a belt loop, button hole, tag.. wherever i can. its got peel and stick adhesive on the end

Why doesn't that work for used items?

not sure i understand the q

<OrlandoThrifter> I cant figure out how to win - buyer returned used item cases. they ship it back and i discover they lied and did use it. twice ebay made me refund them and eat the ocst

most of my items are used. but i am marketing them as 'certified recycled'

Clever marketing!

well i cant figure out how to win a case such as where they lie and say it wasnt used but then when it gets back here it looks like they did use it

Tags still attached?

I have no way to prove it since it looks the same in a picture anyway. so cust serv makes me refund

if i get them to admit it was used and the tags removed before they send it back of course i win

Is it resalable?

They reattach tags?

once the item was physically torn. the other time i washed it and resold as used, but it was indeed a new item originally

Ive had a return request opened saying there was a 'hole' in jeans. the scammer attached a picture of a completely different pair of jeans with a hole

You could prove it's different based on the lay of the fibers and the dye, right?

that day i was frustrated! i read in a user forum about the tyvek bands. watched a video of a girl on youtube explaining why she uses them. and hey for the cost, its worth it

yes. i was new to selling and didnt argue, i just refunded

Ah, OK.

the tags are attached with a plastic string just like big stores in the mall use. impossible to put back on unless you have a tag gun

for hard goods and smalls I am thinking about using a hollographic sticker that will say VOID if its peeled off. I've seen sellers use them on laptop batteries and ac adapters. prevent someone from returning the broke one

collage photos.. good idea or no?

looking

I have seen a lot like that, and I think it works, or people wouldn't put in the extra effort to make them.

I'm sure the people putting in that extra effort are motivate to accurately gauge whether it works or not.

Thus, it wouldn't be so common if it didn't work.

right

so what i do to try to get the higher end value for an item is search for that item or something similar, sort by highest price first, then copy what that seller did. how did they arrange the title, what words did they use..

I have a youtube channel. like a grand total of 5 suscribers, and i probably come off as a southern dummy. but I will be adding vids each day to drop some major knowledge. All the tricks I learned that others dont want to share

That's a good way to go.

like listing an item as shipped by 'padded flat rate' for $7.19 (full retail) then shipping it with a cardboard flat rate $5.75 actual cost

or rounding down. for example an item weighs 13.4 oz. put 13oz postage on it. round down

New from r/Ebay: Ebay: Estimated delivery date is more than 45 days, can i still open a claim if it hasn't arrived ? → https://is.gd/8CpGX9

im not sure how guaranteed shipping date will work exactly. the wording for the handling time option still implys that in some cases the seller is left bearing the cost if it isnt there in time

its saying that ebay will only cover costs when the buyer opens a claim if there are weather or other major factors

hoping some folks from 10konthebay's stream end up here :)

OrlandoThrifter: You told everyone about us?

of course

Did you share a link to the webchat so it will be easy for them?

i just told them freenode ##ebay

Better share the webchat link. Setting up a client is a pain.

Especially if they just want to check it out first.